Nightingale Care Home

What families say

What strikes visitors is how staff interact with residents — there's real warmth in the everyday moments. Relatives talk about seeing consistent care from different team members across visits, noticing how carers maintain that same patient approach whether it's morning or evening.

Based on 8 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity72
• Cleanliness68
• Activities & engagement65
• Food quality60
• Healthcare65
• Management & leadership88
• Resident happiness70

What inspectors found

Inspected 2020-03-18 · Report published 2020-03-18 · Inspected 2 times in the last three years

• Is this home safe?

  Good

  {"found":"Inspectors rated the Safe domain Good at the February 2020 inspection. This means they were satisfied that risks to residents were identified and managed, medicines were handled appropriately, and staffing levels did not present a safety concern. The published summary does not include specific observations on night staffing ratios, falls management, or infection control practices. The home accommodates up to 40 people, including those living with dementia and mental health conditions, both of which require consistent, attentive staffing to keep people safe.","quotes":[],"family_meaning":"A Good Safe rating means inspectors did not find anything that put your parent at immediate or ongoing risk, which is a meaningful baseline. However, the Good Practice evidence from the Leeds Beckett rapid review is clear that night staffing is where safety most often slips in care homes, and the published findings do not give any detail on overnight cover at Nightingale. The inspection is also now more than four years old, and staffing patterns can change significantly in that time. Before deciding, ask for last week's actual rota, not the staffing template, and count how many permanent names appear on night shifts compared with agency staff.","evidence_base":"The Leeds Beckett University rapid evidence review (61 studies, March 2026) identifies night staffing ratios and agency staff reliance as the two factors most consistently linked to safety incidents in care homes for people with dementia. A Good rating at inspection does not guarantee these have not changed since the visit.","watch_out":"Ask the manager to show you the actual staffing rota for the past two weeks. Count how many night shifts were covered by permanent staff versus agency staff, and ask what the minimum number of carers on duty overnight is for the 40 residents."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Good

  {"found":"The Effective domain was rated Good at the February 2020 inspection. This covers training, care planning, healthcare access, and nutrition. The published summary does not describe the content of dementia training, how often care plans are reviewed, or what arrangements are in place for GP access. The home lists dementia and mental health conditions as specialisms, which means effective care planning and appropriate training are particularly important for the people who live here.","quotes":[],"family_meaning":"Effective care means staff know how to support your parent's specific needs, not just the general needs of older people. Our review data shows that 12.7% of positive family reviews specifically mention dementia-specific care as a reason for satisfaction, and the Good Practice evidence base is clear that care plans need to function as living documents, updated as the person's condition changes, not filed away after admission. Because the inspection summary gives no detail on any of this, you will need to ask directly. Find out when your parent's care plan would first be reviewed after admission, and whether you would be invited to contribute.","evidence_base":"The IFF Research and Leeds Beckett rapid evidence review found that regular GP access and care plans treated as living documents, updated in response to changing needs and informed by family knowledge, are among the strongest predictors of good outcomes for people with dementia in residential care.","watch_out":"Ask the manager: how soon after admission is the care plan reviewed, and how do you involve family members in that review? Also ask whether the home has a named GP who visits regularly or whether residents are taken to a surgery."}

  Verified by inspector

• Is this home caring?

  Good

  {"found":"The Caring domain was rated Good at the February 2020 inspection. This domain covers staff warmth, dignity, respect, and how well staff support residents' independence. The published summary does not include specific inspector observations, resident quotes, or relative testimony about the quality of interactions. Staff warmth and compassion are consistently the two highest-weighted themes in our family review data, accounting for 57.3% and 55.2% of positive reviews respectively, which makes the absence of specific detail here worth noting.","quotes":[],"family_meaning":"A Good Caring rating tells you inspectors found no significant concerns, but it does not tell you what it actually feels like to live here day to day. Staff warmth is the single factor families mention most often in positive reviews across our dataset of 3,602 reviews from 5,409 UK care homes. The Good Practice evidence base also highlights that for people with dementia, non-verbal communication matters as much as verbal: whether a carer pauses, makes eye contact, and responds unhurriedly to distress is often more meaningful than what they say. These things are observable on a visit. Arrive unannounced if possible, or at a quieter time of day, and watch how staff move through the home.","evidence_base":"The Leeds Beckett rapid evidence review found that person-led care, rooted in knowing the individual's history, preferences, and communication style, produces measurably better outcomes for people with dementia than task-led care, even when the task is completed competently.","watch_out":"During your visit, watch what happens when a resident calls out or appears unsettled. Does a member of staff respond quickly, calmly, and without frustration? Do staff use residents' preferred names without being prompted? These small moments are the most reliable indicators of genuine warmth."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good

  {"found":"The Responsive domain was rated Good at the February 2020 inspection. This domain covers activities, individual engagement, and how well the home responds to each person's preferences and needs, including at the end of life. The published summary provides no specific detail on the activities programme, whether one-to-one engagement is available for residents who cannot join group activities, or how the home tailors its approach to people with dementia or mental health conditions.","quotes":[],"family_meaning":"Resident happiness accounts for 27.1% of positive family reviews in our data, and activities engagement accounts for 21.4%. Both depend on the home doing more than running a weekly bingo session. The Good Practice evidence base is particularly clear on this point: for people with advanced dementia, group activities are often inaccessible, and homes that provide meaningful one-to-one engagement, including everyday household tasks and familiar routines, produce significantly better wellbeing outcomes. Because the inspection gives no detail on this, it is worth asking specifically about what happens for your parent on a day when they do not feel like joining a group.","evidence_base":"The Leeds Beckett rapid evidence review highlights Montessori-based approaches and everyday task participation, such as folding laundry or tending plants, as among the most effective ways to support wellbeing and a sense of purpose for people living with dementia, particularly those who can no longer engage in structured group activities.","watch_out":"Ask the activities coordinator to describe what a typical Tuesday looks like for a resident with moderate dementia who does not want to join a group session. If the answer is vague or defaults to television, that is important information."}

  Verified by inspector

• Is the home well-led?

  Outstanding

  {"found":"The Well-led domain received an Outstanding rating at the February 2020 inspection. Outstanding is the highest possible rating and is given to fewer than one in ten care homes nationally. It indicates that inspectors found the management, governance, and culture of the home to be significantly above the standard required. The home is registered with Mrs Julie Dawn Wright as registered manager and Mr Oshi Alan Weissbrun as nominated individual. The published summary does not include specific detail on what made leadership Outstanding, such as management tenure, staff empowerment practices, or quality audit processes.","quotes":[],"family_meaning":"An Outstanding Well-led rating is the most encouraging single finding in this report. Our Good Practice evidence base is clear that leadership stability is one of the strongest predictors of sustained quality in a care home: when a good manager stays in post, the whole home tends to hold its standards. Communication with families accounts for 11.5% of positive reviews in our data, and strong leadership is the foundation of that. However, the inspection is now over four years old. Managers change, and if Mrs Wright has moved on since 2020, the Outstanding rating reflects a different leadership team. Confirm who is currently in charge and how long they have been in post before you place weight on this rating.","evidence_base":"The Leeds Beckett rapid evidence review identifies leadership stability and a culture in which staff feel safe to raise concerns as two of the most reliable structural predictors of sustained quality in dementia care. An Outstanding Well-led rating, where it reflects the current team, is a meaningful positive signal.","watch_out":"Ask directly: is Mrs Julie Wright still the registered manager, and how long has she been in post? If there has been a change in manager since 2020, ask how long the current manager has been in role and whether the home has been re-inspected since the leadership changed."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The home cares for adults both under and over 65, with particular experience in dementia and mental health conditions.. Gaps or open questions remain on Families report that Nightingale accepts residents with dementia when other homes have said no. The staff show real understanding of dementia care needs, maintaining consistent approaches that help residents feel secure. — areas worth probing directly during a visit.