Home Park Nursing Home

What families say

Visitors talk about finding the staff lovely and approachable, with those same familiar faces there year after year. When you're trusting a care home with someone you love, knowing there's that consistency and those established relationships really matters.

Based on 6 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity72
• Cleanliness70
• Activities & engagement60
• Food quality60
• Healthcare70
• Management & leadership74
• Resident happiness68

What inspectors found

Inspected 2023-05-13 · Report published 2023-05-13 · Inspected 4 times in the last three years

• Is this home safe?

  Good

  {"found":"Safe was rated Good at the January 2023 inspection, an improvement from the previous Requires Improvement rating. This means inspectors were satisfied that risks were being managed, medicines were handled appropriately, and staffing was adequate for the number of residents. The published summary does not record specific numbers for night staffing or detail about agency staff usage. Infection control and cleanliness are covered within this domain but no specific observations are available in the published text.","quotes":[],"family_meaning":"An improvement from Requires Improvement to Good in Safe is meaningful. It means inspectors looked specifically at the areas that were previously a concern and found them to have been addressed. However, our Good Practice evidence base highlights that safety most often slips at night, when staffing ratios are lowest and familiar faces matter most to people with dementia. The published text does not give you the night staffing numbers for a 35-bed home, and that is a gap worth filling before you decide. Consistent, permanent staff are especially important for people with dementia, who can become distressed around unfamiliar faces.","evidence_base":"The IFF Research and Leeds Beckett rapid evidence review (2026) identifies night staffing ratios and agency staff reliance as two of the strongest predictors of safety incidents in dementia care settings. A Good rating in Safe is a positive signal, but the detail behind the rating matters.","watch_out":"Ask the manager to show you the actual staffing rota for a recent week, not a template schedule. Count how many shifts were covered by permanent staff versus agency staff, and specifically check what the overnight staffing looks like for the dementia unit."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Good

  {"found":"Effective was rated Good at the January 2023 inspection. For a specialist dementia nursing home, this domain covers the quality and currency of care plans, dementia-specific training for staff, access to GP and specialist health services, nutritional support, and the involvement of families in care decisions. The published summary does not provide specific detail on any of these areas. The improvement from Requires Improvement in the previous inspection suggests that training or care planning processes that were previously found wanting have been strengthened.","quotes":[],"family_meaning":"Care plans are the document that tells every member of staff who your parent is, what they prefer, and how to support them well. Our Good Practice evidence base consistently finds that care plans in dementia settings work best when they are treated as living documents, updated after any significant change in health or behaviour, and co-written with families. A Good rating in Effective tells you the inspector was satisfied, but it does not tell you how recently your parent's plan would be reviewed or whether you would be invited to contribute. Food quality and nutrition also sit within this domain, and the inspection gives no detail about mealtimes or dietary support.","evidence_base":"The 2026 rapid evidence review found that dementia-specific training content (not just completion rates) and the frequency of care plan reviews with family involvement are among the strongest markers of effective care in specialist dementia settings.","watch_out":"Ask the manager how often care plans are formally reviewed and what triggers an unplanned review. Then ask whether you, as your parent's family member, would be invited to those reviews and in what format."}

  Verified by inspector

• Is this home caring?

  Good

  {"found":"Caring was rated Good at the January 2023 inspection. This domain covers whether staff treat residents with warmth, dignity, and respect; whether residents' privacy is maintained; and whether people are supported to retain their independence where possible. No specific inspector observations, resident quotes, or family comments are available in the published summary. The Good rating indicates inspectors were satisfied with what they observed, but the detail of those observations is not published.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, mentioned by name in 57.3% of positive reviews, and compassion and dignity follow closely at 55.2%. These are not abstract qualities. They show up in small, observable things: whether a staff member uses your parent's preferred name, whether they knock before entering a room, and whether they move at your parent's pace rather than their own. A Good rating in Caring is encouraging, but you cannot verify these things from a published summary. You need to see them for yourself on a visit, ideally at a time that is not pre-arranged.","evidence_base":"The 2026 Good Practice evidence review found that non-verbal communication, including tone, pace, and physical proximity, is as important as verbal interaction for people with advanced dementia. Staff who are trained to read and respond to non-verbal cues produce measurably better outcomes in calm and settled behaviour.","watch_out":"On your visit, watch how staff greet your parent or any resident they pass in a corridor. Do they make eye contact, use the person's name, and slow down? Or do they walk past without acknowledgement? This is one of the most reliable observable indicators of a genuinely caring culture."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good

  {"found":"Responsive was rated Good at the January 2023 inspection. This domain covers whether the home tailors its care and activities to individual needs, how it responds to complaints, and how it supports residents at the end of life. For a specialist dementia nursing home, it also covers whether activities are meaningful and accessible to people at different stages of dementia. No specific detail about the activity programme, individual engagement, or end-of-life planning is available in the published text.","quotes":[],"family_meaning":"Activities and engagement account for 21.4% of positive family reviews, and resident happiness is mentioned in 27.1%. For people with dementia, the evidence is clear that group activities alone are not enough. People who can no longer follow group sessions need one-to-one engagement, whether that is a simple conversation, a familiar household task, or a sensory activity tailored to their history. The published inspection tells you the home met the standard, but not how it meets it in practice for someone with advanced dementia. End-of-life planning also sits within this domain, and it is worth asking how and when those conversations happen.","evidence_base":"The 2026 rapid evidence review found that Montessori-based and household-task approaches to activity, where people with dementia take part in familiar, purposeful activities rather than being entertained as a group, produce stronger engagement and reduced distress, particularly in the middle and later stages of dementia.","watch_out":"Ask the activities coordinator to describe what a typical day looks like for a resident who cannot join group sessions. Ask specifically what one-to-one engagement is offered, who delivers it, and how often it happens. Then check whether the answer matches what you observe during your visit."}

  Verified by inspector

• Is the home well-led?

  Good

  {"found":"Well-led was rated Good at the January 2023 inspection, improving from Requires Improvement. A named registered manager, Victoria Rose Painter, and a nominated individual, Masum Gulamhusein, are both recorded in the registration details. The improvement across all five domains from the previous inspection is a positive indicator of leadership effectiveness. No specific detail about management visibility, staff culture, complaint handling, or governance systems is available in the published summary.","quotes":[],"family_meaning":"Management and leadership account for 23.4% of positive family reviews, and communication with family is mentioned in 11.5% of reviews. Our Good Practice evidence base is consistent on one point: leadership stability predicts quality over time. A home that has improved from Requires Improvement has demonstrated that its leadership can identify problems and act on them, which is a stronger signal than a home that has always coasted at Good without being tested. The key question now is whether that improvement is sustained as the home grows its occupancy. A home under occupancy pressure can see quality slip if staffing and governance systems are not kept pace with demand.","evidence_base":"The 2026 rapid evidence review found that leadership stability and a culture where staff feel able to raise concerns are among the strongest predictors of sustained quality in care home settings. Homes where the registered manager is visible and known by name to residents and families consistently outperform those where management is perceived as distant.","watch_out":"Ask how long the current registered manager has been in post and whether they are present most days. Ask also how the home communicates with families when something changes, whether that is a fall, a health change, or a new care plan. The answer will tell you a great deal about the culture."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The home provides specialist dementia care, supporting residents through the challenges of memory loss.. Gaps or open questions remain on Their approach to dementia care includes working with residents on recovery and rehabilitation. Some families have seen their loved ones make progress they hadn't expected, though every person's journey is different. — areas worth probing directly during a visit.