Dementia Care Home

Lakeside View Nursing Home

68-69A Promenade, Southport, Merseyside, PR9 0JB

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
73/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds49
  • SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Sensory impairment
  • Last inspected2019-08-14

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families visiting here notice their relatives looking happy and settled. There's something reassuring about seeing your loved one clean, well-dressed and content when you arrive. The atmosphere seems to help residents feel at home, particularly those who've struggled in other settings.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement68
  • Food quality68
  • Healthcare70
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-08-14

  • Is this home safe?

    Not yet rated
    The home was rated Good for safety at its April 2024 inspection. This represents an improvement from its previous rating. The published report does not include specific detail about staffing numbers, falls management, medicines handling, or infection control practices. The home is registered as a nursing home, meaning qualified nursing staff should be present at all times, which is relevant for residents with complex health needs.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The home received a Good rating for effectiveness at its April 2024 inspection. The home is registered to provide nursing care as well as personal care, and to care for people living with dementia and those with mental health conditions, which requires a trained and experienced staff team. The published inspection text does not include specific detail about care plan quality, dementia training content, GP access arrangements, or how food and nutrition are managed.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The home was rated Good for caring at its April 2024 inspection. The published report does not include specific observations about staff interactions, use of preferred names, response to distress, or the pace of care. No quotes from residents or relatives are included in the available text. The Good rating does indicate that inspectors were satisfied with the standard of caring observed, but the absence of specific detail means families cannot assess this from the report alone.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The home received a Good rating for responsiveness at its April 2024 inspection. Responsiveness covers how well the home tailors its care and activities to individuals, including people living with dementia who may not be able to express their preferences verbally. The published inspection text does not include specific detail about the activity programme, individual engagement, end-of-life care planning, or how the home responds to complaints.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The home was rated Good for well-led at its April 2024 inspection, having previously been rated Requires Improvement. A registered manager, Mrs Emma Elizabeth Harrington, is named and in post. A Nominated Individual is also recorded. The improvement from Requires Improvement to Good in this domain is particularly significant, as it suggests that leadership instability or governance gaps identified previously have been addressed. The published inspection text does not include specific detail about manager visibility, staff culture, or how the home handles feedback and complaints.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for people over 65 with various needs including sensory impairments, mental health conditions and dementia. While dementia care is offered here, specific approaches and programmes would need discussing directly with the home to understand how they support residents with memory loss. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

73/ 100

DCC Family Score

Lakeside View Nursing Home has improved from Requires Improvement to a Good rating across all five domains, which is a meaningful step forward. However, the inspection report text provided contains very limited specific detail, so most scores sit in the 68-75 range, reflecting a positive but evidence-thin picture.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families visiting here notice their relatives looking happy and settled. There's something reassuring about seeing your loved one clean, well-dressed and content when you arrive. The atmosphere seems to help residents feel at home, particularly those who've struggled in other settings.

Lens 02

What inspectors have recorded

Staff seem to grasp what residents need without fuss or drama. When families have been through difficult experiences elsewhere, finding a team that just quietly gets on with providing good care makes all the difference.

Lens 03

How it sits against good practice

Sometimes the best recommendation is simply knowing your relative is somewhere they seem genuinely happy.

DCC Recommendation

Worth a visit

Lakeside View Nursing Home, on the Southport promenade, was assessed in April 2024 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is a significant improvement from its previous Requires Improvement rating and signals that the home has addressed earlier concerns and stabilised under its current registered manager. It is a 49-bed nursing home registered to care for people living with dementia, older adults, people with mental health conditions, and people with sensory impairments. The main limitation of this report is that the published inspection text contains very little specific detail about what inspectors actually observed. There are no recorded quotes from residents or relatives, no specific examples of care interactions, and no data on staffing levels, activities, or food quality. A Good rating is genuinely encouraging, but it is not the whole picture. Before making a decision, visit in person and use the checklist questions in this report to find out what daily life looks like for your parent, particularly regarding night staffing ratios, how staff respond to distress, and what activities are available for people who cannot join group sessions.

The three questions to ask when you visit

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In Their Own Words

How Lakeside View Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Lakeside View Nursing Home says about itself

Where families find relief after difficult care journeys

Compassionate Care in Southport at Lakeside View Nursing Home

When you've tried other places without success, finding somewhere that genuinely works feels like a weight lifting. Lakeside View Nursing Home in Southport seems to offer that relief to families who've been through the mill. The consistent feedback suggests residents settle well here, appearing content and well-cared-for in their daily routines.

Care & specialisms

Who they care for

    The home cares for people over 65 with various needs including sensory impairments, mental health conditions and dementia.

    How they describe their dementia care

    While dementia care is offered here, specific approaches and programmes would need discussing directly with the home to understand how they support residents with memory loss.

    “Sometimes the best recommendation is simply knowing your relative is somewhere they seem genuinely happy.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    What Does 'Dementia Specialist' Mean?

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