Parklands Residential Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds18
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2022-06-07
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STAGE 4 — RESEARCHING CARE HOMES
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Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth75
- Compassion & dignity75
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare65
- Management & leadership52
- Resident happiness70
What inspectors found
Inspected 2022-06-07
Is this home safe?
Is the care effective?
Effective was rated Good at the April 2022 inspection. This domain covers whether staff have the right training, whether care plans reflect individual needs, and whether health needs including medicines and GP access are managed well. Dementia is listed as a specialism, which means the bar for training and person-centred care planning should be higher than for a general residential home. The published summary does not include specific examples of care plan content, training records reviewed, or healthcare arrangements observed.Is this home caring?
Caring was rated Good at the April 2022 inspection. This domain covers whether staff are kind, whether residents are treated with dignity and respect, and whether people are supported to remain as independent as possible. For a home specialising in dementia, this includes whether staff know each person's history, preferences, and communication style. No specific inspector observations, resident quotes, or relative comments are included in the published summary for this domain.Is the home responsive?
Responsive was rated Good at the April 2022 inspection. This domain covers whether the home provides meaningful activities, responds to individual preferences, and supports people at the end of life. For a home specialising in dementia, this includes whether activity provision reaches people who cannot join group sessions. The published summary does not include specific examples of activities offered, how the home supports people with advanced dementia, or how end-of-life care is planned.Is the home well-led?
Well-led was rated Requires Improvement at the April 2022 inspection, the only domain not to achieve Good. This is the area of greatest uncertainty for families considering Parklands. The published summary names the registered manager and the nominated individual but does not detail what specific governance or oversight failures led to the Requires Improvement rating. The home had previously been rated Inadequate overall, and while four domains have recovered, leadership and governance have not yet reached the standard inspectors require.
Source: CQC inspection report →
What the evidence base says
The home provides specialist support for residents with dementia and mental health conditions. They also care for people with physical disabilities. Dementia care is one of the core specialisms at Parklands. The home accepts residents with various stages and types of dementia. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Parklands scores in the solid middle range, reflecting a home that has made real progress from a previous Inadequate rating to Good across four of five inspection domains. The lower score on management and leadership pulls the overall figure down and is the main area to probe on a visit.
Homes in South West typically score 68–82.Worth a visit
Parklands in Exeter was rated Good overall at its most recent inspection in April 2022, with Good ratings across Safe, Effective, Caring, and Responsive. This matters because the home was previously rated Inadequate, making this a significant turnaround. For an 18-bed home specialising in dementia, older adults, mental health conditions, and physical disabilities, a return to Good across the majority of domains is a positive signal that the care being provided has genuinely improved. The one exception is Well-led, which was rated Requires Improvement. This means inspectors found that something in the management, governance, or oversight arrangements was not yet fully embedded. Because the published inspection summary is brief, there is limited specific detail available about what staff interactions, activities, food, or night staffing actually look like day to day. On a visit, ask to speak with the registered manager about what actions have been taken since the inspection to address the Well-led rating, and ask to see the most recent staffing rota including night shifts.
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In Their Own Words
How Parklands Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Peaceful countryside setting with activities and entertainment programme
Dedicated residential home Support in Exeter
Parklands in Exeter offers residential care in a bright, peaceful setting with countryside views. The home specialises in supporting people with dementia, mental health conditions and physical disabilities, providing care for adults over 65.
Who they care for
The home provides specialist support for residents with dementia and mental health conditions. They also care for people with physical disabilities.
Dementia care is one of the core specialisms at Parklands. The home accepts residents with various stages and types of dementia.
“Parklands welcomes visits from families exploring care options in the Exeter area.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Parklands scores in the solid middle range, reflecting a home that has made real progress from a previous Inadequate rating to Good across four of five inspection domains. The lower score on management and leadership pulls the overall figure down and is the main area to probe on a visit.
Homes in South West typically score 68–82.Worth a visit
Parklands in Exeter was rated Good overall at its most recent inspection in April 2022, with Good ratings across Safe, Effective, Caring, and Responsive. This matters because the home was previously rated Inadequate, making this a significant turnaround. For an 18-bed home specialising in dementia, older adults, mental health conditions, and physical disabilities, a return to Good across the majority of domains is a positive signal that the care being provided has genuinely improved. The one exception is Well-led, which was rated Requires Improvement. This means inspectors found that something in the management, governance, or oversight arrangements was not yet fully embedded. Because the published inspection summary is brief, there is limited specific detail available about what staff interactions, activities, food, or night staffing actually look like day to day. On a visit, ask to speak with the registered manager about what actions have been taken since the inspection to address the Well-led rating, and ask to see the most recent staffing rota including night shifts.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Parklands Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Parklands Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Peaceful countryside setting with activities and entertainment programme
Dedicated residential home Support in Exeter
Parklands in Exeter offers residential care in a bright, peaceful setting with countryside views. The home specialises in supporting people with dementia, mental health conditions and physical disabilities, providing care for adults over 65.
Who they care for
The home provides specialist support for residents with dementia and mental health conditions. They also care for people with physical disabilities.
Dementia care is one of the core specialisms at Parklands. The home accepts residents with various stages and types of dementia.
“Parklands welcomes visits from families exploring care options in the Exeter area.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
