Rosewood Care Home

What families say

Families talk about the caring nature of the staff here, with several describing how lovely and welcoming they've found the team. The atmosphere has helped some residents settle well during their recovery after surgery.

Based on 10 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth55
• Compassion & dignity55
• Cleanliness55
• Activities & engagement50
• Food quality50
• Healthcare50
• Management & leadership50
• Resident happiness55

What inspectors found

Inspected 2023-11-01 · Report published 2023-11-01 · Inspected 5 times in the last three years

• Is this home safe?

  Not yet rated

  {"found":"The November 2023 inspection assigned an overall rating of Requires Improvement to Rosewood Care Home. No domain-level rating for Safe was published alongside the data provided, and the inspection report text contains no specific findings about safety, staffing levels, medicines management, falls, or infection control. A subsequent assessment dated December 2024 appears to have rated the Safe domain as Good, though the supporting evidence for that rating is not included in the material available here. The home supports 35 residents, including people living with dementia, which makes staffing levels and night-time safety particularly important considerations.","quotes":[],"family_meaning":"Safety is the foundation of everything else, and yet it is the area where the published inspection evidence is thinnest here. Good Practice research consistently highlights that night staffing is where safety most often slips in smaller residential homes, and that high agency staff turnover undermines the consistency of observation that keeps people with dementia safe. With 35 residents, including people living with dementia, the question of who is watching over your parent at two in the morning matters enormously. The absence of specific published evidence means you cannot rely on this report alone to answer that question.","evidence_base":"The IFF Research and Leeds Beckett University rapid evidence review found that inconsistent staffing, particularly reliance on agency staff at night, is one of the most significant and underreported risk factors in residential dementia care. Permanent staff who know residents well are better placed to detect early signs of deterioration.","watch_out":"Ask the manager to show you the actual staffing rota for the past two weeks, not a template. Count the number of permanent staff names against agency names, and specifically ask how many staff are on duty overnight for 35 residents."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Not yet rated

  {"found":"No domain-level rating for Effective was published in the data provided for the November 2023 inspection, and the inspection report text includes no specific findings about care planning, dementia training, healthcare access, medicines, or food quality. The subsequent December 2024 assessment appears to have rated Effective as Good. Rosewood Care Home lists dementia as a specialism, which means that the quality and currency of staff dementia training, and the degree to which care plans reflect individual histories and preferences, are particularly important questions for families to explore.","quotes":[],"family_meaning":"Families in our review data cite food quality (referenced in 20.9% of positive reviews) and dementia-specific care (12.7%) among the things they notice and remember most. The inspection findings available here give no evidence either way on these areas. If your parent is living with dementia, you should ask directly what structured dementia training all staff, including night staff and kitchen staff, have completed, and how recently. Care plans that treat your parent as an individual rather than a diagnosis are a marker of genuine effectiveness, and you have every right to ask to see the format of one.","evidence_base":"The Good Practice evidence review found that care plans function best as living documents, updated in response to changes in the person's condition and reviewed with family input at least every three months. Homes where care plans are rarely reviewed or where families are not included tend to show poorer outcomes for people with dementia.","watch_out":"Ask to see how care plans are structured and when your parent's would next be reviewed. Ask whether you would be invited to that review, and what happens between formal reviews if your parent's needs or preferences change."}

  Verified by inspector

• Is this home caring?

  Not yet rated

  {"found":"No domain-level rating for Caring was published alongside the November 2023 inspection data provided, and there are no inspector observations, resident quotes, or relative comments included in the report text available here. The December 2024 assessment appears to have rated Caring as Good. Staff warmth and compassion are consistently the most important factors in family satisfaction with care homes, and the absence of specific evidence here means families must gather this information themselves on a visit.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of positive family reviews across our dataset, mentioned in 57.3% of positive Google reviews, and compassion and dignity follow closely at 55.2%. These are not abstract values; they show up in the specific, observable details of daily life. Does a carer knock before entering your parent's room? Do they use the name your parent prefers? Do they sit down to speak with someone rather than calling across a corridor? None of these things are visible in the current inspection text, which means your visit is the only way to assess them for yourself.","evidence_base":"The Good Practice evidence review highlights that non-verbal communication is as important as verbal communication in dementia care. Staff who are trained to read and respond to non-verbal cues, including facial expression, posture, and gesture, provide measurably better emotional support to people who have lost some or all verbal communication.","watch_out":"When you visit, arrive at a time when personal care is likely to be happening, mid-morning is often useful. Watch how staff speak to residents in corridors and communal areas. Are interactions unhurried? Do staff use your parent's preferred name? Do they crouch or sit to make eye contact rather than standing over someone?"}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Not yet rated

  {"found":"No domain-level rating for Responsive was published for the November 2023 inspection in the data provided, and the report text includes no specific findings about activities, individual engagement, personalised care, or end-of-life planning. The December 2024 assessment appears to have rated Responsive as Good. For people living with dementia, meaningful daily activity and individual engagement are strongly linked to wellbeing and reduced distress, making this one of the most important areas to explore on a visit.","quotes":[],"family_meaning":"Resident happiness and contentment feature in 27.1% of positive family reviews, and activities and engagement in 21.4%. The difference between a home that lists activities on a timetable and one that genuinely tailors engagement to the individual is significant, particularly for people with more advanced dementia who cannot join a group sing-along or a quiz. Good Practice research is clear that one-to-one activities rooted in a person's life history, whether that is folding laundry, looking at photographs, or listening to familiar music, produce better outcomes than group programmes alone. There is no published evidence here about how Rosewood approaches this.","evidence_base":"The Good Practice evidence review found that Montessori-based and life-history approaches to activity, including familiar household tasks and individually meaningful objects, significantly reduce agitation and improve mood in people with moderate to advanced dementia, compared with group activity programmes alone.","watch_out":"Ask to see the activity records for the past two weeks, not just the planned timetable. Ask specifically what activities are offered to residents who cannot or do not want to join group sessions. Ask how staff learn about your parent's life history and interests before designing their daily engagement."}

  Verified by inspector

• Is the home well-led?

  Not yet rated

  {"found":"No domain-level rating for Well-led was published for the November 2023 inspection in the data provided. The home's registered manager is listed as Mrs Nicole Summers, with Ms Lianne Carling as the nominated individual for the provider, MyCare Homes Limited. The December 2024 assessment appears to have rated Well-led as Good. A decline from Good to Requires Improvement in November 2023 indicates that leadership or governance fell short of the required standard at that point, and families should ask directly what went wrong and what has changed since.","quotes":[],"family_meaning":"Management and leadership account for 23.4% of positive family reviews when things are going well, and our review data shows that families notice leadership most when something goes wrong and they want to know who is in charge and whether that person is honest with them. Good Practice research is consistent on this point: leadership stability predicts quality trajectory. A home that has had a recent change of manager, or where the manager is not a visible daily presence, carries a higher risk of the gradual drift in standards that produces a Requires Improvement rating. The November 2023 decline is a signal worth taking seriously, not dismissing.","evidence_base":"The Good Practice evidence review found that leadership stability is one of the strongest predictors of sustained care quality. Homes where managers have been in post for more than two years, and where staff feel able to raise concerns without fear of reprisal, consistently outperform homes with frequent management changes or closed cultures.","watch_out":"Ask Mrs Summers directly: what specific issues were identified in the November 2023 inspection, what actions were taken in response, and how does she know those actions have made a real difference to daily life for residents? Also ask how long she has been in post as registered manager and whether there have been any other management changes in the past 18 months."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on Rosewood specialises in caring for adults over 65, including those living with dementia. The home accepts residents for both long-term care and shorter respite stays.. Gaps or open questions remain on The home provides dementia care as part of its services. Families considering dementia support will want to discuss the home's specific approach and how they handle the particular needs that can arise. — areas worth probing directly during a visit.