Dementia Care Home

St Anne's Care Home

1-4 Rockcliffe, Whitley Bay, Tyne and Wear, NE26 2BG

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2023-01-05

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2023-01-05

  • Is this home safe?

    Good
    The Safe domain was rated Good at the December 2022 inspection. This indicates inspectors were satisfied with how the home manages risks, medicines, and staffing at the time of the visit. No specific detail about falls management, medication administration, infection control practices, or night staffing ratios is published in the available summary. The home is registered to care for adults with dementia, a group with particular safety needs around falls and behaviour that can be distressing.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the December 2022 inspection. This domain covers training, care planning, nutrition, hydration, and healthcare access. No specific detail about dementia training content, care plan review schedules, GP visiting arrangements, or mealtime practice is published in the available summary. The home specialises in dementia care, which requires staff to go beyond basic care training to understand communication approaches, responsive behaviour, and cognitive change.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the December 2022 inspection. This is the domain that most directly reflects staff warmth, dignity, and respect in day-to-day interactions. No direct observations, no resident quotes, and no family quotes are published in the available summary. A Good rating in this domain typically requires inspectors to observe staff using preferred names, knocking before entering rooms, and moving without hurry.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the December 2022 inspection. This covers how well the home responds to individual needs, including activities, personalised engagement, and complaints handling. No specific detail about the activities programme, one-to-one engagement, or how the home supports residents who cannot join group activities is published in the available summary. The home cares for people with dementia, a group for whom tailored, individual engagement is particularly important as the condition progresses.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the December 2022 inspection. A named registered manager and a named nominated individual are recorded, which indicates a clear accountability structure. No detail is published about manager tenure, staff culture, how the home handles complaints, or how it uses audits and incident learning to improve care. A stable Good rating across multiple inspections suggests the leadership has maintained acceptable standards over time.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team specialises in caring for adults over 65, with particular experience in dementia care. This focused approach means staff understand the specific needs that come with later life and memory conditions. For those living with dementia, St Annes provides specialised support in a setting designed to feel reassuring and familiar. The team works to create an environment where residents with memory conditions can maintain their sense of comfort and dignity. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

St Annes Care Home received a Good rating across all five domains at its December 2022 inspection, which is a solid foundation. However, the published report contains very limited specific detail, so scores reflect the positive overall rating rather than rich, verified evidence.

Homes in North East typically score 68–82.
DCC Recommendation

Worth a visit

St Annes Care Home, on Rockcliffe in Whitley Bay, was rated Good across all five inspection domains at its last inspection in December 2022. The home provides residential care for up to 40 adults over 65, including people living with dementia, and has maintained a stable Good rating across multiple inspections. A named registered manager and nominated individual are recorded, indicating a clear leadership structure. The main limitation of this report is that very little specific detail was published. Inspectors did not record direct observations, resident or family quotes, or specific examples of care practice in the summary available here. This means the Good rating is real but not yet explained in a way that would let you picture your parent's daily life. On a visit, ask the manager to walk you through a typical day for a resident with dementia, show you the actual staffing rota including nights, explain how they handle agency cover, and describe what one-to-one engagement looks like for someone who cannot join a group activity.

The three questions to ask when you visit

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In Their Own Words

How St Anne's Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What St Anne's Care Home says about itself

Specialist dementia care in a comfortable Whitley Bay setting

Dedicated residential home Support in Whitley Bay

When someone you love needs dementia care, finding the right environment matters deeply. St Annes Care Home in Whitley Bay provides residential care for people over 65, with particular expertise in supporting those living with dementia. The care home offers a relaxing atmosphere where residents can feel settled and comfortable.

Care & specialisms

Who they care for

    The team specialises in caring for adults over 65, with particular experience in dementia care. This focused approach means staff understand the specific needs that come with later life and memory conditions.

    How they describe their dementia care

    For those living with dementia, St Annes provides specialised support in a setting designed to feel reassuring and familiar. The team works to create an environment where residents with memory conditions can maintain their sense of comfort and dignity.

    “If you're considering care options for someone dear to you, visiting St Annes could help you get a feel for whether it's the right place for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Steps to take to Find a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Mean?

    Best UK Website for Comparing Dementia Care Homes

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

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    Card Game

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    Memory Box

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    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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