The Haven
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds29
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2022-08-27
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth52
- Compassion & dignity52
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare50
- Management & leadership55
- Resident happiness52
What inspectors found
Inspected 2022-08-27
Is this home safe?
Is the care effective?
The home received a Good rating for Effective at the August 2022 inspection, covering care planning, training, healthcare access and nutrition. The home lists dementia as a registered specialism. No specific detail is available in the published summary about dementia training content or frequency, GP access arrangements, how often care plans are reviewed, or whether families are included in those reviews. Food quality, dietary provision and mealtime experience are not described.Is this home caring?
The home was rated Good for Caring at the August 2022 inspection. This domain covers how staff treat your parent — warmth, dignity, respect, privacy and independence. No inspector observations of staff interactions, no direct quotes from residents or relatives, and no specific examples of dignified or compassionate care are recorded in the published summary. The rating alone indicates no concerns were found, but the evidence behind it is not available to families in this report.Is the home responsive?
The home received a Good rating for Responsive at the August 2022 inspection, which covers activities, individual engagement, and how well the home adapts to your parent's changing needs. The home's dementia specialism registration indicates it is expected to provide tailored support. No specific information about the activity programme, one-to-one engagement, how activities are adapted for people with advanced dementia, or how individual preferences are recorded and acted upon is available in the published summary.Is the home well-led?
The home was rated Good for Well-Led at the August 2022 inspection. Miss Rebecca Ann Ward is the registered manager, and Mr Bhagat Singh Bhandal is the nominated individual for the Bhandal Care Group (1ST Care UK) Ltd. No detail about management visibility, how long the registered manager has been in post, staff culture, how feedback is gathered, or how the service handles concerns and complaints is provided in the published summary.
Source: CQC inspection report →
What the evidence base says
The home specialises in dementia care and supports adults over 65. Staff here understand the specific needs that come with memory conditions, providing the structured support that helps residents maintain their routines. The team works with families to understand each person's history and preferences, building care around familiar patterns. This approach helps residents feel more settled as they adjust to their new surroundings. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Haven Care Home holds a Good rating across all five domains, which is a positive baseline — but the inspection report published August 2022 contains very limited specific detail, meaning families should treat this as a starting point for questions rather than a comprehensive picture.
Homes in East Midlands typically score 68–82.Worth a visit
The Haven Care Home on Lincoln Road was inspected in August 2022 and received a Good rating across all five domains — Safe, Effective, Caring, Responsive and Well-Led. The home specialises in dementia care and care for adults over 65, operates 29 beds, and has a named registered manager in post. A subsequent review in July 2023 found no evidence requiring a reassessment of that rating, meaning the Good rating remains current. This is a reassuring baseline: a consistent Good across every domain, with no history of Requires Improvement on record in the available inspection data. However, the published inspection summary provides almost no specific detail — no direct quotes from your mum or dad, no inspector observations of daily life, no specifics on staffing numbers, food, activities, night cover or dementia training. A Good rating tells you the inspectors did not find serious problems; it does not tell you what life actually feels like day to day. Before choosing this home, visit at different times of day, ask specifically how many permanent staff are on the dementia unit after 8pm, request sight of the activity programme and ask when care plans were last reviewed with family involvement. The inspection is now over two years old, which adds further reason to verify the current position in person.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Haven measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Haven describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Thoughtful dementia care in a quiet Lincoln setting
Residential home in Lincoln: True Peace of Mind
When families face dementia care decisions, finding genuine kindness matters most. The Haven Care Home in Lincoln provides specialist support for people over 65 living with dementia, offering the patient, considerate care that helps residents feel secure. Located in the East Midlands, this home focuses on creating a calm environment where older adults receive the attention they need.
Who they care for
The home specialises in dementia care and supports adults over 65. Staff here understand the specific needs that come with memory conditions, providing the structured support that helps residents maintain their routines.
The team works with families to understand each person's history and preferences, building care around familiar patterns. This approach helps residents feel more settled as they adjust to their new surroundings.
“Visiting The Haven could help you understand if their approach feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Haven Care Home holds a Good rating across all five domains, which is a positive baseline — but the inspection report published August 2022 contains very limited specific detail, meaning families should treat this as a starting point for questions rather than a comprehensive picture.
Homes in East Midlands typically score 68–82.Worth a visit
The Haven Care Home on Lincoln Road was inspected in August 2022 and received a Good rating across all five domains — Safe, Effective, Caring, Responsive and Well-Led. The home specialises in dementia care and care for adults over 65, operates 29 beds, and has a named registered manager in post. A subsequent review in July 2023 found no evidence requiring a reassessment of that rating, meaning the Good rating remains current. This is a reassuring baseline: a consistent Good across every domain, with no history of Requires Improvement on record in the available inspection data. However, the published inspection summary provides almost no specific detail — no direct quotes from your mum or dad, no inspector observations of daily life, no specifics on staffing numbers, food, activities, night cover or dementia training. A Good rating tells you the inspectors did not find serious problems; it does not tell you what life actually feels like day to day. Before choosing this home, visit at different times of day, ask specifically how many permanent staff are on the dementia unit after 8pm, request sight of the activity programme and ask when care plans were last reviewed with family involvement. The inspection is now over two years old, which adds further reason to verify the current position in person.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Haven measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Haven describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Thoughtful dementia care in a quiet Lincoln setting
Residential home in Lincoln: True Peace of Mind
When families face dementia care decisions, finding genuine kindness matters most. The Haven Care Home in Lincoln provides specialist support for people over 65 living with dementia, offering the patient, considerate care that helps residents feel secure. Located in the East Midlands, this home focuses on creating a calm environment where older adults receive the attention they need.
Who they care for
The home specialises in dementia care and supports adults over 65. Staff here understand the specific needs that come with memory conditions, providing the structured support that helps residents maintain their routines.
The team works with families to understand each person's history and preferences, building care around familiar patterns. This approach helps residents feel more settled as they adjust to their new surroundings.
“Visiting The Haven could help you understand if their approach feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
