Woodbury Manor Care Home

What families say

Visitors describe a real community feeling at Woodbury Manor, where events bring everyone together and create moments of genuine connection. Family members feel included in the daily life of the home, not just as visitors but as part of the extended community.

Based on 6 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity72
• Cleanliness70
• Activities & engagement65
• Food quality65
• Healthcare68
• Management & leadership75
• Resident happiness70

What inspectors found

Inspected 2019-12-05 · Report published 2019-12-05 · Inspected 3 times in the last three years

• Is this home safe?

  Good

  {"found":"The Safe domain is rated Good, representing an improvement from a previous Requires Improvement rating. This indicates that inspectors were satisfied with how Woodbury Manor manages risks, staffing, medicines, and infection control. No specific concerns were raised in the published text. The detail of what was observed, including staffing ratios and medicines management processes, is not described in the available summary.","quotes":[],"family_meaning":"A Good Safe rating after a prior Requires Improvement is genuinely meaningful. It suggests the home recognised where things were falling short and fixed them. Good Practice research highlights that night staffing is the area where safety most commonly slips in care homes, and agency reliance can undermine the consistency that people living with dementia depend on. The published findings do not tell you the night staffing ratio for 60 beds, so this is the most important question to ask directly. In our family review data, staff attentiveness accounts for 14% of positive mentions, making it one of the most noticed signals of a safe environment.","evidence_base":"The IFF Research and Leeds Beckett rapid evidence review found that learning from incidents is one of the strongest markers of a genuinely safe care home. The fact that Woodbury Manor moved from Requires Improvement to Good suggests this capacity to learn and improve is present.","watch_out":"Ask the manager: how many permanent carers and how many seniors are on duty overnight for the full 60 beds? Then ask what proportion of those shifts were covered by agency staff in the last month. Request to see the actual rota rather than the staffing template."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Good

  {"found":"The Effective domain is rated Good. This covers care planning, dementia training, healthcare access, and food. Dementia is listed as a specialism of the home, meaning inspectors will have considered whether the home's practices reflect the needs of people living with dementia. No specific examples of care plan quality, GP access arrangements, or food provision are described in the published text.","quotes":[],"family_meaning":"Effectiveness is where you find out whether the home truly knows your parent as an individual. Good Practice evidence from 61 studies identifies care plans as living documents that should be reviewed regularly with family involvement, not filed away after admission. The Effective domain being rated Good is a positive baseline, but it does not tell you how often your parent's care plan would be updated or whether you would be invited to contribute. Food quality is a telling indicator: in our review data, 20.9% of positive family reviews mention food specifically. Ask to eat a meal there before deciding.","evidence_base":"The Leeds Beckett evidence review found that regular, structured dementia-specific training for all care staff, not just senior staff, is associated with measurably better outcomes for people living with dementia. A Good Effective rating suggests training standards were met, but ask what the training covers and how recently staff completed it.","watch_out":"Ask the manager: when was the last time a care plan was updated for a resident on the dementia unit, and can you describe what triggered that review? Also ask whether families are routinely invited to attend care plan reviews or whether updates are communicated after the fact."}

  Verified by inspector

• Is this home caring?

  Good

  {"found":"The Caring domain is rated Good. This domain covers staff warmth, dignity, respect for privacy, and support for independence. A Good rating here indicates inspectors were satisfied with the quality of interactions they observed between staff and the people who live at Woodbury Manor. No specific observations, quotes from residents or relatives, or descriptions of interactions are available in the published inspection text.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data: 57.3% of positive reviews mention it by name, and compassion and dignity together account for 55.2%. What families notice most is whether staff use their parent's preferred name, whether interactions feel unhurried, and whether staff respond calmly when someone is distressed. The inspection confirms the standard was met, but you need to observe these things yourself. Non-verbal communication matters as much as verbal communication for people living with dementia, and this cannot be captured in a rating.","evidence_base":"Good Practice research consistently shows that person-led care requires staff to know the individual, their history, preferences, and what brings them comfort, not simply to follow a care plan. The quality of this knowledge is best assessed by asking staff, during your visit, to describe your parent's typical day and what they enjoy.","watch_out":"During your visit, listen to how staff address the people who live there. Do they use preferred names or first names chosen by the resident? Do they crouch down to eye level when speaking to someone seated? Do interactions feel unhurried? These are more reliable signals than any rating."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good

  {"found":"The Responsive domain is rated Good. This domain covers whether the home tailors its care and activities to individual needs, including for people with dementia who may not be able to join group activities. End-of-life care planning also falls within this domain. No specific examples of activities, individual engagement plans, or end-of-life arrangements are described in the available inspection text.","quotes":[],"family_meaning":"Resident happiness accounts for 27.1% of positive family reviews in our data, and activities and engagement account for 21.4%. Good Practice research is clear that group activities alone are not sufficient for people living with advanced dementia. Tailored one-to-one engagement, including meaningful household tasks and familiar routines, produces measurably better wellbeing outcomes. A Good Responsive rating is encouraging, but the inspection text does not confirm whether this home provides structured one-to-one engagement for residents who cannot participate in groups. This is one of the most important questions to ask.","evidence_base":"The IFF Research evidence review found that Montessori-based approaches and the use of familiar everyday tasks as activities, rather than scheduled group entertainment, are associated with significantly better engagement and reduced distress for people living with dementia.","watch_out":"Ask the activities coordinator: if my parent reached a point where they could no longer join group sessions, what would a typical Tuesday afternoon look like for them? Ask to see the activity records for a resident on the dementia unit, not just the planned programme on the noticeboard."}

  Verified by inspector

• Is the home well-led?

  Good

  {"found":"The Well-led domain is rated Good, up from a previous Requires Improvement. The home is run by Marigold MG1 Ltd, with Mr Benjamin Oluwagbemiga Oni as the registered manager and Mr Tony Thiru as the nominated individual. A defined leadership structure is therefore in place. The inspection confirmed inspectors were satisfied with governance, culture, and accountability, though no specific examples of leadership practice are described in the published text.","quotes":[],"family_meaning":"Good Practice research is consistent on one point: leadership stability predicts the quality trajectory of a care home more reliably than almost any other single factor. The fact that this home improved from Requires Improvement to Good across all domains tells you that someone in charge recognised the problems and drove change. What you cannot tell from the published text is how long the current manager has been in post, whether staff feel able to raise concerns, and how the home communicates with families when things go wrong. Management quality accounts for 23.4% of positive family reviews in our data, and communication with families accounts for 11.5%.","evidence_base":"The Leeds Beckett evidence review found that bottom-up empowerment, where frontline staff feel able to speak up about concerns without fear, is one of the most reliable indicators of a well-led care home. Ask staff, not just the manager, how concerns are handled.","watch_out":"Ask the manager how long they have been in post and whether they were in position during the Requires Improvement period. Also ask: if I had a concern about my parent's care at 10pm on a Sunday, who would I call and what would happen next?"}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on Woodbury Manor provides residential care for adults over 65, with specialist support for those living with dementia. The home also offers care for younger adults under 65 who need residential support.. Gaps or open questions remain on For residents living with dementia, the home provides specialist care tailored to individual needs. Staff understand the importance of maintaining dignity and connection throughout the dementia journey. — areas worth probing directly during a visit.