Kents Hill Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds75
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2018-09-19
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe finding helpful staff who take time to understand what each resident needs during those crucial first weeks. The building itself creates a comfortable atmosphere that helps people feel more at ease.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2018-09-19
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the August 2018 inspection. The published summary provides no specific detail about care plan quality, dementia training content, GP access, or food and nutrition arrangements. The home is registered to provide nursing care, meaning qualified nurses are expected to be present. No staff training records, care plan examples, or healthcare access details appear in the published findings.Is this home caring?
The Caring domain was rated Good at the August 2018 inspection. The published summary does not include any direct observations of staff interactions, quotes from residents or relatives about how they feel treated, or descriptions of how dignity and privacy are maintained in practice. No detail is available about how preferred names are used, how staff respond to distress, or how independence is supported.Is the home responsive?
The Responsive domain was rated Good at the August 2018 inspection. The published summary contains no detail about the activity programme, individual engagement for people with advanced dementia, how care is tailored to personal preferences, or end-of-life care arrangements. No information about outdoor space, one-to-one activities, or complaint handling processes appears in the published findings.Is the home well-led?
The Well-Led domain was rated Good at the August 2018 inspection, improving from the previous rating. A registered manager, Mr Jandryle Umacob Trondillo, is recorded as being in post, and the nominated individual is recorded as Mr Alan Philip Haywood. The published summary provides no detail about management visibility, staff culture, complaint handling, or governance arrangements. The home was reviewed by the regulator in July 2023 with no change to the Good rating.
Source: CQC inspection report →
What the evidence base says
The home provides specialist care for people with sensory impairments, physical disabilities and dementia. They also support adults under 65 who need residential care. For residents living with dementia, the team works to create familiar routines and provide the right level of support as needs change. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Kents Hill Care Home improved from Requires Improvement to Good across all five inspection domains, which is a meaningful positive step. However, the published inspection report contains very limited specific detail, so the Family Score reflects the rating rather than rich observational evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families describe finding helpful staff who take time to understand what each resident needs during those crucial first weeks. The building itself creates a comfortable atmosphere that helps people feel more at ease.
What inspectors have recorded
How it sits against good practice
If you'd like to see how Kents Hill might work for your family member, arranging a visit can help you get a feel for the place.
Worth a visit
Kents Hill Care Home, on Tunbridge Grove in Milton Keynes, was rated Good across all five inspection domains at its last assessment in August 2018. Importantly, this was an improvement from a previous Requires Improvement rating, which indicates that problems identified earlier were addressed. The home provides nursing care for up to 75 people, including those living with dementia, physical disabilities, and sensory impairment, and a registered manager was in post at the time of the inspection. The main limitation here is the age and brevity of the published inspection information. The report summary contains very little specific observational detail: no quotes from residents or relatives, no descriptions of staff interactions, and no commentary on activities, food, or the physical environment. The home was reviewed by the regulator in July 2023 with no change to its rating, but that review was based on data rather than a new visit. Before making a decision, visit in person, ideally at a mealtime, ask to see the current staffing rota, and speak directly with the manager about dementia training, night staffing levels, and how the home keeps families informed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Kents Hill Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for complex needs in Milton Keynes
Compassionate Care in Milton Keynes at Kents Hill Care Home
When someone you love needs extra support with dementia, physical disabilities or sensory challenges, finding the right place matters. Kents Hill Care Home in Milton Keynes specialises in caring for people with complex needs, including younger adults who need residential support. The team here focuses on helping each person settle into their new surroundings at their own pace.
Who they care for
The home provides specialist care for people with sensory impairments, physical disabilities and dementia. They also support adults under 65 who need residential care.
For residents living with dementia, the team works to create familiar routines and provide the right level of support as needs change.
“If you'd like to see how Kents Hill might work for your family member, arranging a visit can help you get a feel for the place.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Kents Hill Care Home improved from Requires Improvement to Good across all five inspection domains, which is a meaningful positive step. However, the published inspection report contains very limited specific detail, so the Family Score reflects the rating rather than rich observational evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families describe finding helpful staff who take time to understand what each resident needs during those crucial first weeks. The building itself creates a comfortable atmosphere that helps people feel more at ease.
What inspectors have recorded
How it sits against good practice
If you'd like to see how Kents Hill might work for your family member, arranging a visit can help you get a feel for the place.
Worth a visit
Kents Hill Care Home, on Tunbridge Grove in Milton Keynes, was rated Good across all five inspection domains at its last assessment in August 2018. Importantly, this was an improvement from a previous Requires Improvement rating, which indicates that problems identified earlier were addressed. The home provides nursing care for up to 75 people, including those living with dementia, physical disabilities, and sensory impairment, and a registered manager was in post at the time of the inspection. The main limitation here is the age and brevity of the published inspection information. The report summary contains very little specific observational detail: no quotes from residents or relatives, no descriptions of staff interactions, and no commentary on activities, food, or the physical environment. The home was reviewed by the regulator in July 2023 with no change to its rating, but that review was based on data rather than a new visit. Before making a decision, visit in person, ideally at a mealtime, ask to see the current staffing rota, and speak directly with the manager about dementia training, night staffing levels, and how the home keeps families informed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Kents Hill Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Kents Hill Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for complex needs in Milton Keynes
Compassionate Care in Milton Keynes at Kents Hill Care Home
When someone you love needs extra support with dementia, physical disabilities or sensory challenges, finding the right place matters. Kents Hill Care Home in Milton Keynes specialises in caring for people with complex needs, including younger adults who need residential support. The team here focuses on helping each person settle into their new surroundings at their own pace.
Who they care for
The home provides specialist care for people with sensory impairments, physical disabilities and dementia. They also support adults under 65 who need residential care.
For residents living with dementia, the team works to create familiar routines and provide the right level of support as needs change.
“If you'd like to see how Kents Hill might work for your family member, arranging a visit can help you get a feel for the place.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
