What families say

The eight family priority themes

• Staff warmth68
• Compassion & dignity68
• Cleanliness65
• Activities & engagement60
• Food quality58
• Healthcare65
• Management & leadership72
• Resident happiness65

What inspectors found

Inspected 2022-08-27

• Is this home safe?

  Good
  The Safe domain was rated Good at the July 2022 inspection, an improvement from the previous Requires Improvement rating. This suggests inspectors were satisfied that risks to your parent were being appropriately identified and managed. The home cares for people with dementia and physical disabilities, meaning safe management of mobility, wandering risk, and medication is particularly important. No specific detail about falls, incident logging, or infection control practice is available in the published text. The improvement from the previous rating is the strongest safety signal available.
  Verified by inspector

• Is the care effective?

  Good
  The Effective domain was rated Good, covering training, care planning, healthcare access, and nutrition. This suggests inspectors were satisfied that staff had the skills to care for your parent and that care was being planned and delivered appropriately. Dementia is listed as a specialism, which implies a baseline expectation of dementia-specific training and environment. No detail is available about care plan content, GP access arrangements, or food quality. The Good rating for Effective following a prior Requires Improvement suggests meaningful improvement was made.
  Verified by inspector

• Is this home caring?

  Good
  The Caring domain was rated Good, covering staff warmth, dignity, respect, and independence. This is one of the most important domains for families and the one most closely correlated with the themes in our family review data. A Good rating means inspectors were satisfied that your parent would be treated with respect. However, the published inspection text contains no direct quotes from residents or relatives, and no specific observations of staff interactions. The improvement from Requires Improvement to Good suggests the culture of care has strengthened under current leadership.
  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good
  The Responsive domain was rated Good, covering activities, engagement, individuality, and end-of-life planning. For a home specialising in dementia care, responsiveness is about whether life inside the building feels worth living — not just whether care needs are met. No detail is available in the published text about the activities programme, whether one-to-one engagement is offered, or how end-of-life wishes are recorded and respected. The Good rating is positive, but families should probe what responsiveness looks like in practice.
  Verified by inspector

• Is the home well-led?

  Good
  The Well-led domain was rated Good, and the named Registered Manager and Nominated Individual are both recorded on the inspection. The improvement from Requires Improvement across all five domains is the clearest evidence of effective leadership: something changed, inspectors returned, and they found it better. No detail is available about manager tenure, staff culture, or how the home handles complaints and feedback. The dual accountability structure — a Registered Manager and a Nominated Individual — is standard but positive.
  Verified by inspector

Source: CQC inspection report →

Section 03

What the evidence base says

The home provides specialist care for people living with dementia and those with physical disabilities, supporting both younger adults under 65 and older residents. With nurses always on site, they're equipped to handle complex health needs alongside daily personal care. For those living with dementia, having consistent nursing support means health changes can be spotted quickly and families can get answers when they need them. The quiet countryside location offers a calming environment away from busy roads and noise. All areas worth probing directly during a visit.