Dementia Care Home

Redfield Lodge

Avonvale Road, Bristol, Bristol, BS5 9RG

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2019-12-03

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership74
  • Resident happiness68
Section 02

What inspectors found

Inspected 2019-12-03

  • Is this home safe?

    Good
    The Safe domain was rated Good at the January 2022 inspection. This covers areas including staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. The home subsequently returned to a Good overall rating having previously been rated Requires Improvement, which suggests earlier safety concerns have been addressed. No specific inspector observations, staffing ratios, or incident data are included in the available report text.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the January 2022 inspection. This domain covers care planning, staff training, health monitoring, food and nutrition, and access to healthcare professionals. Dementia is listed as a specialism of the home, which implies some level of specific training and environmental adaptation. No detail about training content, GP access arrangements, care plan quality, or food provision is included in the available report text.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the January 2022 inspection. This covers how staff interact with residents, whether people are treated with dignity and respect, whether privacy is maintained, and whether residents are supported to maintain independence. No inspector observations of actual staff interactions, no resident quotes, and no specific examples of caring practice are included in the available report text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the January 2022 inspection. This covers whether care is tailored to individual needs, whether activities are meaningful and varied, how the home handles complaints, and whether end-of-life care is planned. No specific activities, engagement examples, complaint outcomes, or end-of-life care arrangements are described in the available report text.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the January 2022 inspection. A named registered manager (Mrs Sharon Ann Baker) is recorded, along with a nominated individual (Mrs Sarah Leah Stone), indicating a clear governance structure. The improvement from a previous Requires Improvement rating to a consistent Good across all domains is a positive signal about leadership stability and willingness to act on concerns. No detail about staff culture, governance processes, or how the manager is visible to residents and families is included in the available report text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Redfield Lodge cares for adults both under and over 65, including those living with dementia. The home also supports people recovering from strokes. The home provides specialist dementia care as part of their services. Staff work with families to ensure each person receives the right support for their individual needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Redfield Lodge has achieved a Good rating across all five inspection domains, an improvement from a previous Requires Improvement rating. However, the published report text provided contains very limited specific detail, so scores reflect confirmed Good ratings rather than rich observational evidence.

Homes in South West typically score 68–82.
DCC Recommendation

Worth a visit

Redfield Lodge, on Avonvale Road in Bristol, was rated Good across all five inspection domains at its most recent inspection in January 2022, with a follow-up monitoring review in July 2023 confirming no evidence of deterioration. This represents a meaningful improvement from a previous Requires Improvement rating, which suggests the home has worked to address earlier concerns. The home is run by Bristol City Council and cares for up to 40 adults, including people living with dementia, across two age groups. The main limitation of this report is that the published inspection text contains very little specific observational detail: no direct quotes from residents or relatives, no descriptions of staff interactions, and no specific findings about food, activities, or the physical environment. A Good rating is a positive signal, but it tells you the minimum bar was met rather than painting a picture of daily life. Before making a decision, visit the home at a quieter time of day, ask to see last week's actual staffing rota (not a template), and specifically ask how staff support residents with dementia on an individual basis, particularly in the evenings and overnight.

The three questions to ask when you visit

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In Their Own Words

How Redfield Lodge describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Redfield Lodge says about itself

Experienced families trust the knowledgeable staff here

Compassionate Care in Bristol at Redfield Lodge

When you've cared for someone yourself, you know what good support looks like. Redfield Lodge in Bristol has earned the confidence of families who understand care deeply. The team here creates reassurance through their competence and clear communication, especially during those crucial early days.

Care & specialisms

Who they care for

    Redfield Lodge cares for adults both under and over 65, including those living with dementia. The home also supports people recovering from strokes.

    How they describe their dementia care

    The home provides specialist dementia care as part of their services. Staff work with families to ensure each person receives the right support for their individual needs.

    “Sometimes the best recommendation comes from those who truly understand what quality care involves.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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