Knellwood War Memorial Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds52
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2018-08-04
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families mention how birthdays become proper celebrations here, with staff making sure milestone moments feel genuinely special. The sense of being welcomed into something bigger than just a care service comes through strongly, with relatives feeling they're part of the home's extended community.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2018-08-04
Is this home safe?
Is the care effective?
Knellwood was rated Good for effectiveness at the May 2018 inspection. The home provides nursing care alongside personal care, meaning qualified nurses should be available on site. The published summary does not describe care plan content, dementia training provision, GP access arrangements, or how food and nutrition needs are managed.Is this home caring?
Knellwood was rated Good for caring at its May 2018 inspection. The published summary does not include direct inspector observations of staff interactions, resident testimony about how they are treated, or specific examples of dignity and respect in practice. The Good rating indicates inspectors were satisfied, but the evidence base available to families is limited.Is the home responsive?
Knellwood was rated Good for responsiveness at its May 2018 inspection. The home is registered to care for people living with dementia and for adults over 65. The published summary does not describe the activities programme, how the home tailors engagement to individuals, visiting arrangements for families, or how end-of-life wishes are recorded and honoured.Is the home well-led?
Knellwood was rated Good for well-led at its May 2018 inspection, improving from Requires Improvement. The registered manager, Mr Krishnan Gnanasekaran, is also the nominated individual, meaning single-point accountability is in place. The published summary does not describe management visibility, staff culture, how the home handles complaints, or what governance systems are used to monitor quality.
Source: CQC inspection report →
What the evidence base says
Knellwood specialises in caring for adults over 65, including those living with dementia. While the home specialises in dementia care, families particularly value how staff maintain residents' dignity and quality of life throughout their journey, adapting support as needs change over time. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Knellwood has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful positive trend. However, the published inspection text provides limited specific detail, so scores reflect confirmed improvement rather than deep evidenced strength.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families mention how birthdays become proper celebrations here, with staff making sure milestone moments feel genuinely special. The sense of being welcomed into something bigger than just a care service comes through strongly, with relatives feeling they're part of the home's extended community.
What inspectors have recorded
What strikes families most is how staff respond when it matters — whether that's during celebrations or in more difficult times. There's also something different about the way this place runs: it's a trust with a volunteer board, which means money gets reinvested into care rather than paid out to shareholders.
How it sits against good practice
When families describe their loved ones being here for six years and counting, that tells you something important about the care at Knellwood.
Worth a visit
Knellwood, at 83 Canterbury Road in Farnborough, was rated Good across all five inspection domains at its May 2018 inspection, with the report published in August 2018. This is a meaningful improvement from its previous Requires Improvement rating, indicating that the home identified what was not working and made real changes. The home is registered for 52 beds, specialises in nursing care and dementia, and has a named registered manager in post. The main limitation for families considering Knellwood is that the published inspection summary is brief and does not include the specific detail, such as inspector observations, resident testimony, or staff quotes, that would allow a fuller picture to be drawn. The improvement trend is genuinely encouraging, but the inspection is now several years old. Before making a decision, visit in person, ask to see the staffing rota for a recent week including nights, observe how staff interact with residents in corridors and communal areas, and ask the manager what prompted the previous Requires Improvement rating and what has changed since.
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In Their Own Words
How Knellwood War Memorial Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where six years feels like being part of something special
Knellwood – Your Trusted nursing home
Some families talk about finding the right place for years — at Knellwood in Farnborough, they talk about staying for years. This care home has quietly built a reputation for looking after residents through every stage, with families describing how their loved ones have thrived here over extended periods.
Who they care for
Knellwood specialises in caring for adults over 65, including those living with dementia.
While the home specialises in dementia care, families particularly value how staff maintain residents' dignity and quality of life throughout their journey, adapting support as needs change over time.
“When families describe their loved ones being here for six years and counting, that tells you something important about the care at Knellwood.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Knellwood has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful positive trend. However, the published inspection text provides limited specific detail, so scores reflect confirmed improvement rather than deep evidenced strength.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families mention how birthdays become proper celebrations here, with staff making sure milestone moments feel genuinely special. The sense of being welcomed into something bigger than just a care service comes through strongly, with relatives feeling they're part of the home's extended community.
What inspectors have recorded
What strikes families most is how staff respond when it matters — whether that's during celebrations or in more difficult times. There's also something different about the way this place runs: it's a trust with a volunteer board, which means money gets reinvested into care rather than paid out to shareholders.
How it sits against good practice
When families describe their loved ones being here for six years and counting, that tells you something important about the care at Knellwood.
Worth a visit
Knellwood, at 83 Canterbury Road in Farnborough, was rated Good across all five inspection domains at its May 2018 inspection, with the report published in August 2018. This is a meaningful improvement from its previous Requires Improvement rating, indicating that the home identified what was not working and made real changes. The home is registered for 52 beds, specialises in nursing care and dementia, and has a named registered manager in post. The main limitation for families considering Knellwood is that the published inspection summary is brief and does not include the specific detail, such as inspector observations, resident testimony, or staff quotes, that would allow a fuller picture to be drawn. The improvement trend is genuinely encouraging, but the inspection is now several years old. Before making a decision, visit in person, ask to see the staffing rota for a recent week including nights, observe how staff interact with residents in corridors and communal areas, and ask the manager what prompted the previous Requires Improvement rating and what has changed since.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Knellwood War Memorial Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Knellwood War Memorial Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where six years feels like being part of something special
Knellwood – Your Trusted nursing home
Some families talk about finding the right place for years — at Knellwood in Farnborough, they talk about staying for years. This care home has quietly built a reputation for looking after residents through every stage, with families describing how their loved ones have thrived here over extended periods.
Who they care for
Knellwood specialises in caring for adults over 65, including those living with dementia.
While the home specialises in dementia care, families particularly value how staff maintain residents' dignity and quality of life throughout their journey, adapting support as needs change over time.
Management & ethos
What strikes families most is how staff respond when it matters — whether that's during celebrations or in more difficult times. There's also something different about the way this place runs: it's a trust with a volunteer board, which means money gets reinvested into care rather than paid out to shareholders.
The home & environment
The grounds get particular mention — beautiful outdoor spaces where families can spend time together, plus conservatory areas that work well for gatherings. People talk about varied menus and a good range of daily activities that help keep residents engaged and interested.
“When families describe their loved ones being here for six years and counting, that tells you something important about the care at Knellwood.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
