Peel House Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds52
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions
- Last inspected2023-04-22
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about staff who remember how each resident likes to be approached, especially those living with dementia. They describe carers who understand when someone needs time to recognise faces, or when a gentle introduction helps avoid confusion. The atmosphere feels settled and calm, with celebrations at Christmas that bring families together.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2023-04-22
Is this home safe?
Is the care effective?
The effective domain was rated Good at the March 2023 inspection. This domain covers training, care planning, healthcare access, nutrition, and how well the home applies its knowledge to meet each person's individual needs. The published summary contains no specific detail about the content or frequency of staff training, how care plans are structured or reviewed, or how the home manages healthcare access such as GP visits and referrals. The home's registration to care for people with dementia means inspectors will have assessed dementia-specific practice as part of this domain.Is this home caring?
The caring domain was rated Good at the March 2023 inspection. This domain covers how staff treat the people living in the home, including warmth, dignity, respect, and supporting independence. The published inspection summary does not include direct observations of staff interactions, resident or relative quotes, or specific examples of how the home promotes dignity in practice. A Good rating indicates inspectors were satisfied, but the absence of detail means the evidence base for this domain is thinner than families would ideally want.Is the home responsive?
The responsive domain was rated Good at the March 2023 inspection. This domain covers how well the home responds to individual needs and preferences, including activities, engagement, and end-of-life planning. The published summary contains no specific information about the activities programme, whether one-to-one engagement is available for residents who cannot join group activities, or how the home approaches end-of-life care. A Good rating confirms the standard was met at inspection.Is the home well-led?
The well-led domain was rated Good at the March 2023 inspection, improving from the previous Requires Improvement rating. Miss Sofia Shireen Al Mashjari is named as the registered manager and Mrs Diane Bateman as the nominated individual for the provider, Chilworth Care Ltd. The published summary does not describe the manager's visibility on the floor, how the home handles complaints, or how staff are supported to raise concerns. A named registered manager and an improved rating are positive indicators of leadership stability.
Source: CQC inspection report →
What the evidence base says
The home cares for people over 65 with dementia and mental health conditions. Staff show particular skill in supporting residents through memory loss and confusion, adapting their approach to each person's needs. Families describe staff who understand the small adjustments that make a big difference in dementia care — knowing when to slow down, how to avoid triggering anxiety, and ways to help residents feel secure even when their memory fails them. The care extends to supporting families through their own journey of watching someone they love change. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Peel House Nursing Home improved from Requires Improvement to Good across all five domains at its most recent inspection, which is an encouraging sign of progress. However, the published report contains very limited specific detail, so most scores reflect confirmed compliance rather than rich, observed evidence of exceptional care.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families talk about staff who remember how each resident likes to be approached, especially those living with dementia. They describe carers who understand when someone needs time to recognise faces, or when a gentle introduction helps avoid confusion. The atmosphere feels settled and calm, with celebrations at Christmas that bring families together.
What inspectors have recorded
The management team seems to understand what families go through when placing a relative in care. They're described as approachable and visible around the home. When COVID hit, they kept families informed about what was happening and managed to contain the outbreak quickly. People feel they can raise concerns and get proper responses.
How it sits against good practice
Most families here speak of finding something they desperately needed — people who treat their relatives with genuine respect, especially in those hardest final months.
Worth a visit
Peel House Nursing Home, on Woodcote Lane in Fareham, was rated Good across all five inspection domains at its inspection in March 2023, an improvement from its previous Requires Improvement rating. The home provides nursing care for up to 52 people, including those living with dementia and mental health conditions, and is run by Chilworth Care Ltd with a named registered manager in post. The improvement from the previous rating is a meaningful positive signal: it means the home identified its earlier shortfalls and addressed them to the satisfaction of inspectors. A named registered manager and a clear organisational structure are both markers that regulators look for as foundations of consistent quality. The main uncertainty here is that the published inspection summary contains very limited specific detail. There are no recorded observations of staff interactions, no resident or relative quotes, no specifics on staffing ratios, activities, food, or the physical environment. A Good rating tells you the home met the required standard at the point of inspection, but it does not tell you what day-to-day life actually feels like. Before making a decision, visit in person at a meal time, ask to see last week's actual staffing rota including nights, and ask the manager what the previous Requires Improvement rating related to and what specifically changed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Peel House Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where difficult journeys find gentle hands and genuine care
Dedicated nursing home Support in Fareham
When families describe Peel House Nursing Home in Fareham, they often talk about the moments that matter most — the kindness shown during a parent's final days, the patience with confused residents, the warmth that helps ease the guilt of that first visit. This care home specialises in dementia and mental health conditions, supporting people through some of life's most challenging times.
Who they care for
The home cares for people over 65 with dementia and mental health conditions. Staff show particular skill in supporting residents through memory loss and confusion, adapting their approach to each person's needs.
Families describe staff who understand the small adjustments that make a big difference in dementia care — knowing when to slow down, how to avoid triggering anxiety, and ways to help residents feel secure even when their memory fails them. The care extends to supporting families through their own journey of watching someone they love change.
“Most families here speak of finding something they desperately needed — people who treat their relatives with genuine respect, especially in those hardest final months.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Peel House Nursing Home improved from Requires Improvement to Good across all five domains at its most recent inspection, which is an encouraging sign of progress. However, the published report contains very limited specific detail, so most scores reflect confirmed compliance rather than rich, observed evidence of exceptional care.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families talk about staff who remember how each resident likes to be approached, especially those living with dementia. They describe carers who understand when someone needs time to recognise faces, or when a gentle introduction helps avoid confusion. The atmosphere feels settled and calm, with celebrations at Christmas that bring families together.
What inspectors have recorded
The management team seems to understand what families go through when placing a relative in care. They're described as approachable and visible around the home. When COVID hit, they kept families informed about what was happening and managed to contain the outbreak quickly. People feel they can raise concerns and get proper responses.
How it sits against good practice
Most families here speak of finding something they desperately needed — people who treat their relatives with genuine respect, especially in those hardest final months.
Worth a visit
Peel House Nursing Home, on Woodcote Lane in Fareham, was rated Good across all five inspection domains at its inspection in March 2023, an improvement from its previous Requires Improvement rating. The home provides nursing care for up to 52 people, including those living with dementia and mental health conditions, and is run by Chilworth Care Ltd with a named registered manager in post. The improvement from the previous rating is a meaningful positive signal: it means the home identified its earlier shortfalls and addressed them to the satisfaction of inspectors. A named registered manager and a clear organisational structure are both markers that regulators look for as foundations of consistent quality. The main uncertainty here is that the published inspection summary contains very limited specific detail. There are no recorded observations of staff interactions, no resident or relative quotes, no specifics on staffing ratios, activities, food, or the physical environment. A Good rating tells you the home met the required standard at the point of inspection, but it does not tell you what day-to-day life actually feels like. Before making a decision, visit in person at a meal time, ask to see last week's actual staffing rota including nights, and ask the manager what the previous Requires Improvement rating related to and what specifically changed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Peel House Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Peel House Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where difficult journeys find gentle hands and genuine care
Dedicated nursing home Support in Fareham
When families describe Peel House Nursing Home in Fareham, they often talk about the moments that matter most — the kindness shown during a parent's final days, the patience with confused residents, the warmth that helps ease the guilt of that first visit. This care home specialises in dementia and mental health conditions, supporting people through some of life's most challenging times.
Who they care for
The home cares for people over 65 with dementia and mental health conditions. Staff show particular skill in supporting residents through memory loss and confusion, adapting their approach to each person's needs.
Families describe staff who understand the small adjustments that make a big difference in dementia care — knowing when to slow down, how to avoid triggering anxiety, and ways to help residents feel secure even when their memory fails them. The care extends to supporting families through their own journey of watching someone they love change.
Management & ethos
The management team seems to understand what families go through when placing a relative in care. They're described as approachable and visible around the home. When COVID hit, they kept families informed about what was happening and managed to contain the outbreak quickly. People feel they can raise concerns and get proper responses.
The home & environment
The food here gets consistent praise from families — proper meals that residents actually enjoy eating. People mention the cleanliness throughout the building and how well-maintained everything feels. The home stays tidy and organised, which families say helps create a sense of order that matters when so much else feels uncertain.
“Most families here speak of finding something they desperately needed — people who treat their relatives with genuine respect, especially in those hardest final months.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
