Dementia Care Home

Kimberley Care

40 Mickleburgh Hill, Herne Bay, Kent, CT6 6DT

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff52 / 100

Staff warmth score

“Well Looked After”52%

of reviewers answered yes

Good to know

  • Registered beds21
  • SpecialismsDementia
  • Last inspected2019-04-30

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth52
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership65
  • Resident happiness52
Section 02

What inspectors found

Inspected 2019-04-30

  • Is this home safe?

    Requires improvement
    Safety was rated Requires Improvement at the March 2019 inspection. This is the only domain where the home fell below Good. The published summary does not specify which aspect of safety prompted this rating. A July 2023 monitoring review found no evidence requiring a reassessment of the rating, but this was a desk-based review, not a new inspection. The specific concerns that led to Requires Improvement are not detailed in the available published text.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the March 2019 inspection. This domain typically covers care planning, staff training, healthcare access, and nutritional support. The published text does not provide specific observations, quotes, or examples to explain what drove this rating. The home specialises in dementia care, which means staff training and care plan quality are particularly important, but neither is described in the available published findings.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the March 2019 inspection. This domain covers staff warmth, dignity, respect, and independence. No inspector observations, resident quotes, or family testimonials from the inspection are included in the published summary. It is not possible from the available text to describe specific practices that earned this rating.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the March 2019 inspection. This domain covers activities, individual engagement, responsiveness to changing needs, and end-of-life care. The published text provides no specific examples of activity programmes, individualised engagement, or complaint handling. The home's specialism in dementia care suggests activities should be tailored to people living with cognitive impairment, but there is no published detail on how this is achieved.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the March 2019 inspection. A named registered manager (Mrs Helen Jane Bridgewater) and a nominated individual (Mr Kevin Post) are recorded, giving a clear accountability structure. The published text does not describe specific governance practices, staff culture, or how the home responds to concerns and complaints. It is not clear from the available information how long the current manager has been in post.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Kimberley focuses specifically on dementia care, understanding the unique challenges families face when memory loss affects someone they love. With dementia as their specialism, the home provides tailored support for residents at different stages of their journey. The carers work to maintain dignity and connection, even as abilities change. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

The overall Good rating is encouraging, but the Requires Improvement in Safety pulls the family score down, and the inspection report contains very little specific detail across any theme. Most scores sit in the 50-55 range, reflecting findings that are present but unverifiable from the published text alone.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Kimberley Residential Home in Herne Bay was rated Good overall at its inspection in March 2019, with Good ratings across the Effective, Caring, Responsive, and Well-led domains. It is a small home of 21 beds specialising in dementia care, which means your parent would be in a setting where the team should have focused experience. The named manager and nominated individual give a clear leadership structure, and the broadly positive ratings suggest the home was meeting acceptable standards at the time of inspection. The important caveat is that the published inspection report contains almost no specific detail: no staff observations, no resident or family quotes, and no concrete examples of how dementia care is delivered day to day. The Safe domain was rated Requires Improvement, and without the full published report it is impossible to know exactly what this covered. The last inspection was in March 2019, now over five years ago, so conditions may have changed in either direction. Before making a decision, ask the manager directly what caused the Requires Improvement in Safety and what has been done since, request to see current staffing rotas including night shifts, and visit at a mealtime or during an activity session to form your own view.

The three questions to ask when you visit

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In Their Own Words

How Kimberley Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Kimberley Care says about itself

Welcoming dementia care in coastal Herne Bay

Compassionate Care in Herne Bay at Kimberley Residential Home

When dementia changes everything, finding the right care feels overwhelming. Kimberley Residential Home in Herne Bay offers specialist dementia support in a clean, comfortable environment. Families visiting have found the carers approachable and pleasant, making those first conversations a bit easier.

Care & specialisms

Who they care for

    The team at Kimberley focuses specifically on dementia care, understanding the unique challenges families face when memory loss affects someone they love.

    How they describe their dementia care

    With dementia as their specialism, the home provides tailored support for residents at different stages of their journey. The carers work to maintain dignity and connection, even as abilities change.

    “If you're considering Kimberley for someone close to you, arranging a visit could help you get a feel for whether it's the right fit.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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