Dementia Care Home

Stallcombe House

Sanctuary Lane, Exeter, Devon, EX5 1EX

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds33
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2022-05-11

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The team here seems genuinely committed to what they do. People have noticed how staff really engage with their work and the values that guide the home's approach to care.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement68
  • Food quality65
  • Healthcare68
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2022-05-11

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the June 2025 inspection. This means inspectors were satisfied that risks to people living at Stallcombe House were identified and managed, that medicines were handled appropriately, and that staffing was considered adequate. The home supports people with a wide range of needs, including dementia, physical disabilities, and mental health conditions, all of which carry specific safety considerations. No concerns or Requires Improvement findings were recorded in this domain. The published report does not include specific observations about staffing ratios, night cover, falls management, or infection control practices.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the June 2025 inspection. This covers care planning, staff training, access to healthcare professionals, nutrition and hydration, and whether care is built around each person's assessed needs. Dementia and learning disabilities are listed specialisms, meaning inspectors would have considered whether training and care planning reflected those specific needs. No concerns were raised. The published report does not describe specific training content, how frequently care plans are reviewed, or how the home works with GPs and other healthcare professionals.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the June 2025 inspection. This domain covers whether staff treat people with warmth, dignity, and respect, whether residents are addressed by their preferred names, whether privacy is maintained, and whether people's independence is supported. A Good rating in this domain means inspectors were satisfied with what they observed. No concerns were raised. The published report does not include specific observations of staff interactions, direct quotes from residents or relatives about how they feel treated, or examples of dignity practices in action.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the June 2025 inspection. This covers whether activities are meaningful and tailored to individuals, whether the home responds to changing needs, whether complaints are handled well, and whether end-of-life care is planned. Dementia is a listed specialism, which means inspectors would have considered whether people with dementia have access to appropriate individual engagement. No concerns were raised. The published report does not describe specific activities, individual engagement plans for people who cannot join groups, or how complaints have been responded to.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the June 2025 inspection. The registered manager is named as Mrs Carianne Louise Bright, and the nominated individual is Mrs Sonia Nye. A clear leadership structure was in place and assessed as satisfactory. This domain covers whether the home has a positive culture, whether staff feel able to raise concerns, whether governance systems are effective, and whether the home learns from incidents and complaints. No concerns were raised. The published report does not describe management visibility, staff culture, incident learning processes, or how long the current manager has been in post.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home supports people with sensory impairments, physical disabilities, learning disabilities and mental health conditions. They're equipped to care for both younger adults and those over 65, with experience supporting people with autism alongside other complex needs. Stallcombe House includes dementia care among their specialisms, supporting residents with cognitive changes alongside their other areas of expertise. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Stallcombe House received a Good rating across all five domains at its June 2025 inspection, which is a positive foundation, but the published report text contains limited specific detail, observations, or direct testimony to lift scores above the mid-range.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

The team here seems genuinely committed to what they do. People have noticed how staff really engage with their work and the values that guide the home's approach to care.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Being set in the countryside does mean considering how location fits with staying connected to family and community.

DCC Recommendation

Worth a visit

Stallcombe House in Exeter was rated Good across all five inspection domains at its most recent assessment on 6 June 2025, with the report published in August 2025. The home supports a wide range of needs including dementia, learning disabilities, mental health conditions, and physical and sensory impairments across its 33 beds. A named registered manager and nominated individual were in post, providing a clear leadership structure that inspectors considered Good. All five domains, covering safety, effectiveness, caring, responsiveness, and leadership, were rated Good, which places this home in the majority of well-regarded care homes in England. The main limitation of this report for families is that the published text contains very little specific detail: no direct quotes from residents or relatives, no recorded inspector observations of daily life, and no specific examples of what good looks like here day to day. A Good rating tells you inspectors were satisfied; it does not tell you whether your parent would be happy, stimulated, or treated with the individual warmth that matters most to families. Before making a decision, visit in person during a weekday morning when care activity is at its highest, ask to see last week's actual staffing rota (not a template), ask how many permanent staff work on nights, and find out what one-to-one activity provision looks like for someone who cannot join group sessions.

The three questions to ask when you visit

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In Their Own Words

How Stallcombe House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Stallcombe House says about itself

Specialist support for complex needs in peaceful Devon countryside

Residential home in Exeter: True Peace of Mind

Stallcombe House in Exeter provides residential care for people with a wide range of support needs, from learning disabilities to mental health conditions. The home welcomes younger adults as well as those over 65, creating a diverse community in a rural Devon setting. Their approach focuses on ethical care principles and creating a positive environment for each resident.

Care & specialisms

Who they care for

    The home supports people with sensory impairments, physical disabilities, learning disabilities and mental health conditions. They're equipped to care for both younger adults and those over 65, with experience supporting people with autism alongside other complex needs.

    How they describe their dementia care

    Stallcombe House includes dementia care among their specialisms, supporting residents with cognitive changes alongside their other areas of expertise.

    “Being set in the countryside does mean considering how location fits with staying connected to family and community.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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