Dementia Care Home

The Oakes Care Home

Willwood Avenue, Huddersfield, Yorkshire, HD3 4YA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff75 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds60
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2023-01-12

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe how staff take time to really know each resident as an individual. The team's approach to end-of-life care has brought particular comfort to relatives, with staff ensuring residents feel emotionally supported alongside their physical needs. People notice how everyone from housekeeping to care staff treats residents with genuine respect.

The eight family priority themes

  • Staff warmth75
  • Compassion & dignity75
  • Cleanliness65
  • Activities & engagement65
  • Food quality65
  • Healthcare55
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2023-01-12

  • Is this home safe?

    Requires improvement
    Safety was the only domain rated Requires Improvement at the November 2022 inspection, despite the overall rating improving to Good. The published findings do not set out in specific detail what drove this rating. The home had previously been rated Requires Improvement overall, so this suggests safety remains an area still being resolved. No specific concerns about medicines, falls, or infection control are described in the available report text. The other four domains were all rated Good, suggesting the safety shortfall is contained rather than systemic.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the November 2022 inspection. This domain covers staff training, care planning, nutrition and hydration, and healthcare access. A Good rating means inspectors were satisfied that these areas met the required standard. The published findings do not include specific detail about dementia training content, care plan review processes, or how the home works with GPs. The improvement from the previous overall rating of Requires Improvement suggests the home has made real progress in how it delivers and documents care.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the November 2022 inspection. This covers staff warmth, dignity, respect, and how well staff treat the people who live at the home as individuals. A Good rating means inspectors observed positive interactions and were satisfied that dignity and privacy were upheld. The published report does not include direct quotes from residents or relatives, or specific descriptions of individual interactions. The home cares for people over 65, people under 65, and people with dementia, which requires staff to adapt their communication and approach across a range of needs.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the November 2022 inspection. This domain covers how well the home tailors its care and activities to individual people, how it handles complaints, and how it supports people at the end of life. A Good rating means inspectors were satisfied that the home responds to individual needs rather than treating everyone the same. The published findings do not describe the activities programme in specific detail, or confirm whether one-to-one engagement is available for residents who cannot join group activities.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the November 2022 inspection. This covers the culture of the home, how the manager supports staff, whether there are effective systems for monitoring quality and safety, and whether the home learns from things that go wrong. A Good rating in Well-led is a meaningful positive, particularly given that the home had previously been rated Requires Improvement overall. The home is run by HC-One Limited and the nominated individual at the time of inspection was Ms Anna Gretchen Selby. The published findings do not include specific detail about the manager's tenure, staff feedback processes, or how quality monitoring is carried out.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The Oakes provides specialised support for adults under 65 with care needs, as well as those over 65. Their dementia care forms a key part of their service provision. For residents living with dementia, the team brings the same individualised approach that characterises their wider care. Staff work to understand each person's unique needs and preferences. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

The Oakes Care Centre scores 72 out of 100, reflecting genuine improvements in care, leadership, and kindness since its previous inspection, but held back by a Requires Improvement rating in safety that families cannot overlook when choosing a home for a parent with dementia.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe how staff take time to really know each resident as an individual. The team's approach to end-of-life care has brought particular comfort to relatives, with staff ensuring residents feel emotionally supported alongside their physical needs. People notice how everyone from housekeeping to care staff treats residents with genuine respect.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're considering The Oakes for someone you care about, arranging a visit will help you get a feel for their approach to care.

DCC Recommendation

Worth a visit

The Oakes Care Centre, on Willwood Avenue in Huddersfield, was inspected in November 2022 and rated Good overall, an improvement on its previous rating of Requires Improvement. Inspectors found the home performing well in how staff care for people, how the service is led, how it responds to individual needs, and the effectiveness of its care. That is a meaningful step forward and reflects real effort by the management team. The one area that should not be overlooked is the Safe domain, which was still rated Requires Improvement at the time of this inspection. The published report does not explain in detail what drove that rating, which means there are important questions you will need to ask directly. Before deciding, visit the home and ask the manager specifically what the safety concerns were, what has changed since, and what the night staffing numbers look like on the dementia unit. A home rated Good overall but Requires Improvement in safety deserves scrutiny on those specific points.

The three questions to ask when you visit

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In Their Own Words

How The Oakes Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Oakes Care Home says about itself

Where kindness matters most during life's difficult moments

Compassionate Care in Huddersfield at The Oakes Care Centre

When families need support through challenging times, The Oakes Care Centre in Huddersfield provides attentive care that focuses on dignity and comfort. This Yorkshire home specialises in supporting adults both under and over 65, including those living with dementia. Families have found real comfort in the way staff approach their work here.

Care & specialisms

Who they care for

    The Oakes provides specialised support for adults under 65 with care needs, as well as those over 65. Their dementia care forms a key part of their service provision.

    How they describe their dementia care

    For residents living with dementia, the team brings the same individualised approach that characterises their wider care. Staff work to understand each person's unique needs and preferences.

    “If you're considering The Oakes for someone you care about, arranging a visit will help you get a feel for their approach to care.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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