St Catherine's Residential Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds47
- SpecialismsCaring for adults over 65 yrs, Dementia, Learning disabilities, Physical disabilities, Sensory impairment
- Last inspected2020-03-03
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth82
- Compassion & dignity88
- Cleanliness65
- Activities & engagement65
- Food quality55
- Healthcare65
- Management & leadership72
- Resident happiness78
What inspectors found
Inspected 2020-03-03
Is this home safe?
Is the care effective?
The inspection rated Effective as Good, meaning that inspectors were satisfied with the standard of care planning, staff training, and healthcare provision at the time of inspection. For a home specialising in dementia, a Good Effective rating requires evidence that staff have the skills and knowledge to support people with cognitive decline in ways that are safe and person-centred. The available published summary does not reproduce specific findings on food quality, GP access arrangements, or the frequency of care plan reviews. These are all important practical questions for families.Is this home caring?
This is the standout finding from the inspection: an Outstanding rating for Caring. This is the highest possible outcome and requires inspectors to find specific, compelling evidence of exceptional kindness, dignity, and compassion — not just adequate or good practice. Outstanding in Caring is awarded to fewer than one in ten care homes in England, and it signals that inspectors saw something genuinely different in how staff treated the people living here. The available published text does not reproduce the specific observations or quotes that supported this rating, but the rating itself carries significant evidential weight.Is the home responsive?
The inspection rated Responsive as Good, meaning inspectors found that the home was meeting individuals' needs, responding to complaints, and offering meaningful activities. The home supports a wide range of needs including dementia, learning disabilities, physical disabilities, and sensory impairments, which requires genuinely individualised responses rather than a one-size approach. No specific detail about the activities programme, individual engagement, or complaint handling is reproduced in the available published summary. This is a significant gap in what families can verify from the published record.Is the home well-led?
The inspection rated Well-led as Good, meaning inspectors were satisfied with the quality of leadership, governance, and organisational culture at the time of the visit. The home is operated by St Cuthbert's Care, with a registered manager (Miss Cheryl Kennedy) and a nominated individual (Ms Amanda Jane Head) named in the registration. A Good Well-led rating requires evidence of systems for quality monitoring, staff support, and accountability. The available published text does not reproduce specific findings about management visibility, staff culture, or how the home handles feedback from families.
Source: CQC inspection report →
What the evidence base says
The home specialises in supporting people with sensory impairments alongside dementia care. They also provide care for residents with learning disabilities and physical disabilities, welcoming adults over 65. St Catherine's includes dementia care among its specialisms. When visiting, you could ask about their approach to supporting residents with dementia alongside other complex needs. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Catherine's scores well above average on the themes families care most about — staff warmth and dignity — driven by an Outstanding rating for caring, though limited inspection detail on food, activities, and cleanliness means several important areas remain unverified.
Homes in North East typically score 68–82.Worth a visit
St Catherine's Care Home in Newcastle was last inspected in December 2019, with findings published in March 2020, and was rated Good overall — with the standout finding of Outstanding for Caring. That Outstanding rating is the highest the inspection process awards, and it cannot be given without inspectors directly observing and recording exceptional kindness, dignity, and respect in how staff treat the people living there. A subsequent review in July 2023 found no reason to change the rating. The home supports adults over 65, people living with dementia, and those with learning disabilities, physical disabilities, and sensory impairments, and is run by St Cuthbert's Care. The main uncertainty here is time: the last full inspection is now over five years old, and a great deal can change in a care home in that period — staff, management, culture, and ownership can all shift. The published inspection summary is also limited in detail, so key areas that families consistently say matter most — food, activities, night staffing, agency staff use, and communication with families — are not covered in what is available. Before deciding, visit during the early evening when day staff are handing over to night staff, ask specifically how many staff are on overnight on the dementia unit, and request a copy of a recent monthly activity schedule to see what your parent's days would actually look like.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How St Catherine's Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for sensory and mobility needs in Newcastle
Dedicated nursing home Support in Newcastle Upon Tyne
St Catherine's Care Home in Newcastle Upon Tyne provides specialist care for older people with complex needs. The home supports residents with dementia, sensory impairments, learning disabilities and physical disabilities. Families considering St Catherine's might want to arrange a visit to see how the home supports residents with these particular care needs.
Who they care for
The home specialises in supporting people with sensory impairments alongside dementia care. They also provide care for residents with learning disabilities and physical disabilities, welcoming adults over 65.
St Catherine's includes dementia care among its specialisms. When visiting, you could ask about their approach to supporting residents with dementia alongside other complex needs.
“The team at St Catherine's can discuss how they support residents with different care requirements.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Catherine's scores well above average on the themes families care most about — staff warmth and dignity — driven by an Outstanding rating for caring, though limited inspection detail on food, activities, and cleanliness means several important areas remain unverified.
Homes in North East typically score 68–82.Worth a visit
St Catherine's Care Home in Newcastle was last inspected in December 2019, with findings published in March 2020, and was rated Good overall — with the standout finding of Outstanding for Caring. That Outstanding rating is the highest the inspection process awards, and it cannot be given without inspectors directly observing and recording exceptional kindness, dignity, and respect in how staff treat the people living there. A subsequent review in July 2023 found no reason to change the rating. The home supports adults over 65, people living with dementia, and those with learning disabilities, physical disabilities, and sensory impairments, and is run by St Cuthbert's Care. The main uncertainty here is time: the last full inspection is now over five years old, and a great deal can change in a care home in that period — staff, management, culture, and ownership can all shift. The published inspection summary is also limited in detail, so key areas that families consistently say matter most — food, activities, night staffing, agency staff use, and communication with families — are not covered in what is available. Before deciding, visit during the early evening when day staff are handing over to night staff, ask specifically how many staff are on overnight on the dementia unit, and request a copy of a recent monthly activity schedule to see what your parent's days would actually look like.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how St Catherine's Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How St Catherine's Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for sensory and mobility needs in Newcastle
Dedicated nursing home Support in Newcastle Upon Tyne
St Catherine's Care Home in Newcastle Upon Tyne provides specialist care for older people with complex needs. The home supports residents with dementia, sensory impairments, learning disabilities and physical disabilities. Families considering St Catherine's might want to arrange a visit to see how the home supports residents with these particular care needs.
Who they care for
The home specialises in supporting people with sensory impairments alongside dementia care. They also provide care for residents with learning disabilities and physical disabilities, welcoming adults over 65.
St Catherine's includes dementia care among its specialisms. When visiting, you could ask about their approach to supporting residents with dementia alongside other complex needs.
“The team at St Catherine's can discuss how they support residents with different care requirements.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
