What families say

The eight family priority themes

• Staff warmth72
• Compassion & dignity72
• Cleanliness70
• Activities & engagement68
• Food quality68
• Healthcare70
• Management & leadership72
• Resident happiness70

What inspectors found

Inspected 2019-01-09

• Is this home safe?

  Good
  Dove Tree House received a Good rating for safety at its December 2018 inspection. The published report does not include specific detail about staffing ratios, medicines management, falls recording, or infection control practices. A Good rating indicates inspectors did not find significant safety concerns at the time of the visit. The home cares for people living with dementia and adults with physical disabilities, both of whom can have complex safety needs. No specific inspector observations or resident or relative testimony about safety is recorded in the published findings.
  Verified by inspector

• Is the care effective?

  Good
  The home received a Good rating for effective care at its December 2018 inspection. This domain covers training, care planning, healthcare access, and food. No specific detail about dementia training content, GP access arrangements, care plan review frequency, or food quality is recorded in the published findings. The home lists dementia as a specialism, which means inspectors would have considered whether staff had appropriate knowledge and skills. A Good rating indicates no significant concerns were identified at the time.
  Verified by inspector

• Is this home caring?

  Good
  Dove Tree House received a Good rating for caring at its December 2018 inspection. This domain covers staff warmth, dignity, respect, and whether people retain independence in daily life. No specific inspector observations about how staff speak to or interact with residents are recorded in the published findings. No quotes from residents or relatives about their experience of being cared for are included in the published report. A Good rating indicates inspectors were satisfied with the standard of caring interactions at the time of the visit.
  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good
  The home received a Good rating for responsiveness at its December 2018 inspection. This domain covers activities, individual engagement, and end-of-life care planning. No specific detail about the activities programme, one-to-one engagement for people with advanced dementia, or how the home tailors care to individual preferences is recorded in the published findings. A Good rating indicates inspectors did not find significant concerns in this area at the time of the visit.
  Verified by inspector

• Is the home well-led?

  Good
  Dove Tree House received a Good rating for well-led at its December 2018 inspection. A named registered manager, Miss Mary-Louise Ann Davidson, was in post at the time, and Mrs Dawn Sandra Stone was recorded as the nominated individual. The home is run by Stonehaven (Healthcare) Ltd. No specific detail about management visibility, staff culture, governance processes, or how the home responds to complaints is recorded in the published findings. A Good rating indicates inspectors were satisfied with the leadership of the home at the time of the visit.
  Verified by inspector

Source: CQC inspection report →

Section 03

What the evidence base says

The team at Dove Tree House cares for residents over 65 with different support needs. They provide specialist dementia care alongside support for people with physical disabilities. Dove Tree House includes dementia care among its core services. The home accepts residents at different stages of their dementia journey, providing appropriate support as needs change. All areas worth probing directly during a visit.