MHA Montpellier Manor – Residential & Dementia Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds85
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
- Last inspected2019-01-30
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The home has a contemporary feel that some visitors compare to a hotel, with clean, well-maintained spaces throughout. Staff show genuine empathy, particularly when supporting families through challenging times.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2019-01-30
Is this home safe?
Is the care effective?
The home received a Good rating for Effectiveness at the March 2021 inspection. The published text does not include specific findings about care plan quality, dementia training content, GP access, medication review processes, or how the home supports people with nutritional needs. The home is registered to provide care for people with dementia, which implies some level of specialist knowledge is expected, but the detail behind that is not available from the published report.Is this home caring?
The home received a Good rating for Caring at the March 2021 inspection. The published text does not include direct observations of staff interactions, quotes from residents or families about how they are treated, or specific examples of dignity being upheld in daily care. No inspector observations about preferred names, unhurried pace, or response to distress are recorded in the available findings.Is the home responsive?
The home received a Good rating for Responsiveness at the March 2021 inspection. The published text does not include specific information about the activities programme, how the home supports individual engagement for people who cannot join groups, how complaints are handled, or how end-of-life care is approached. The home is registered to support people with dementia, which typically requires tailored rather than generic activity provision, but no specific detail is available.Is the home well-led?
The home received a Good rating for Well-led at the March 2021 inspection. A named registered manager, Mrs Donna Wass, and a nominated individual, Mrs Amanda Weir, were recorded at the time. The home is operated by Methodist Homes, a national not-for-profit provider with organisational governance structures. The published inspection text does not include specific observations about management visibility, staff culture, how concerns are raised and acted upon, or how the home performs under occupancy pressure.
Source: CQC inspection report →
What the evidence base says
The home provides care for adults over 65, including those living with dementia or physical disabilities. The home accepts residents living with dementia, with staff showing patience when managing the varied needs that can arise. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Montpellier Manor was rated Good across all five domains at its March 2021 inspection, which is a positive baseline. However, the published inspection text contains very little specific detail, so most scores sit in the 50-60 range reflecting a 'present but unverified' picture rather than strong confirmed evidence.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
The home has a contemporary feel that some visitors compare to a hotel, with clean, well-maintained spaces throughout. Staff show genuine empathy, particularly when supporting families through challenging times.
What inspectors have recorded
Staff demonstrate real compassion, especially when providing end-of-life care. They've been particularly noted for their emotional support to families during difficult periods, showing patience when managing complex care situations.
How it sits against good practice
Experiences at Montpellier Manor vary between families, so visiting will help you understand if it's the right fit.
Worth a visit
Montpellier Manor, on Strait Lane in Middlesbrough, was rated Good across all five inspection domains at its most recent inspection in March 2021, published in April 2021. The home is run by Methodist Homes, a well-established not-for-profit provider, and has a named registered manager, Mrs Donna Wass, in post. It is registered to provide care for up to 85 people, including those living with dementia and those with physical disabilities. A Good rating across every domain is a positive starting point and suggests the inspection found no significant concerns at that time. The main limitation of this report is that the published inspection text contains very little specific detail about what inspectors observed, heard from residents and families, or found in records. This means the Good rating is confirmed but almost nothing specific can be said about what daily life actually looks like for your parent. The inspection also took place in 2021, which is now several years ago, and a lot can change in a care home over that time, including staffing, management, and culture. Before making a decision, visit in person, ask to see the current staffing rota for last week (not a template), and speak directly with residents and families you meet on the day.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How MHA Montpellier Manor – Residential & Dementia Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Modern Middlesbrough care home with compassionate end-of-life support
Montpellier Manor – Expert Care in Middlesbrough
When families face difficult moments, having caring staff makes all the difference. Montpellier Manor in Middlesbrough offers residential care in modern surroundings. The home specialises in supporting people over 65, including those living with dementia or physical disabilities. Some families have found real comfort here during their loved ones' final days.
Who they care for
The home provides care for adults over 65, including those living with dementia or physical disabilities.
The home accepts residents living with dementia, with staff showing patience when managing the varied needs that can arise.
“Experiences at Montpellier Manor vary between families, so visiting will help you understand if it's the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Montpellier Manor was rated Good across all five domains at its March 2021 inspection, which is a positive baseline. However, the published inspection text contains very little specific detail, so most scores sit in the 50-60 range reflecting a 'present but unverified' picture rather than strong confirmed evidence.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
The home has a contemporary feel that some visitors compare to a hotel, with clean, well-maintained spaces throughout. Staff show genuine empathy, particularly when supporting families through challenging times.
What inspectors have recorded
Staff demonstrate real compassion, especially when providing end-of-life care. They've been particularly noted for their emotional support to families during difficult periods, showing patience when managing complex care situations.
How it sits against good practice
Experiences at Montpellier Manor vary between families, so visiting will help you understand if it's the right fit.
Worth a visit
Montpellier Manor, on Strait Lane in Middlesbrough, was rated Good across all five inspection domains at its most recent inspection in March 2021, published in April 2021. The home is run by Methodist Homes, a well-established not-for-profit provider, and has a named registered manager, Mrs Donna Wass, in post. It is registered to provide care for up to 85 people, including those living with dementia and those with physical disabilities. A Good rating across every domain is a positive starting point and suggests the inspection found no significant concerns at that time. The main limitation of this report is that the published inspection text contains very little specific detail about what inspectors observed, heard from residents and families, or found in records. This means the Good rating is confirmed but almost nothing specific can be said about what daily life actually looks like for your parent. The inspection also took place in 2021, which is now several years ago, and a lot can change in a care home over that time, including staffing, management, and culture. Before making a decision, visit in person, ask to see the current staffing rota for last week (not a template), and speak directly with residents and families you meet on the day.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how MHA Montpellier Manor – Residential & Dementia Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How MHA Montpellier Manor – Residential & Dementia Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Modern Middlesbrough care home with compassionate end-of-life support
Montpellier Manor – Expert Care in Middlesbrough
When families face difficult moments, having caring staff makes all the difference. Montpellier Manor in Middlesbrough offers residential care in modern surroundings. The home specialises in supporting people over 65, including those living with dementia or physical disabilities. Some families have found real comfort here during their loved ones' final days.
Who they care for
The home provides care for adults over 65, including those living with dementia or physical disabilities.
The home accepts residents living with dementia, with staff showing patience when managing the varied needs that can arise.
Management & ethos
Staff demonstrate real compassion, especially when providing end-of-life care. They've been particularly noted for their emotional support to families during difficult periods, showing patience when managing complex care situations.
The home & environment
The building itself is modern and spotlessly clean, creating a fresh environment for residents. The physical surroundings are well-kept and maintained to a good standard.
“Experiences at Montpellier Manor vary between families, so visiting will help you understand if it's the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
