Dementia Care Home

St Katherine Care Home

9 Cobbett Road, Southampton, Hampshire, SO18 1HJ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds24
  • SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions
  • Last inspected2018-05-03

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe feeling genuinely welcomed when they visit. The staff create a warm atmosphere where both residents and their relatives feel comfortable and valued. There's a sense that everyone matters here, from the person living with dementia to the family members navigating this difficult journey.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-05-03

  • Is this home safe?

    Good
    The Safe domain was rated Good at the February 2021 inspection. This covers staffing levels, medicines management, safeguarding, and infection control. No specific inspection observations, staffing ratios, or incident data are recorded in the published findings. The rating was reviewed and maintained in July 2023 without a full re-inspection. For a home of 24 beds caring for people with dementia, the absence of published detail means families must ask specific questions directly.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the February 2021 inspection. This domain covers training, care planning, nutrition and hydration, and access to healthcare professionals. The home lists dementia as a specialism, which sets an expectation of relevant staff training and adapted care approaches. No specific detail about training content, care plan quality, GP access frequency, or nutritional monitoring is included in the published findings.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the February 2021 inspection. This domain covers staff warmth, dignity, respect, privacy, and support for independence. No inspector observations, resident quotes, or relative feedback are recorded in the published findings. The rating was confirmed as stable in the July 2023 review. Without specific evidence, it is not possible to describe what interactions between staff and residents actually looked like during the inspection.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the February 2021 inspection. This domain covers whether care is organised around the individual, whether activities are meaningful, and whether complaints and end-of-life wishes are handled well. No specific activity programme details, individual engagement examples, or end-of-life care information are included in the published findings. The home's specialism in dementia and mental health conditions sets an expectation of tailored, individual responsiveness.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the February 2021 inspection. Mrs Sini Thankachan is named as both registered manager and nominated individual, indicating she holds personal regulatory accountability for the home as well as its day-to-day leadership. No specific evidence about management visibility, staff culture, governance processes, or learning from incidents is included in the published findings. The Good rating was confirmed as stable following a monitoring review in July 2023.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    St Katherine specialises in dementia care, mental health conditions, and caring for adults over 65. The home has built its approach around understanding the complex needs that come with cognitive changes. The dementia care here focuses on maintaining dignity through every stage of the condition. Staff bring patience to daily personal care routines, understanding that what might seem simple to others can be challenging for someone living with dementia. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

St Katherine Care Home holds a Good rating across all five domains, but the inspection report contains very little specific detail, so scores reflect a baseline Good rather than confirmed strong practice in any individual area. Families should treat this as a starting point and gather further evidence directly from the home.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe feeling genuinely welcomed when they visit. The staff create a warm atmosphere where both residents and their relatives feel comfortable and valued. There's a sense that everyone matters here, from the person living with dementia to the family members navigating this difficult journey.

Lens 02

What inspectors have recorded

When concerns arise, they're dealt with quickly and efficiently. The team shows consistent professionalism in their approach, maintaining respectful relationships with both residents and families. This reliability helps families feel confident about the care their loved ones receive.

Lens 03

How it sits against good practice

Sometimes the smallest gestures matter most — like making someone's 100th birthday feel truly special.

DCC Recommendation

Worth a visit

St Katherine Care Home, at 9 Cobbett Road in Southampton, was rated Good across all five inspection domains at its last inspection in February 2021, with the rating confirmed as stable following a monitoring review in July 2023. The home is a 24-bed residential service specialising in care for older adults, people with dementia, and people with mental health conditions, and it is run by Bitterne Care Homes Ltd with Mrs Sini Thankachan serving as both registered manager and nominated individual. The main limitation of this report is that the published inspection findings contain very little specific detail. No inspector observations, resident or relative quotes, or care record evidence have been included in the available text, which means the Good rating confirms that inspectors were satisfied but tells you very little about what daily life actually looks like for your parent. Before making a decision, visit the home at different times of day, ask to see the activity rota and a sample care plan, and find out how many permanent staff are on duty overnight.

The three questions to ask when you visit

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In Their Own Words

How St Katherine Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What St Katherine Care Home says about itself

Where patience meets dignity in dementia care

Dedicated residential home Support in Southampton

When dementia changes everything, families need to know their loved ones will be treated with genuine respect. St Katherine Care Home in Southampton understands this deeply. The care team here brings patience and dignity to every interaction, whether helping with morning routines or running afternoon activities.

Care & specialisms

Who they care for

    St Katherine specialises in dementia care, mental health conditions, and caring for adults over 65. The home has built its approach around understanding the complex needs that come with cognitive changes.

    How they describe their dementia care

    The dementia care here focuses on maintaining dignity through every stage of the condition. Staff bring patience to daily personal care routines, understanding that what might seem simple to others can be challenging for someone living with dementia.

    “Sometimes the smallest gestures matter most — like making someone's 100th birthday feel truly special.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    The 8 Things Real Families Say About Dementia Care Homes

    A Which? Care Homes: Real Family Reviews

    Steps to take to Find a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Mean?

    Best UK Website for Comparing Dementia Care Homes

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    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Digital Photoframe

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    Digital Calendar

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