Oxford House Residental Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds24
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2019-04-24
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about the kindness they encounter here, especially appreciating staff who take time to understand each resident's needs. The home-cooked food gets regular mentions too, with proper meals that help residents maintain their strength and wellbeing.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership70
- Resident happiness70
What inspectors found
Inspected 2019-04-24
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the February 2022 inspection. This domain covers care planning, dementia training, GP and healthcare access, nutrition, and whether care plans are treated as living documents updated with the person's changing needs. The published inspection text does not record specific examples of care plan quality, training programmes, or how the home works with GPs and other health professionals. The Good rating indicates inspectors were satisfied at the time.Is this home caring?
The Caring domain was rated Good at the February 2022 inspection. This domain covers staff warmth, dignity, respect, independence, and whether residents feel genuinely known as individuals. No inspector observations, resident quotes, or family testimony are recorded in the published text. A Good rating here means inspectors did not find evidence of poor practice, but the published findings do not describe what kindness looks like in practice at this home.Is the home responsive?
The Responsive domain was rated Good at the February 2022 inspection. This domain covers activities, engagement, individuality, complaints handling, and end-of-life care. The published text does not record specific details about the activity programme, how individual preferences shape daily life, or how the home supports residents who cannot participate in group activities. No complaints data or end-of-life care examples are recorded.Is the home well-led?
The Well-led domain was rated Good at the February 2022 inspection. This domain covers leadership stability, governance, culture, how staff are supported to raise concerns, and whether the home learns from complaints and incidents. The home is operated by J.T. Care Homes Limited. The published text does not record specific detail about the manager's tenure, staff culture, or governance processes. The Good rating indicates no concerns were identified at the time of inspection.
Source: CQC inspection report →
What the evidence base says
Oxford House supports residents with various needs including physical disabilities, mental health conditions and sensory impairments. They care for both younger adults under 65 and older residents. The home accepts residents with dementia, though experiences seem to vary. When visiting, ask about their specific dementia training and how they work with families to understand each person's changing needs. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Oxford House Residential Home received a Good rating across all five inspection domains, which is a positive baseline. However, the published inspection text contains very limited specific detail, so scores reflect the Good rating rather than rich direct evidence of what daily life looks like for your parent.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families talk about the kindness they encounter here, especially appreciating staff who take time to understand each resident's needs. The home-cooked food gets regular mentions too, with proper meals that help residents maintain their strength and wellbeing.
What inspectors have recorded
Staff are described as compassionate and patient, offering support to families during difficult transitions. Some accounts suggest the team's approach can vary, so it's worth discussing their care philosophy and training when you visit.
How it sits against good practice
Sometimes the best care comes in unexpected packages — it's worth looking beyond first impressions here.
Worth a visit
Oxford House Residential Home, at 258 Garstang Road in Preston, was rated Good across all five inspection domains at its last full inspection in February 2022. Inspectors found no concerns significant enough to trigger a reassessment when they reviewed available data in July 2023, and the Good rating remains in place. The home is registered to care for up to 24 people, including adults with dementia, mental health conditions, physical disabilities, and sensory impairments, which means it is expected to have relevant skills and experience across a range of needs. The main limitation of this report is that the published inspection text contains very little specific detail about day-to-day life at Oxford House. A Good rating tells you that inspectors were satisfied, but it does not tell you what staff warmth looks like at seven in the morning, how meals feel, or whether your parent would have something meaningful to do each day. When you visit, ask to see last week's actual staffing rota rather than a template, watch how staff speak to residents in the corridor, and ask specifically about one-to-one time for residents who cannot join group activities. These are the questions that will tell you far more than any rating.
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In Their Own Words
How Oxford House Residental Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Traditional care home where kindness comes before modern décor
Compassionate Care in Preston at Oxford House Residential Home
When families visit Oxford House Residential Home in Preston, they often notice the dated wallpaper first — then quickly discover that what really matters happens beyond the surface. This established care home has built its reputation on patient, compassionate staff who understand that good care isn't about fancy facilities. While the building shows its age, families describe finding reassurance in the staff's approach, particularly during those difficult early days of settling in.
Who they care for
Oxford House supports residents with various needs including physical disabilities, mental health conditions and sensory impairments. They care for both younger adults under 65 and older residents.
The home accepts residents with dementia, though experiences seem to vary. When visiting, ask about their specific dementia training and how they work with families to understand each person's changing needs.
“Sometimes the best care comes in unexpected packages — it's worth looking beyond first impressions here.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Oxford House Residential Home received a Good rating across all five inspection domains, which is a positive baseline. However, the published inspection text contains very limited specific detail, so scores reflect the Good rating rather than rich direct evidence of what daily life looks like for your parent.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families talk about the kindness they encounter here, especially appreciating staff who take time to understand each resident's needs. The home-cooked food gets regular mentions too, with proper meals that help residents maintain their strength and wellbeing.
What inspectors have recorded
Staff are described as compassionate and patient, offering support to families during difficult transitions. Some accounts suggest the team's approach can vary, so it's worth discussing their care philosophy and training when you visit.
How it sits against good practice
Sometimes the best care comes in unexpected packages — it's worth looking beyond first impressions here.
Worth a visit
Oxford House Residential Home, at 258 Garstang Road in Preston, was rated Good across all five inspection domains at its last full inspection in February 2022. Inspectors found no concerns significant enough to trigger a reassessment when they reviewed available data in July 2023, and the Good rating remains in place. The home is registered to care for up to 24 people, including adults with dementia, mental health conditions, physical disabilities, and sensory impairments, which means it is expected to have relevant skills and experience across a range of needs. The main limitation of this report is that the published inspection text contains very little specific detail about day-to-day life at Oxford House. A Good rating tells you that inspectors were satisfied, but it does not tell you what staff warmth looks like at seven in the morning, how meals feel, or whether your parent would have something meaningful to do each day. When you visit, ask to see last week's actual staffing rota rather than a template, watch how staff speak to residents in the corridor, and ask specifically about one-to-one time for residents who cannot join group activities. These are the questions that will tell you far more than any rating.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Oxford House Residental Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Oxford House Residental Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Traditional care home where kindness comes before modern décor
Compassionate Care in Preston at Oxford House Residential Home
When families visit Oxford House Residential Home in Preston, they often notice the dated wallpaper first — then quickly discover that what really matters happens beyond the surface. This established care home has built its reputation on patient, compassionate staff who understand that good care isn't about fancy facilities. While the building shows its age, families describe finding reassurance in the staff's approach, particularly during those difficult early days of settling in.
Who they care for
Oxford House supports residents with various needs including physical disabilities, mental health conditions and sensory impairments. They care for both younger adults under 65 and older residents.
The home accepts residents with dementia, though experiences seem to vary. When visiting, ask about their specific dementia training and how they work with families to understand each person's changing needs.
Management & ethos
Staff are described as compassionate and patient, offering support to families during difficult transitions. Some accounts suggest the team's approach can vary, so it's worth discussing their care philosophy and training when you visit.
The home & environment
The home is kept spotless throughout, even if the décor hasn't been updated recently. While you won't find the latest furnishings, families seem to agree that cleanliness matters more than contemporary styling.
“Sometimes the best care comes in unexpected packages — it's worth looking beyond first impressions here.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
