Headingley Hall
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds50
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2020-02-08
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The care home maintains a clean, pleasant environment that visitors have compared to a hotel setting. Staff members are consistently described as friendly and approachable when families visit.
The eight family priority themes
- Staff warmth88
- Compassion & dignity90
- Cleanliness72
- Activities & engagement85
- Food quality65
- Healthcare70
- Management & leadership88
- Resident happiness82
What inspectors found
Inspected 2020-02-08
Is this home safe?
Is the care effective?
Effective was rated Good at the November 2019 inspection. For a home specialising in dementia care, this domain covers staff training in dementia, how well care plans capture individual needs, access to GPs and other health professionals, and nutrition and hydration. A Good rating indicates these were assessed as satisfactory. The available inspection text does not break down the specific detail of training programmes, care plan content, or healthcare access arrangements.Is this home caring?
Caring was rated Outstanding at the November 2019 inspection. This is the highest possible rating and requires inspectors to observe consistent, specific evidence of warmth, dignity, and respect in staff interactions, not just a statement of intent. The caring domain directly assesses whether staff use preferred names, give people time, protect privacy during personal care, and respond to emotional needs as well as physical ones. Outstanding in this domain is awarded to fewer than one in ten care homes nationally.Is the home responsive?
Responsive was rated Outstanding at the November 2019 inspection. This domain assesses whether care is genuinely tailored to each person, whether activities are meaningful and available to people with different levels of ability, and whether end-of-life wishes are recorded and respected. Outstanding requires inspectors to find specific, individualised approaches rather than a standard group programme applied to everyone. The home specialises in dementia care, so this rating would have included assessment of how the home supports people whose ability to communicate their preferences may be changing.Is the home well-led?
Well-led was rated Outstanding at the November 2019 inspection. This domain assesses whether leadership is visible and consistent, whether staff feel supported and able to speak up, whether the home learns from incidents and complaints, and whether governance systems are genuinely used rather than existing on paper. Outstanding in this domain requires inspectors to find embedded cultural quality, not just a compliant manager. The registered manager at the time of the inspection was named, and a nominated individual was also recorded, indicating clear accountability structure.
Source: CQC inspection report →
What the evidence base says
The home provides care for adults over 65, including those living with dementia. While the home accepts residents with dementia, some families have raised concerns about whether the environment suits those who retain awareness and communication abilities. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Headingley Hall Care Home scored well above average, driven by Outstanding ratings in caring, responsiveness, and leadership. Scores for food and cleanliness are more cautious because the published inspection text does not include specific detail on those areas.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
The care home maintains a clean, pleasant environment that visitors have compared to a hotel setting. Staff members are consistently described as friendly and approachable when families visit.
What inspectors have recorded
How it sits against good practice
Given the mixed experiences reported, visiting in person and asking detailed questions about care protocols will help you make the right decision.
Worth a visit
Headingley Hall Care Home on Shire Oak Road in Leeds holds an Outstanding overall rating following an inspection carried out in November 2019. Inspectors awarded Outstanding in three of the five domains: caring, responsive, and well-led. Safe and effective were both rated Good. This is the highest rating available and represents a step up from the home's previous Good rating, which tells you the home has been improving rather than standing still. The main uncertainty here is the age of the inspection. The findings are from late 2019 and, although a monitoring review in July 2023 found no reason to change the rating, a great deal can change in five years, including staffing, management continuity, and occupancy. On your visit, ask specifically about the current registered manager, whether the same leadership team is still in place, and what the home looks like on a weekday afternoon when activities and staffing levels reflect the everyday reality rather than a best-day impression.
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In Their Own Words
How Headingley Hall describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Clean, well-maintained building with mixed care experiences in Leeds
Compassionate Care in Leeds at Headingley Hall Care Home
Headingley Hall Care Home in Leeds presents a polished first impression, with visitors often remarking on its clean, hotel-like appearance. While the building itself is well-maintained and staff are generally described as friendly during visits, families should know that experiences of actual care quality have varied significantly.
Who they care for
The home provides care for adults over 65, including those living with dementia.
While the home accepts residents with dementia, some families have raised concerns about whether the environment suits those who retain awareness and communication abilities.
“Given the mixed experiences reported, visiting in person and asking detailed questions about care protocols will help you make the right decision.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Headingley Hall Care Home scored well above average, driven by Outstanding ratings in caring, responsiveness, and leadership. Scores for food and cleanliness are more cautious because the published inspection text does not include specific detail on those areas.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
The care home maintains a clean, pleasant environment that visitors have compared to a hotel setting. Staff members are consistently described as friendly and approachable when families visit.
What inspectors have recorded
How it sits against good practice
Given the mixed experiences reported, visiting in person and asking detailed questions about care protocols will help you make the right decision.
Worth a visit
Headingley Hall Care Home on Shire Oak Road in Leeds holds an Outstanding overall rating following an inspection carried out in November 2019. Inspectors awarded Outstanding in three of the five domains: caring, responsive, and well-led. Safe and effective were both rated Good. This is the highest rating available and represents a step up from the home's previous Good rating, which tells you the home has been improving rather than standing still. The main uncertainty here is the age of the inspection. The findings are from late 2019 and, although a monitoring review in July 2023 found no reason to change the rating, a great deal can change in five years, including staffing, management continuity, and occupancy. On your visit, ask specifically about the current registered manager, whether the same leadership team is still in place, and what the home looks like on a weekday afternoon when activities and staffing levels reflect the everyday reality rather than a best-day impression.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Headingley Hall measures up against the other homes you’re considering. Free account.
In Their Own Words
How Headingley Hall describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Clean, well-maintained building with mixed care experiences in Leeds
Compassionate Care in Leeds at Headingley Hall Care Home
Headingley Hall Care Home in Leeds presents a polished first impression, with visitors often remarking on its clean, hotel-like appearance. While the building itself is well-maintained and staff are generally described as friendly during visits, families should know that experiences of actual care quality have varied significantly.
Who they care for
The home provides care for adults over 65, including those living with dementia.
While the home accepts residents with dementia, some families have raised concerns about whether the environment suits those who retain awareness and communication abilities.
The home & environment
The building stays clean and well-maintained throughout, creating a pleasant physical environment for residents.
“Given the mixed experiences reported, visiting in person and asking detailed questions about care protocols will help you make the right decision.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
