Hazelwood House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds15
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions
- Last inspected2023-07-04
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth70
- Compassion & dignity70
- Cleanliness65
- Activities & engagement55
- Food quality55
- Healthcare65
- Management & leadership70
- Resident happiness65
What inspectors found
Inspected 2023-07-04
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the December 2024 inspection. The home supports people with dementia and mental health conditions, which requires specific staff training and regularly reviewed care plans. No detail about training records, care plan content, GP access arrangements, or food provision was included in the published report. The service description confirms that personal care and accommodation are provided.Is this home caring?
The Caring domain was rated Good at the December 2024 inspection. The home supports adults of varying ages with dementia and mental health conditions, which makes the quality of staff interactions particularly important. The published report includes no inspector observations of staff behaviour, no resident or family quotes, and no description of how dignity and privacy are maintained in daily life.Is the home responsive?
The Responsive domain was rated Good at the December 2024 inspection. The home is registered to provide care for people with dementia, mental health conditions, and adults both under and over 65, which requires a flexible and individualised approach to daily life. The published report contains no detail about activities provision, individual engagement, end-of-life planning, or how the home adapts to changing needs.Is the home well-led?
The Well-led domain was rated Good at the December 2024 inspection, following a previous period in which the overall rating had declined to Requires Improvement. A named registered manager, Mr Rowan Amit Sham, is in post and registered with the regulator. The published report contains no detail about management visibility, staff culture, governance systems, or how the home responded to the issues that led to the earlier decline.
Source: CQC inspection report →
What the evidence base says
The team here supports residents across different age groups, including adults under 65 who need specialist care. They have experience working with people living with dementia and those managing mental health conditions. For residents with dementia, the care team understands how to provide the right balance of support and independence. They work with families to create care plans that respect each person's unique needs and preferences. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hazelwood House has recently been rated Good across all five inspection domains following a previous Requires Improvement rating, which is an encouraging sign of recovery. However, because the published inspection report contains very little specific detail, most scores reflect the positive rating rather than direct observed evidence, so families should treat this as a starting point and verify key areas in person.
Homes in London typically score 68–82.Worth a visit
Hazelwood House, at 58-60 Beaufort Avenue in Harrow, was rated Good across all five inspection domains at its most recent assessment in December 2024, with the report published in April 2025. This represents a meaningful recovery from the previous Requires Improvement rating. The home is a small, 15-bed service registered to support people with dementia, mental health conditions, and older adults. A named registered manager is in post, which is an important governance marker. The honest caution here is that the published inspection report contains very little specific detail about what inspectors actually observed: no resident or family quotes, no staffing figures, no description of activities or food, and no account of daily life for the people who live there. A Good rating is genuinely positive and matters, but for a home that was previously rated Requires Improvement, you should visit in person and ask direct questions rather than relying on the rating alone. The checklist in this report sets out exactly what to ask and observe on a visit.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Hazelwood House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist care for complex needs in North West London
Hazelwood House – Your Trusted residential home
When someone you love needs specialist support for dementia or mental health conditions, finding the right place matters deeply. Hazelwood House in Harrow provides residential care for adults of all ages who need extra help with complex conditions. They welcome both younger adults and those over 65 who are living with dementia or mental health challenges.
Who they care for
The team here supports residents across different age groups, including adults under 65 who need specialist care. They have experience working with people living with dementia and those managing mental health conditions.
For residents with dementia, the care team understands how to provide the right balance of support and independence. They work with families to create care plans that respect each person's unique needs and preferences.
“If you're looking for specialist care in Harrow, visiting Hazelwood House could help you understand whether it's the right fit for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hazelwood House has recently been rated Good across all five inspection domains following a previous Requires Improvement rating, which is an encouraging sign of recovery. However, because the published inspection report contains very little specific detail, most scores reflect the positive rating rather than direct observed evidence, so families should treat this as a starting point and verify key areas in person.
Homes in London typically score 68–82.Worth a visit
Hazelwood House, at 58-60 Beaufort Avenue in Harrow, was rated Good across all five inspection domains at its most recent assessment in December 2024, with the report published in April 2025. This represents a meaningful recovery from the previous Requires Improvement rating. The home is a small, 15-bed service registered to support people with dementia, mental health conditions, and older adults. A named registered manager is in post, which is an important governance marker. The honest caution here is that the published inspection report contains very little specific detail about what inspectors actually observed: no resident or family quotes, no staffing figures, no description of activities or food, and no account of daily life for the people who live there. A Good rating is genuinely positive and matters, but for a home that was previously rated Requires Improvement, you should visit in person and ask direct questions rather than relying on the rating alone. The checklist in this report sets out exactly what to ask and observe on a visit.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hazelwood House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hazelwood House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist care for complex needs in North West London
Hazelwood House – Your Trusted residential home
When someone you love needs specialist support for dementia or mental health conditions, finding the right place matters deeply. Hazelwood House in Harrow provides residential care for adults of all ages who need extra help with complex conditions. They welcome both younger adults and those over 65 who are living with dementia or mental health challenges.
Who they care for
The team here supports residents across different age groups, including adults under 65 who need specialist care. They have experience working with people living with dementia and those managing mental health conditions.
For residents with dementia, the care team understands how to provide the right balance of support and independence. They work with families to create care plans that respect each person's unique needs and preferences.
“If you're looking for specialist care in Harrow, visiting Hazelwood House could help you understand whether it's the right fit for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
