Who they care for

The home supports people with a range of needs including dementia, physical disabilities, and sensory impairments. It welcomes both adults under 65 and older people, and has experience in short-stay rehabilitation after a hospital discharge.

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Who they care for

• {"_thumbnail_id":"380274","county":"London","_county":"field_6984c81707f16","postcode":"SW18 2QU","_postcode":"field_6984c857ad520","headline":"Wandsworth Common Care Home – Your Trusted nursing home","_headline":"field_6984c8d0ad52b","description":"Wandsworth Common Care Home is a care home near Wandsworth in the London. Quality facilities meet real staffing challenges in Wandsworth","_description":"field_6984c901ad530","gmb_name":"Wandsworth Common Care Home – Avery Collection","_gmb_name":"field_6984c92ead532","gmb_address":"\ue0c8\n94 North Side Wandsworth Common, London SW18 2QU","_gmb_address":"field_6984c936ad533","gmb_phone":"020 3751 1764","_gmb_phone":"field_6984c97aad537","gmb_star_rating":"5.0","_gmb_star_rating":"field_6984c98cad539","copy_headline":"Quality facilities meet real staffing challenges in Wandsworth","_copy_headline":"field_6984c9b4ad53c","stage":"3.0","_stage":"field_6984c9bcad53d","gmb_business":"Nursing home","_gmb_business":"field_69a771cc07ed9","copy_intro":"When families visit Wandsworth Common Care Home in London, they often notice the impressive facilities first \u2014 the spa, the cinema, the spacious dining areas. But understanding what daily life really looks like here means looking deeper at how care actually gets delivered, especially during busy periods when staff are stretched thin.","_copy_intro":"field_69a7744107eda","copy_facilities":"The kitchen prepares fresh meals daily from varied menus, with families noting how appetising the food looks and tastes. The building itself offers plenty of space and comfort, with quality communal areas where residents can relax together.","_copy_facilities":"field_69a7745807edc","copy_management":"Several families have raised concerns about staffing levels here, with agency workers often filling gaps when permanent staff numbers fall short. Some relatives report waiting longer than they'd like for assistance, while others have found management responses to their concerns disappointing.","_copy_management":"field_69a7746a07edd","copy_specialisms":"The home supports people with a range of needs including dementia, physical disabilities, and sensory impairments. It welcomes both adults under 65 and older people, and has experience in short-stay rehabilitation after a hospital discharge.","_copy_specialisms":"field_69a7747507ede","copy_closing":"Understanding both the strengths and challenges here will help you ask the right questions during your visit.","_copy_closing":"field_69a7749607ee0","address_1":"94 North Side Wandsworth Common","_address_1":"field_6984c77407f13","town_city":"Wandsworth","_town_city":"field_6984c78607f15","local_authority":"Wandsworth","_local_authority":"field_6984c86cad522","cqc_report_date":"2025-07-15T13:57:33Z","_cqc_report_date":"field_6984c87aad523","service_type":"Nursing home","_service_type":"field_6984c89fad527","cqc_link":"https:\/\/www.cqc.org.uk\/location\/1-15519796566","_cqc_link":"field_6984c886ad524","sitelink":"https:\/\/www.averyhealthcare.co.uk\/care-homes\/greater-london\/wandsworth\/wandsworth-common\/","_sitelink":"field_6984c8a6ad528","service_provider":"Willowbrook Healthcare Limited","_service_provider":"field_6984c8adad529","regional_location":"London","_regional_location":"field_6984c8bbad52a","gmb_image":"https:\/\/lh3.googleusercontent.com\/p\/AF1QipMAlioOZ7IyyaSApLXcUYXFxl9yp5RhusigWE2T","_gmb_image":"field_6984c8f2ad52e","gmb_link":"https:\/\/www.google.com\/maps\/place\/Wandsworth+Common+Care+Home+-+Avery+Collection\/@51.458465,-0.1828013,17z\/data=!3m1!4b1!4m6!3m5!1s0x4876053f3af5c51d:0x63422ce60c745a7b!8m2!3d51.458465!4d-0.1828013!16s%2Fg%2F11h8rl86cy","_gmb_link":"field_6984c913ad531","dementia":"1.0","_dementia":"field_6984c93dad534","cqc_rating":"Good","_cqc_rating":"field_6984c948ad535","cqc_score":"2.0","_cqc_score":"field_6984c96bad536","star_rating_count":"48.0","_star_rating_count":"field_6984c9aaad53b","copy_what_people_say":"Families describe well-structured days filled with art classes and social activities that keep residents engaged. The permanent staff who know residents by name bring genuine warmth to their work, creating moments of real connection throughout the day.","_copy_what_people_say":"field_69a7744a07edb","copy_dementia_":"For your parent living with dementia, familiar faces among the permanent staff team can provide important continuity day to day. The spacious layout gives people room to move around safely. The inspection did not record specific detail on the dementia care approach, so it is worth asking the home directly about their dementia training and how they support people who cannot join group activities.","_copy_dementia_":"field_69a7748807edf","postcode_relationship":"14781","_postcode_relationship":"field_69bb02cad9442","latitude":"51.458169","_latitude":"field_69875b180a63e","longitude":"-0.182903","_longitude":"field_69875b210a63f","gmb_email":"","_gmb_email":"field_6984c985ad538","review_data":"[Faizal Haqq] 3\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: The place overall is a above the standard care home, however; there is a issue with management. The staff rarely listen to ideas and feedback of the staff, there is a lack of empathy from some and over all shortage of care staff. There is a lot of reliance on agency which means that there's inconsistency with working methods and dynamics. There's a high turnover of staff which residents do not like. The permanent care staff that are there are hard working, attentive and kind. Just they aren't able to do their jobs effectively all the time due to staffing numbers. After having been there and talked with others regarding issues, the place would be greatly improved with overall better communication, more permanent staff and small adaptions to shift working. In conclusion, the place is not bad. The residents have a lovely community and people staying will be welcomed but management needs some work to take it from okay to good place to work so they can deliver the best care possible. | [James Sturges] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: A great luxury care home, the team are all very helpful and kind and will go above and beyond to cater to your needs! Theres lots to do and the rooms are amazing. It has a really homely feel and the food is amazing!!! | [Christina Okoli] 1\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Catfish alert: we were invited to tour the care home before signing up my mother for a short stay. We were shown two very nice rooms with the implication that my mother would stay in a similar room. However, when we arrived, we were given a significantly lower-standard room than we were shown during the tour. The extremely rude 'client liaison manager' Will Burke proceeded to tell us to 'live with it or leave'. This is borderline fraudulent behaviour. | [Philippe Augier] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: I chose to stay at the Avery Wandsworth Common Care Home following a complex knee replacement surgery. I needed a week of recovery in safety and comfort to practise my physiotherapy and found exactly that at this care home. The greatest asset of this establishment is the staff. From management all the way to the catering team, they are attentive to your every need. No one crosses you without acknowledging you by your name and looking out for you. The general standard of comfort is excellent as are the facilities such as the spa bath and even a cinema! All meals are served in a very comfortable restaurant from an a la carte menu of delicious food cooked in house. Whilst it is primarily a care home for an older generation it is an ideal destination for post operative surgery rest whatever age you are. Within a short walk of Wandsworth Common and excellent public transport nearby, there is a lovely feeling of freedom both for guests and visitors. | [Joanna] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: My mum has lived at this care home for six months following a stay in hospital. She has improved loads since she moved there. The food is lovely and the activities are great. She has made some really good friends who she does the art classes with and eats her meals with. The staff are all lovely and really caring and the building and rooms are amazing! I can\u2019t recommend this highly enough! | [Jay Jay] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: A wonderful care home with a great team. I am never short of amazed by the care, dedication and impeccable standards they deliver in every aspect of the service. The care is outstanding, hospitality and kitchen services are incredible and the wellbeing team deliver meaningful and person centred activities each and every day. | [Nadia Guetat] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: The care home is beautiful and offers great food and activities for residents. The package for residents includes everything you would want from a care home and more. All staff were professional, friendly, caring and regularly kept me updated on my mother's situation which I am grateful for. Thank you all. | [Laura Burridge] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: This care home deserves more than 5 stars! The care and support that they offer is exceptional, every single member of the team go above and beyond to help both the resident and the family. The care doesn\u2019t just stop with the residents within the home, the team ensure to support and help all the family to adjust to having a loved member of the family move into the residential home The whole experience from the first phone call to arrange a viewing of the home and moving my father into the home (following 6 weeks in hospital), through to today (approx 4 months later) with my father leaving to live back at home with my mother, has been with friendly compassion, and complete professionalism. Without the care and support of the team I do not believe my father would be in such good health to be able to move back home . If you are looking for care \/ nursing home for a loved one, you have come to the right place. I cannot recommend the staff, environment, and care at Signature @ Wandsworth enough. And on top of that all the residents are lovely. Thank you Signature @ Wandsworth we truly appreciate all you have done for my father (and family). | [Hattie Dron] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: My aunt has been living here for a few months now and we are very happy with it. The staff go above and beyond to make sure she is safe and happy, which is a huge comfort to me. She often mentions what lovely food they have too. Overall I'm very happy. | [Sam Keaveney] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Being placed into care is not always the easiest of decisions for any individual or family to make but after visiting this pristine care home I know longer have that worry of making such a decision. I was blown away by the care home, from its cleanliness to the extremely pleasant staff. This extraordinary establishment has brilliant facilities to cater and care for loved ones who are in such need. | [Sally Burke] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: My sister in law is staying for respite care having fractured her pelvis. She is in a very comfortable suite and is very impressed with the high quality of care and staff and is very much enjoying the food. I have visited her twice and am very happy with her care. | [Claire Harper] 1\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: I just wanted to share with anyone that plans to put your loved ones in this facility. The amount of money that you pay you should expect 5 stars . This is not the case !!!! Signatures staff is very friendly, but are over worked. They need to hire more staff to provide for all the people that stay here . The management is severely lacking !! The grounds and building look great , but the service you receive is lacking greatly . If you look under the reviews you will see that the majority of them are completed by the people who work at the facility. Great way to boost your stars , but very inaccurate. | [Natalia Negoita] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Signature at Wandsworth is a beautiful, luxurious, calm and comfortable caring environment in which to happily enjoy an active life – a place to call home. It is very different from a lot of care homes and our main priority is to provide maximum quality of life as well as quality of care. Our staff with dignity and security and pride themselves in providing the kind of care that only a family can give. | [Lissa Napolitano] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: I am so happy we found Signature Wandsworth for my Mum. It\u2019s a lovely place to live! Very caring staff and luxurious surroundings. Signature is how all care homes should be. | [Pets Behave Office] 1\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Although staff are wonderful they are overworked and to few in numbers. There is no adequate care. A resident needing help can wait far too long. A 90 + woman was left sitting in the bathroom for 30 mins. The place is lovely the food very good but the LACK OF CARE IS TERRIBLE. | [Ergo] 1\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Where do I begin? Most of the reviews here are from Signature managers, which is already a massive red flag. The home is really poorly run and nowhere near a 5 star standard on anything except the building itself, which, conveniently, is the only thing you really experience before you move in. Clever. Constant understaffing and lazy, reactive, laissez-faire management result in poor service and occasionally dangerous or otherwise unacceptable conditions. Red flags are often ignored and incidents are craftily swept under the rug unless word gets out to head office management, resident families, or authorities. Some exceedingly nice staff members around but by no virtue of the company but rather chance. Living here you will notice how the great staff members don\u2019t stick around because they are not only underpaid but undervalued and overworked, and they know they deserve better. Management promise you the world but then they ignore you and make you look like the unreasonable one who always complains when you point out the poor standards in the home, even though you pay a fortune to live there. Overall, I would stay away unless all you care about is a pretty new building. There are many other care homes out there that may not look as pretty but where the service is much better and where the company operating it does not have a toxic management culture. | [Emma Wilson] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: My mother was diagnosed with cancer back in March and sadly passed away this May. The aim was for her to move into the home once she\u2019d left hospital…sadly she never made it but I wanted to leave a review about the home and my experience to date. Nothing was too much trouble for Will and his team. Right from the outset they were patient and accommodating when my mother\u2019s situation was unclear as to when she would move in. Nothing was too small for them and in this current climate I am amazed how accommodating they were and what lengths they would go to to make sure my mother would be comfortable when she moved. The home itself is really quite something and I\u2019m sad my mother didn\u2019t get to experience it as I know she\u2019d have loved it. | [Jamez Ali] 2\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Took someone to visit a resident and as it is located between what can be described as a motorway intersection! There is a small entrance where you can drive in to drop\/ pick up. If you overshoot the entrance you have to go all the way around as it\u2019s one way. Had to ask a member of reception staff to where to park! One would expect there to be parking facilities on site for visitors! She Pointed to the side road but didn\u2019t know the name of it! The road is Woodwell street where you can park on the left side bays if available for one hour maximum! The place does have its own underground car park! Maybe they should have considered people are gonna visit residents and may require parking! | [Emily Thornton] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Signature Wandsworth has a wonderful homely feel, as well as offering consistent 5 star luxury services. It\u2019s diverse in what it offers and always has a bright, friendly atmosphere! | [Lucy Williams] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Signature Wandsworth has a lovely home from home feel, with wonderful staff who give excellent care and make the residents feel extra special. Very close to Wandsworth Common for lovely walks. | [Andrew Faulks] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Such a lovely site. I visit my friend regularly and the staff are very kind and accommodating, especially the receptionist Brittany | [M Hai] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Wonderful staff, very patient and kind, especially Leo. | [Tiple Andreea] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: The care home is beautiful maintained and the staff is lovely. The residents are well looked after and they love the care staff. | [Gary Ewmett] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Very pleased with the excellent level of care being offered by the team at Wandsworth Common. Homely atmosphere and the food is amazing. | [Michelle Mackay] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Excellent urban location close to Wandsworth Common and local amenities. Had the pleasure of seeing the stunning London skyline from the penthouse apartments … absolutely breathtaking! | [Dean T] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: If you're looking at care home options I would suggest coming to see Signature at Wandsworth Common. I always get the warmest of welcomes the team are fantastic and the facilities are outstanding | [Keith Moore] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Visited the home today and was blown away with the high level of standards. Signature are really taking Carehomes to a different level.. | [David Burke] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: I have visited my sister twice who is in for respite care and have been very impressed with the whole ambience, courtesy and professionalism of the home. | [Rebecca Duffy] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Beautiful building, have not ever seen such a stunning luxury care home with amazing services to offer. | [Selina Haque] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: All the career is friendly .claffy and rubaka from activity stuffs are excellent.good food and nice place.all the receptionist always there to help \ud83d\udc4c \u2026 | [Jon Molloy] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Just wonderful. Great venue, caring staff, easy process. Made life so much easier!! | [Sylvain Jabar] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Very impressed with the care my mother has received. She has settled in well and feels at home. | [Reception Wandsworth] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: It is such a wornderful place! Every day is full of new and different activities for the residents and all the staff is caring and kind! | [Lisa Cox] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: The environment is fantastic, \"Luxury London Living\", which takes care to the next level. | [Ann Phillips] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Staff very professional and helpful. Beautiful home with superb amenities. | [Conor Leahy] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: State of the art home, nothing like it in the area. Brilliant staff. | [Simon Field] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Did a great job of caring for my aunt. Would recommend | [Przemys\u0142aw Maria\u0144ski] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Wonderful care home with exceptional 24 hour nursing . | [Selina Haque] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Absolutely luxurious home for elderly people","_review_data":"field_69ca61fad6d61","specialisms":"5","_specialisms":"field_6984c896ad526","specialisms_0_specialism_name":"Sensory impairments","_specialisms_0_specialism_name":"field_69873d768bae1","specialisms_1_specialism_name":"Caring for adults under 65 yrs","_specialisms_1_specialism_name":"field_69873d768bae1","specialisms_2_specialism_name":"Dementia","_specialisms_2_specialism_name":"field_69873d768bae1","specialisms_3_specialism_name":"Caring for adults over 65 yrs","_specialisms_3_specialism_name":"field_69873d768bae1","specialisms_4_specialism_name":"Physical disabilities","_specialisms_4_specialism_name":"field_69873d768bae1","cqcbc_location_id":"1-15519796566","cqcbc_provider_id":"1-3105856072","cqcbc_provider_name":"Wandsworth Common Care Home","cqcbc_brand_name":"BRAND Avery","cqcbc_local_authority":"Wandsworth","cqcbc_address_line1":"94 North Side Wandsworth Common","cqcbc_town_city":"London","cqcbc_county":"","cqcbc_region":"London","cqcbc_postcode":"SW18 2QU","cqcbc_latitude":"","cqcbc_longitude":"","cqcbc_phone":"02081037010","cqcbc_website":"https:\/\/www.averyhealthcare.co.uk\/care-homes\/greater-london\/wandsworth\/wandsworth-common\/","cqcbc_registration_status":"Registered","cqcbc_registration_date":"2023-06-01","cqcbc_dormancy":"N","cqcbc_number_of_beds":"97","cqcbc_service_type":"Nursing homes","cqcbc_specialisms":"Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment","cqcbc_regulated_activities":"Accommodation for persons who require nursing or personal care, Treatment of disease, disorder or injury","cqcbc_overall_rating":"Good","cqcbc_overall_report_date":"","cqcbc_overall_report_link_id":"","cqcbc_rating_safe":"Good","cqcbc_rating_effective":"Good","cqcbc_rating_caring":"Good","cqcbc_rating_responsive":"Good","cqcbc_rating_well_led":"Good","cqcbc_previous_overall_rating":"","cqcbc_rating_trend":"stable","cqcbc_inspection_count":"0","cqcbc_last_report_date":"2025-05-20","cqcbc_last_inspection_date":"2025-05-20","cqcbc_latest_report_link_id":"","cqcbc_fetched_at":"2026-05-07 00:19:00","cqcbc_family_score":"72","cqcbc_score_staff_warmth":"72","cqcbc_score_compassion_dignity":"72","cqcbc_score_resident_happiness":"68","cqcbc_score_cleanliness":"70","cqcbc_score_management_leadership":"72","cqcbc_score_activities_engagement":"65","cqcbc_score_food_quality":"63","cqcbc_score_healthcare":"70","cqcbc_score_explanation":"Wandsworth Common Care Home was rated Good across all five inspection domains in May 2025, which is a solid and consistent result. The score reflects that positive findings are confirmed but the published report contains limited specific detail, direct observations, or testimony to push individual themes higher.","cqcbc_checklist_verified":"[{\"title\":\"Overall rating confirmed Good\",\"detail\":\"The home was assessed in May 2025 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a consistent, stable result with no domain rated below Good.\",\"source\":\"Official inspection findings\"}]","cqcbc_checklist_mentioned":"[{\"title\":\"Dementia care provided\",\"detail\":\"The home is registered to provide dementia care as a named specialism, alongside care for physical disabilities and sensory impairments. The inspection confirmed registration but the published summary does not detail the specific dementia care approach observed.\",\"source\":\"Official inspection findings\"},{\"title\":\"Nursing care available\",\"detail\":\"The home is registered to provide nursing care, meaning registered nurses are on site. This is relevant if your parent has complex health needs, though the inspection summary does not detail nurse-to-resident ratios.\",\"source\":\"Official inspection findings\"},{\"title\":\"Visible nominated individual\",\"detail\":\"A named nominated individual, Mrs Natasha Southall, is listed for Willowbrook Healthcare Limited. This suggests an identifiable person with legal accountability for the service, though the inspection does not describe her visibility or involvement in day-to-day leadership.\",\"source\":\"Official inspection findings\"}]","cqcbc_checklist_not_assessed":"[{\"title\":\"Staff described as warm and welcoming\",\"detail\":\"Not covered in the published inspection summary. Ask to speak with a family member of someone already living at the home, or arrange a visit to observe staff interactions yourself.\",\"source\":\"Ask the home directly\"},{\"title\":\"Staff respond to distress appropriately\",\"detail\":\"Not covered in the published findings. On a visit, notice how staff respond when someone appears unsettled or confused.\",\"source\":\"Ask the home directly\"},{\"title\":\"Residents not rushed\",\"detail\":\"Not covered in the published findings. Observe mealtimes and morning care routines on a visit to see whether the pace feels unhurried.\",\"source\":\"Ask the home directly\"},{\"title\":\"Good food quality with choice\",\"detail\":\"Not covered in the published inspection summary. Ask to see the current week's menu and, if possible, stay for a meal or a mealtime observation.\",\"source\":\"Ask the home directly\"},{\"title\":\"Clean, hygienic premises\",\"detail\":\"Not specifically described in the published summary. Walk through the home on a visit and note odours, floor cleanliness, and communal bathroom conditions.\",\"source\":\"Ask the home directly\"},{\"title\":\"Varied activity programme\",\"detail\":\"Not covered in the published findings. Ask to see last month's actual activity records, not just the planned schedule, to check how often activities ran.\",\"source\":\"Ask the home directly\"},{\"title\":\"Visible, approachable management\",\"detail\":\"Not described in the published summary. Ask how often the registered manager is on the floor rather than in the office, and whether staff feel comfortable raising concerns.\",\"source\":\"Ask the home directly\"},{\"title\":\"Privacy and dignity respected\",\"detail\":\"Not specifically evidenced in the published findings. On a visit, notice whether staff knock before entering rooms and address people by their preferred names.\",\"source\":\"Ask the home directly\"},{\"title\":\"Dementia-friendly environment\",\"detail\":\"Not described in detail. Ask whether bedrooms have personalised door markers, whether signage uses pictures as well as words, and whether the layout allows safe independent movement.\",\"source\":\"Ask the home directly\"},{\"title\":\"Families welcomed\",\"detail\":\"Not covered in the published findings. Ask about visiting arrangements, whether families can join mealtimes, and how the home communicates routine updates.\",\"source\":\"Ask the home directly\"},{\"title\":\"Care plans reflect individual preferences\",\"detail\":\"Not evidenced in the published summary. Ask whether you would be involved in writing and reviewing the care plan, and how often it is formally reviewed.\",\"source\":\"Ask the home directly\"},{\"title\":\"End-of-life plans in place\",\"detail\":\"Not covered in the published findings. Ask how the home approaches advance care planning and whether they have a named link with a local palliative care team.\",\"source\":\"Ask the home directly\"},{\"title\":\"Home learns from incidents\",\"detail\":\"Not described in the published summary. Ask how many falls occurred in the past three months, what changes were made as a result, and whether families are told when an incident happens.\",\"source\":\"Ask the home directly\"},{\"title\":\"Staffing levels adequate\",\"detail\":\"Not detailed in the published findings. Ask for the actual staffing numbers on a typical weekday and weekend, broken down by shift.\",\"source\":\"Ask the home directly\"},{\"title\":\"Staff trained in dementia care\",\"detail\":\"Not described in the published summary. Ask what dementia-specific training all staff complete, how recently, and whether any staff hold specialist qualifications such as a Dementia Champion role.\",\"source\":\"Ask the home directly\"},{\"title\":\"Communication with families\",\"detail\":\"Not covered in the published findings. Ask how families are kept informed of changes to health, care, or wellbeing, and who the named contact would be.\",\"source\":\"Ask the home directly\"},{\"title\":\"Care plan review frequency\",\"detail\":\"Not evidenced in the published summary. Ask how often care plans are formally reviewed and whether families are invited to those reviews.\",\"source\":\"Ask the home directly\"},{\"title\":\"Night staffing numbers\",\"detail\":\"Not covered in the published findings. Ask specifically how many carers and nurses are on duty overnight for the 97 beds, and whether that changes at weekends.\",\"source\":\"Ask the home directly\"},{\"title\":\"Agency staff usage\",\"detail\":\"Not described in the published summary. Ask what proportion of shifts in the past month were covered by agency staff, particularly on the dementia unit.\",\"source\":\"Ask the home directly\"},{\"title\":\"Outdoor space and gardens\",\"detail\":\"Not covered in the published findings. Ask whether there is an accessible outdoor area and how often it is used with support from staff.\",\"source\":\"Ask the home directly\"},{\"title\":\"One-to-one activities for people who cannot join groups\",\"detail\":\"Not evidenced in the published summary. This is particularly important if your parent has advanced dementia. Ask how staff engage someone who cannot participate in group sessions.\",\"source\":\"Ask the home directly\"}]","cqcbc_verdict":"Wandsworth Common Care Home, at 94 North Side Wandsworth Common in London, was assessed in May 2025 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. A consistent Good result across every domain is a meaningful baseline and suggests the home is meeting expected standards without significant concerns in any area. The home is a 97-bed nursing home registered to care for people with dementia, physical disabilities, and sensory impairments, including adults under 65.\n\nThe main limitation of this report is that the published inspection summary contains very limited specific detail: no direct inspector observations, no resident or family quotes, and no granular evidence on staffing ratios, night cover, activities, or food quality have been made public. This means a Good rating tells you the direction but not the texture of care. Before making a decision, arrange a visit, request a tour of the dementia unit specifically, ask to see last month's actual staffing rotas and activity records, and speak directly with a family member of someone already living at the home.","cqcbc_domain_safe":"{\"found\":\"The Safe domain was rated Good at the May 2025 inspection. The home is a 97-bed nursing home, meaning registered nurses are present, which is relevant for managing complex health and medication needs. The published summary does not include specific detail on staffing ratios, night cover, falls management, or agency staff use. No concerns were recorded in this domain.\",\"quotes\":[],\"family_meaning\":\"A Good rating for Safety is reassuring as a starting point, but our Good Practice evidence base consistently identifies night staffing as the point where safety most often slips in care homes. The published findings do not tell you how many staff are on overnight for 97 beds, or how often agency staff cover shifts on the dementia unit. Family review data shows that staff attentiveness accounts for 14% of what families mention positively, meaning the feeling that someone is always nearby matters enormously. Until you have seen the actual rota, you cannot fully assess this.\",\"evidence_base\":\"The IFF Research and Leeds Beckett University rapid evidence review (2026) found that agency staff reliance is one of the strongest predictors of inconsistency in dementia care, because unfamiliar faces can increase distress for people who rely on routine and recognition.\",\"watch_out\":\"Ask the manager to show you the actual staffing rota for the past two weeks, not a template. Count the number of permanent versus agency staff names, and ask specifically how many carers and nurses are on duty overnight for the full 97 beds.\"}","cqcbc_domain_effective":"{\"found\":\"The Effective domain was rated Good at the May 2025 inspection. The home is registered to provide nursing care alongside personal care, suggesting clinical oversight is built into the model. The published summary does not include detail on dementia training content, care plan review frequency, GP access arrangements, or how food quality and dietary needs are managed. No concerns were recorded in this domain.\",\"quotes\":[],\"family_meaning\":\"Effectiveness in a dementia care context means more than passing an inspection. It means staff recognising that your parent's needs will change, updating their care plan accordingly, and knowing how to respond when something goes wrong. Our Good Practice evidence identifies care plans as living documents that should be reviewed at least monthly for people with dementia, and should include the person's history, preferences, and what distress looks like for them specifically. The inspection does not confirm whether care plans here meet that standard. Food quality, which 20.9% of positive family reviews mention, is also not described in the published findings.\",\"evidence_base\":\"The 2026 rapid evidence review found that dementia-specific training, particularly training that covers non-verbal communication and behaviour as communication, is one of the clearest markers distinguishing good from adequate dementia care.\",\"watch_out\":\"Ask to see an example of how a care plan is structured and who is involved in reviewing it. Specifically ask: how recently was the plan for the person with the most complex dementia on the unit last updated, and was their family part of that review?\"}","cqcbc_domain_caring":"{\"found\":\"The Caring domain was rated Good at the May 2025 inspection. This is the domain most directly connected to how your parent will feel day to day. The published summary does not include inspector observations of staff interactions, quotes from people living at the home, or specific examples of dignity being upheld or independence being supported. No concerns were recorded in this domain.\",\"quotes\":[],\"family_meaning\":\"Staff warmth is the single biggest driver of family satisfaction in our review data, mentioned by name in 57.3% of positive reviews, and compassion and dignity account for a further 55.2%. A Good rating in Caring is meaningful, but without specific inspector observations or testimony it is impossible to know from this report alone whether staff move at an unhurried pace, use preferred names, or recognise when someone is distressed but cannot say so. These are things you can only assess by visiting. Our Good Practice evidence highlights that for people with advanced dementia, non-verbal communication, how a staff member approaches, touches, and speaks, matters as much as any formal care process.\",\"evidence_base\":\"The 2026 rapid evidence review found that person-led care requires staff to know the individual's history, preferences, and personality, and that this knowledge is most reliably held by permanent staff rather than those covering shifts occasionally.\",\"watch_out\":\"On a visit, sit in a communal area for at least 20 minutes and watch how staff approach people who live there. Notice whether they crouch to eye level, use the person's preferred name, and give them time to respond before moving on.\"}","cqcbc_domain_responsive":"{\"found\":\"The Responsive domain was rated Good at the May 2025 inspection. Responsiveness covers whether your parent will have a meaningful daily life at the home: activities, individual engagement, and end-of-life planning. The published summary does not include detail on the activities programme, whether one-to-one engagement is available for people who cannot join group sessions, or how the home approaches advance care planning. No concerns were recorded in this domain.\",\"quotes\":[],\"family_meaning\":\"Resident happiness is cited in 27.1% of positive family reviews, and activities and engagement in 21.4%. A Good rating in Responsive is positive, but the published findings do not confirm whether activities are genuinely tailored to individuals or whether they rely primarily on group sessions. For someone with moderate to advanced dementia, group activities are often inaccessible. Our Good Practice evidence shows that one-to-one engagement, including familiar household tasks and sensory activities, is far more effective for this group than organised group programmes alone. This is not evidenced in the published findings and is worth asking about directly.\",\"evidence_base\":\"The 2026 rapid evidence review found that Montessori-based and activity-based approaches, particularly those involving familiar everyday tasks, significantly improve wellbeing and reduce distress in people with dementia, and that these benefits are most reliably delivered through one-to-one rather than group formats.\",\"watch_out\":\"Ask to see last month's actual activity records, not just the planned schedule. Ask specifically: if your parent could not join a group session, what would a member of staff do with them one to one on an average Tuesday afternoon?\"}","cqcbc_domain_well_led":"{\"found\":\"The Well-led domain was rated Good at the May 2025 inspection. The home is operated by Willowbrook Healthcare Limited, with Mrs Natasha Southall named as the nominated individual. The published summary does not include detail on the registered manager's tenure, staff culture, how complaints are handled, or how the home uses feedback to improve. No concerns were recorded in this domain.\",\"quotes\":[],\"family_meaning\":\"Our Good Practice evidence identifies leadership stability as one of the strongest predictors of quality over time. A home where the registered manager has been in post for several years, is visible on the floor, and is known by name to staff and families tends to perform better and sustain that performance. Family reviews mention management in 23.4% of positive responses and communication with families in 11.5%. The published findings confirm a Good rating but do not tell you how long the current manager has been in post, how staff feel about raising concerns, or how the home has responded to feedback. These are important questions when assessing a 97-bed home under private ownership.\",\"evidence_base\":\"The 2026 rapid evidence review found that bottom-up empowerment, specifically whether frontline staff feel safe to raise concerns without fear of blame, is a reliable indicator of a well-led service and predicts better outcomes for people with dementia.\",\"watch_out\":\"Ask the registered manager directly how long they have been in post at this home, and ask a care worker you encounter independently: what happens when a member of staff notices something they are worried about?\"}","cqcbc_ai_generated_date":"2026-05-07 00:19:00","_dcc_cqc_beds":"97","_dcc_cqc_rating_safe":"","_dcc_cqc_rating_effective":"","_dcc_cqc_rating_caring":"","_dcc_cqc_rating_responsive":"","_dcc_cqc_rating_well_led":"","_dcc_cqc_report_date":"","_dcc_cqc_previous_rating":"","_dcc_cqc_trajectory":"","_dcc_cqc_enforcement":"none","_dcc_cqc_api_updated":"2026-06-14 21:11:19","_dcc_web_scan_blocked":"0","_dcc_web_dementia_activities":"0","_dcc_web_staff_training":"0","_dcc_web_fees_info":"1","_dcc_web_activities_programme":"0","_dcc_web_staff_profiles":"1","_dcc_web_photo_gallery":"0","_dcc_web_cqc_link":"1","_dcc_web_dementia_mention_reviews":"0","_dcc_web_scan_updated":"2026-06-14 21:11:21","_dcc_score_p1":"55","_dcc_score_p2":"50","_dcc_score_p3":"56","_dcc_score_p4":"75","_dcc_score_p5":"60","_dcc_composite_score":"57.45","_dcc_score_band":"good","_dcc_score_updated":"2026-06-14 21:11:21","_seopress_titles_title":"Wandsworth Common Care Home – Dementia, Residential, Respite & Nursing Home in Wandsworth, London","_seopress_titles_desc":"If you live near Wandsworth, London, Dementia Care Choices walks with you through every stage of Dementia. From the first signs of Dementia to finding the right care home, we help you stay informed and organised throughout,","cqcbc_safe_found":"The Safe domain was rated Good at the May 2025 inspection. The home is a 97-bed nursing home, meaning registered nurses are present, which is relevant for managing complex health and medication needs. The published summary does not include specific detail on staffing ratios, night cover, falls management, or agency staff use. No concerns were recorded in this domain.","cqcbc_safe_family_meaning":"A Good rating for Safety is reassuring as a starting point, but our Good Practice evidence base consistently identifies night staffing as the point where safety most often slips in care homes. The published findings do not tell you how many staff are on overnight for 97 beds, or how often agency staff cover shifts on the dementia unit. Family review data shows that staff attentiveness accounts for 14% of what families mention positively, meaning the feeling that someone is always nearby matters enormously. Until you have seen the actual rota, you cannot fully assess this.","cqcbc_safe_evidence_base":"The IFF Research and Leeds Beckett University rapid evidence review (2026) found that agency staff reliance is one of the strongest predictors of inconsistency in dementia care, because unfamiliar faces can increase distress for people who rely on routine and recognition.","cqcbc_safe_watch_out":"Ask the manager to show you the actual staffing rota for the past two weeks, not a template. Count the number of permanent versus agency staff names, and ask specifically how many carers and nurses are on duty overnight for the full 97 beds.","cqcbc_effective_found":"The Effective domain was rated Good at the May 2025 inspection. The home is registered to provide nursing care alongside personal care, suggesting clinical oversight is built into the model. The published summary does not include detail on dementia training content, care plan review frequency, GP access arrangements, or how food quality and dietary needs are managed. No concerns were recorded in this domain.","cqcbc_effective_family_meaning":"Effectiveness in a dementia care context means more than passing an inspection. It means staff recognising that your parent's needs will change, updating their care plan accordingly, and knowing how to respond when something goes wrong. Our Good Practice evidence identifies care plans as living documents that should be reviewed at least monthly for people with dementia, and should include the person's history, preferences, and what distress looks like for them specifically. The inspection does not confirm whether care plans here meet that standard. Food quality, which 20.9% of positive family reviews mention, is also not described in the published findings.","cqcbc_effective_evidence_base":"The 2026 rapid evidence review found that dementia-specific training, particularly training that covers non-verbal communication and behaviour as communication, is one of the clearest markers distinguishing good from adequate dementia care.","cqcbc_effective_watch_out":"Ask to see an example of how a care plan is structured and who is involved in reviewing it. Specifically ask: how recently was the plan for the person with the most complex dementia on the unit last updated, and was their family part of that review?","cqcbc_caring_found":"The Caring domain was rated Good at the May 2025 inspection. This is the domain most directly connected to how your parent will feel day to day. The published summary does not include inspector observations of staff interactions, quotes from people living at the home, or specific examples of dignity being upheld or independence being supported. No concerns were recorded in this domain.","cqcbc_caring_family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, mentioned by name in 57.3% of positive reviews, and compassion and dignity account for a further 55.2%. A Good rating in Caring is meaningful, but without specific inspector observations or testimony it is impossible to know from this report alone whether staff move at an unhurried pace, use preferred names, or recognise when someone is distressed but cannot say so. These are things you can only assess by visiting. Our Good Practice evidence highlights that for people with advanced dementia, non-verbal communication, how a staff member approaches, touches, and speaks, matters as much as any formal care process.","cqcbc_caring_evidence_base":"The 2026 rapid evidence review found that person-led care requires staff to know the individual's history, preferences, and personality, and that this knowledge is most reliably held by permanent staff rather than those covering shifts occasionally.","cqcbc_caring_watch_out":"On a visit, sit in a communal area for at least 20 minutes and watch how staff approach people who live there. Notice whether they crouch to eye level, use the person's preferred name, and give them time to respond before moving on.","cqcbc_responsive_found":"The Responsive domain was rated Good at the May 2025 inspection. Responsiveness covers whether your parent will have a meaningful daily life at the home: activities, individual engagement, and end-of-life planning. The published summary does not include detail on the activities programme, whether one-to-one engagement is available for people who cannot join group sessions, or how the home approaches advance care planning. No concerns were recorded in this domain.","cqcbc_responsive_family_meaning":"Resident happiness is cited in 27.1% of positive family reviews, and activities and engagement in 21.4%. A Good rating in Responsive is positive, but the published findings do not confirm whether activities are genuinely tailored to individuals or whether they rely primarily on group sessions. For someone with moderate to advanced dementia, group activities are often inaccessible. Our Good Practice evidence shows that one-to-one engagement, including familiar household tasks and sensory activities, is far more effective for this group than organised group programmes alone. This is not evidenced in the published findings and is worth asking about directly.","cqcbc_responsive_evidence_base":"The 2026 rapid evidence review found that Montessori-based and activity-based approaches, particularly those involving familiar everyday tasks, significantly improve wellbeing and reduce distress in people with dementia, and that these benefits are most reliably delivered through one-to-one rather than group formats.","cqcbc_responsive_watch_out":"Ask to see last month's actual activity records, not just the planned schedule. Ask specifically: if your parent could not join a group session, what would a member of staff do with them one to one on an average Tuesday afternoon?","cqcbc_well_led_found":"The Well-led domain was rated Good at the May 2025 inspection. The home is operated by Willowbrook Healthcare Limited, with Mrs Natasha Southall named as the nominated individual. The published summary does not include detail on the registered manager's tenure, staff culture, how complaints are handled, or how the home uses feedback to improve. No concerns were recorded in this domain.","cqcbc_well_led_family_meaning":"Our Good Practice evidence identifies leadership stability as one of the strongest predictors of quality over time. A home where the registered manager has been in post for several years, is visible on the floor, and is known by name to staff and families tends to perform better and sustain that performance. Family reviews mention management in 23.4% of positive responses and communication with families in 11.5%. The published findings confirm a Good rating but do not tell you how long the current manager has been in post, how staff feel about raising concerns, or how the home has responded to feedback. These are important questions when assessing a 97-bed home under private ownership.","cqcbc_well_led_evidence_base":"The 2026 rapid evidence review found that bottom-up empowerment, specifically whether frontline staff feel safe to raise concerns without fear of blame, is a reliable indicator of a well-led service and predicts better outcomes for people with dementia.","cqcbc_well_led_watch_out":"Ask the registered manager directly how long they have been in post at this home, and ask a care worker you encounter independently: what happens when a member of staff notices something they are worried about?","pp_cqc_url":"https:\/\/www.cqc.org.uk\/location\/1-15519796566","_edit_lock":"1778113038:1"}

The home supports people with a range of needs including dementia, physical disabilities, and sensory impairments. It welcomes both adults under 65 and older people, and has experience in short-stay rehabilitation after a hospital discharge.

Management & ethos

Several families have raised concerns about staffing levels here, with agency workers often filling gaps when permanent staff numbers fall short. Some relatives report waiting longer than they'd like for assistance, while others have found management responses to their concerns disappointing.

The home & environment

DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.