Dementia Care Home

The Grange Care Centre

2 Adrienne Avenue, Southall, Middlesex, UB1 2QW

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds160
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2022-06-21

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe staff as kind and approachable, with carers showing genuine warmth toward residents. The centre runs a structured programme including hairdressing services and pamper days. Communal areas provide spaces for residents to gather and socialise throughout the day.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement68
  • Food quality68
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2022-06-21

  • Is this home safe?

    Not yet rated
    The Grange Care Centre was rated Good for safety at the April 2024 inspection. The home is a large nursing home with 160 beds, registered to care for people with dementia and physical disabilities. Beyond the domain rating itself, the published report does not include specific observations about staffing ratios, medicines management, falls recording, or infection control practices.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The home was rated Good for effectiveness at the April 2024 inspection. It is registered to provide nursing care alongside dementia and physical disability support, which implies clinical oversight structures are in place. The published report does not include specific detail about care plan quality, GP access frequency, dementia training content, or nutrition and hydration monitoring.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The home was rated Good for caring at the April 2024 inspection. The specialism list includes dementia and physical disabilities, both of which require staff to be skilled in non-verbal communication and dignity-preserving personal care. The published report does not include inspector observations of staff interactions, resident feedback on being treated with respect, or descriptions of how preferred names and personal histories are used in daily contact.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The home was rated Good for responsiveness at the April 2024 inspection. Responsiveness for a dementia specialism home covers meaningful activities, individual engagement, and end-of-life planning. The published report does not describe the activity programme, one-to-one engagement provision, or how individual preferences shape daily life.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The home was rated Good for well-led at the April 2024 inspection, recovering from a previous Requires Improvement rating. Named leadership is in place: Ms Olga Richardson is the Registered Manager and Mr Alan Goldstein is the Nominated Individual. The home is operated by Bondcare (London) Limited. The published report does not describe management visibility, staff culture, governance systems, or how concerns are raised and acted on.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The centre specialises in caring for adults across age ranges, including those under 65 with complex needs. They support residents with dementia, physical disabilities, and conditions requiring specialist nursing care. The team has experience supporting residents through different stages of dementia. Structured activities and communal spaces are designed to maintain engagement and social connection for those living with the condition. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

All five domains were rated Good at the most recent inspection in April 2024, which is a positive result for a 160-bed home. However, the inspection report contains very limited published detail, so scores reflect the Good ratings without the specific observations or testimony needed to push higher.

Homes in London typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe staff as kind and approachable, with carers showing genuine warmth toward residents. The centre runs a structured programme including hairdressing services and pamper days. Communal areas provide spaces for residents to gather and socialise throughout the day.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Visiting The Grange Care Centre will help you understand their approach to specialist care and see the facilities firsthand.

DCC Recommendation

Worth a visit

The Grange Care Centre, at 2 Adrienne Avenue, Southall, was rated Good across all five inspection domains at its most recent assessment in April 2024, with the report published in May 2024. This is an improvement on the previous Requires Improvement rating and covers a large 160-bed nursing home run by Bondcare (London) Limited. Named leadership is in place, with a registered manager and nominated individual both identified. The main limitation for families using this report is that the published text contains very little specific detail: no direct observations, no resident or family quotes, and no descriptions of day-to-day care. A Good rating is meaningful, but for a home of this size caring for people with dementia and physical disabilities, you need more than a headline. Before deciding, visit at different times of day, ask to see last week's actual staffing rota (counting permanent versus agency names, especially on nights), and speak directly to families of current residents.

The three questions to ask when you visit

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In Their Own Words

How The Grange Care Centre describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Grange Care Centre says about itself

Specialist dementia care with structured activities in Southall

The Grange Care Centre – Your Trusted nursing home

The Grange Care Centre in Southall provides specialist support for adults with dementia, physical disabilities, and complex care needs. This purpose-built facility offers structured daily activities and communal spaces designed for resident engagement. The centre welcomes both younger adults under 65 and older residents requiring specialist care.

Care & specialisms

Who they care for

    The centre specialises in caring for adults across age ranges, including those under 65 with complex needs. They support residents with dementia, physical disabilities, and conditions requiring specialist nursing care.

    How they describe their dementia care

    The team has experience supporting residents through different stages of dementia. Structured activities and communal spaces are designed to maintain engagement and social connection for those living with the condition.

    “Visiting The Grange Care Centre will help you understand their approach to specialist care and see the facilities firsthand.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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