Cordelia House Care Home | Agincare
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds40
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2023-01-12
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity74
- Cleanliness65
- Activities & engagement88
- Food quality60
- Healthcare68
- Management & leadership72
- Resident happiness78
What inspectors found
Inspected 2023-01-12
Is this home safe?
Is the care effective?
The Effective domain was rated Good. This domain covers training, care plans, healthcare access, and nutrition. The published summary does not include specific observations about the content of care plans, how frequently they are reviewed, how residents access GPs or specialist support, or what dementia training staff have completed. Dementia is listed as a specialism, which creates an expectation that staff have relevant knowledge and skills beyond a basic induction.Is this home caring?
The Caring domain was rated Good. This domain covers staff warmth, dignity, respect, and support for independence. The published summary is brief and does not include specific inspector observations or resident or relative quotes that would confirm how these qualities are demonstrated in practice. The home cares for people with dementia, mental health conditions, physical disabilities, and sensory impairments, so the standard of caring interactions needs to be adapted to a wide range of communication styles and needs.Is the home responsive?
The Responsive domain was rated Outstanding, the only domain at that level and the standout finding of this inspection. An Outstanding rating means inspectors found strong, specific evidence that the home treats each person as an individual and provides activities and engagement that are genuinely tailored rather than generic. This is the most detailed positive signal in the report. The home cares for people with dementia, mental health conditions, physical disabilities, and sensory impairments, and an Outstanding Responsive rating suggests it is meeting the varied needs of this complex group.Is the home well-led?
The Well-led domain was rated Good. This covers the quality of management, governance, staff culture, and how the home responds to feedback and incidents. The published summary names the nominated individual as Mrs Raina Marina Taylor Summerson, but does not describe specific findings about manager visibility, staff morale, complaint handling, or how the home monitors and improves quality. The improvement from Requires Improvement at the previous inspection to Good overall suggests leadership has been effective in addressing past concerns.
Source: CQC inspection report →
What the evidence base says
The team here supports people with sensory impairments, mental health conditions, and physical disabilities. They care for both younger adults and those over 65, with particular experience in dementia care. For those living with dementia, Cordelia House provides consistent care that helps maintain daily routines. The team understands the importance of familiar surroundings and personal touches in supporting residents through their journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Cordelia House scores well above average for activities and engagement, where inspectors rated the home Outstanding, reflecting strong individual engagement with the people who live here. Most other areas are solidly Good, though the inspection report contains limited specific detail on food, cleanliness, and healthcare, which pulls some theme scores into the mid-range.
Homes in South East typically score 68–82.Worth a visit
Cordelia House in Fareham was rated Good overall at its inspection in November 2022, with one domain, Responsive, rated Outstanding. This represents a meaningful improvement from a previous Requires Improvement rating, which is a positive signal that concerns have been identified and acted upon. The Outstanding Responsive rating suggests inspectors found particularly strong evidence that the home treats each person as an individual and provides engagement that goes beyond routine group activities. The remaining four domains, Safe, Effective, Caring, and Well-led, were all rated Good. The main limitation of this report is that the published summary is brief and contains very little specific detail about day-to-day life. That means much of what matters most to families, food quality, night staffing, how staff respond when your parent is distressed, agency use, and how families are kept informed, is simply not described. The Outstanding activities rating is genuinely encouraging, but before making a decision, visit the home at a mealtime, ask to see last week's actual staffing rota (not a template), and ask how many permanent staff work on the dementia unit after 8pm. These are the questions the inspection report cannot answer for you.
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In Their Own Words
How Cordelia House Care Home | Agincare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Welcoming Fareham care home where people choose to stay
Compassionate Care in Fareham at Cordelia House Ltd
When someone moves into Cordelia House in Fareham, something interesting often happens — they decide they'd like to stay for good. This care home supports people with various needs, from sensory impairments to physical disabilities, creating a bright environment where residents find their feet quickly.
Who they care for
The team here supports people with sensory impairments, mental health conditions, and physical disabilities. They care for both younger adults and those over 65, with particular experience in dementia care.
For those living with dementia, Cordelia House provides consistent care that helps maintain daily routines. The team understands the importance of familiar surroundings and personal touches in supporting residents through their journey.
“If you'd like to see how Cordelia House could work for your family member, visiting might help you get a feel for the place.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Cordelia House scores well above average for activities and engagement, where inspectors rated the home Outstanding, reflecting strong individual engagement with the people who live here. Most other areas are solidly Good, though the inspection report contains limited specific detail on food, cleanliness, and healthcare, which pulls some theme scores into the mid-range.
Homes in South East typically score 68–82.Worth a visit
Cordelia House in Fareham was rated Good overall at its inspection in November 2022, with one domain, Responsive, rated Outstanding. This represents a meaningful improvement from a previous Requires Improvement rating, which is a positive signal that concerns have been identified and acted upon. The Outstanding Responsive rating suggests inspectors found particularly strong evidence that the home treats each person as an individual and provides engagement that goes beyond routine group activities. The remaining four domains, Safe, Effective, Caring, and Well-led, were all rated Good. The main limitation of this report is that the published summary is brief and contains very little specific detail about day-to-day life. That means much of what matters most to families, food quality, night staffing, how staff respond when your parent is distressed, agency use, and how families are kept informed, is simply not described. The Outstanding activities rating is genuinely encouraging, but before making a decision, visit the home at a mealtime, ask to see last week's actual staffing rota (not a template), and ask how many permanent staff work on the dementia unit after 8pm. These are the questions the inspection report cannot answer for you.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Cordelia House Care Home | Agincare measures up against the other homes you’re considering. Free account.
In Their Own Words
How Cordelia House Care Home | Agincare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Welcoming Fareham care home where people choose to stay
Compassionate Care in Fareham at Cordelia House Ltd
When someone moves into Cordelia House in Fareham, something interesting often happens — they decide they'd like to stay for good. This care home supports people with various needs, from sensory impairments to physical disabilities, creating a bright environment where residents find their feet quickly.
Who they care for
The team here supports people with sensory impairments, mental health conditions, and physical disabilities. They care for both younger adults and those over 65, with particular experience in dementia care.
For those living with dementia, Cordelia House provides consistent care that helps maintain daily routines. The team understands the importance of familiar surroundings and personal touches in supporting residents through their journey.
“If you'd like to see how Cordelia House could work for your family member, visiting might help you get a feel for the place.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
