College View Residential Home

What families say

Families talk about how secure their relatives feel here, which speaks volumes when you're worried about someone who's become more vulnerable. The home's smaller size seems to help create that sense of safety — it's described as having a properly homely feel rather than feeling institutional.

Based on 4 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth55
• Compassion & dignity55
• Cleanliness55
• Activities & engagement50
• Food quality50
• Healthcare50
• Management & leadership60
• Resident happiness55

What inspectors found

Inspected 2019-09-03 · Report published 2019-09-03 · Inspected 4 times in the last three years

• Is this home safe?

  Good

  {"found":"The inspection awarded a Good rating for safety at College View. This reflects an improvement from the home's previous Requires Improvement status, suggesting that whatever concerns existed previously have been addressed to the inspector's satisfaction. However, the published summary does not include specific observations about how safety is managed day to day u2014 there are no details about falls management, medicines handling, staffing ratios, infection control practices, or how the home responds to incidents.","quotes":[],"family_meaning":"A Good safety rating is reassuring, but for families choosing a dementia home, safety is in the details. Our analysis of over 3,600 family reviews found that staff attentiveness u2014 someone actually noticing when your mum has had a fall or is becoming distressed u2014 matters as much as formal systems. Good Practice research consistently shows that night staffing is where safety most commonly slips in small residential homes, and that over-reliance on agency staff undermines the consistency people with dementia need. Because the inspection summary doesn't give us specific information about either of these areas, you need to ask the home directly. The fact that the home improved from Requires Improvement is a positive signal, but you need to know what changed.","evidence_base":"The IFF Research and Leeds Beckett rapid evidence review found that learning from incidents u2014 not just recording them, but changing practice as a result u2014 is one of the strongest indicators of a genuinely safe care culture in dementia settings.","watch_out":"When you visit, ask: 'How many staff are on duty overnight, and are any of them permanent members of the team rather than agency staff?' Then ask to see the falls register for the last three months and ask what changed after the most recent fall."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Good

  {"found":"College View received a Good rating for effectiveness, which covers training, care planning, health monitoring, and nutritional support. As a registered dementia specialist home, this rating implies that the inspector was satisfied that staff have sufficient knowledge and that care plans are in place. However, the inspection summary provides no specific evidence u2014 no quotes about care plan quality, no description of dementia training content, and no detail about how the home works with GPs or other health professionals.","quotes":[],"family_meaning":"Effectiveness in dementia care is about much more than having a care plan on file. Our Good Practice evidence base shows that care plans should function as living documents u2014 updated after every significant change in your parent's health or behaviour, and co-written with family input. For people with dementia, regular GP access and proactive health monitoring are particularly important because your parent may not be able to tell staff they are in pain or feeling unwell. Food quality is also a meaningful indicator here u2014 not just whether food is available, but whether staff understand the swallowing difficulties, appetite changes, and sensory preferences that are common in dementia. The inspection gives us confidence that basic standards are met, but the specifics are unknown.","evidence_base":"The Good Practice evidence review found that dementia-specific training u2014 particularly in non-verbal communication and understanding behaviour as a form of expression u2014 significantly improves care outcomes, but only when training is applied in practice, not just completed on paper.","watch_out":"Ask the manager: 'When was the last time a care plan was updated for a resident, and can you walk me through what triggered the review?' This will tell you whether care plans are genuinely responsive or mostly static documents."}

  Verified by inspector

• Is this home caring?

  Good

  {"found":"The inspection awarded a Good rating for the caring domain, which covers staff warmth, dignity, respect, and how independence is supported. This is the domain that matters most to families u2014 in our review data, staff warmth and compassion together account for over 112 percentage points of weighting across 3,600 family reviews. The inspection summary, unfortunately, contains no direct quotes from residents or relatives and no inspector observations of staff interactions, so we cannot tell you what day-to-day kindness looks like at College View.","quotes":[],"family_meaning":"Warmth in dementia care is not just a nice extra u2014 it is clinically significant. Good Practice research shows that for people who can no longer communicate verbally, non-verbal interactions u2014 a calm tone of voice, unhurried physical assistance, being addressed by a preferred name u2014 directly affect wellbeing and reduce distressed behaviour. The absence of specific evidence in this report is genuinely frustrating for families trying to make this decision, because a Good rating for caring could reflect exceptional warmth observed by the inspector, or it could reflect a baseline level of respectful practice with little to distinguish it. Your visit is essential here.","evidence_base":"The IFF Research evidence review found that person-led care u2014 knowing individual preferences, history, and triggers u2014 predicts both resident wellbeing and a reduction in incidents, and that this knowledge is most reliably held by long-serving permanent staff rather than agency workers.","watch_out":"When you visit, watch how staff address your parent's peers in the corridor or communal lounge u2014 do they use the person's preferred name, make eye contact, and take time to listen? Also note whether anyone appears rushed or whether interactions feel task-focused rather than relational."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good

  {"found":"College View was rated Good for responsiveness, which covers activities, individual engagement, and how well the home adapts to each person's changing needs. For a 12-bed home specialising in dementia, responsiveness should mean meaningful daily occupation tailored to each individual u2014 not just a group activities timetable on the wall. The inspection summary gives no detail about what activities are offered, how engagement is managed for people in later-stage dementia, or how end-of-life preferences are documented and respected.","quotes":[],"family_meaning":"Our family review data shows that resident happiness u2014 whether your parent appears content, settled, and engaged u2014 is a priority for 27.1% of reviewers, and activities engagement for 21.4%. Good Practice research is clear that group activities alone are insufficient for people with dementia, particularly in later stages when joining a group may be impossible. Meaningful one-to-one engagement u2014 helping to fold laundry, looking through a photograph album, being read to u2014 can significantly improve quality of life and reduce agitation. The small size of College View could theoretically support this kind of individualised approach, but the inspection gives no evidence either way.","evidence_base":"The Leeds Beckett evidence review found that Montessori-based and everyday-task approaches u2014 incorporating familiar household activities into daily routines u2014 are among the most effective interventions for maintaining a sense of purpose and identity in people living with dementia.","watch_out":"Ask the manager: 'For a resident who can no longer join group activities, what would a typical Tuesday afternoon look like for them?' If the answer is specific and person-centred, that is a very good sign. If it is vague, press further."}

  Verified by inspector

• Is the home well-led?

  Good

  {"found":"College View received a Good rating for well-led, and the registered manager Mrs Katrina Peerbux is confirmed as in post. The trajectory from Requires Improvement to Good across all domains suggests that leadership has been effective in driving improvement. Beyond this, the inspection summary contains no detail about management culture, staff empowerment, governance systems, or how the home handles complaints and feedback.","quotes":[],"family_meaning":"Leadership quality is one of the strongest predictors of whether a care home maintains its standards over time or begins to slip. Good Practice research is consistent on this point: leadership stability and a culture where staff can speak up without fear are the foundations of sustained good care. The improvement from Requires Improvement is genuinely encouraging u2014 it is harder to improve a rating than to maintain one, and it reflects intentional effort by whoever was in charge. However, this inspection was conducted in January 2021, over four years ago, and the July 2023 monitoring review was a desk-based exercise rather than a new inspection visit. You should ask whether the same manager is still in post and what has changed since 2021.","evidence_base":"The IFF Research evidence review found that leadership continuity u2014 the same manager remaining in post over a sustained period u2014 is one of the clearest predictors of quality trajectory in small residential care homes, particularly those specialising in dementia.","watch_out":"Ask directly: 'Is Mrs Peerbux still the registered manager, and how long has she been in post?' Then ask: 'Has there been significant staff turnover in the last year?' A stable, long-serving team in a 12-bed home is one of the strongest reassurances you can get."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The home cares for adults over 65 and lists dementia care as one of its specialisms.. Gaps or open questions remain on While the home offers dementia care, families haven't shared specific details about the dementia support available. If this is important for your situation, it's worth asking about their approach when you visit. — areas worth probing directly during a visit.