Fazakerley House Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds45
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2022-12-21
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about residents who seem genuinely happy and engaged with life in the home. There's a social atmosphere that helps people stay connected, and staff respond quickly when residents need anything.
The eight family priority themes
- Staff warmth70
- Compassion & dignity70
- Cleanliness70
- Activities & engagement65
- Food quality60
- Healthcare68
- Management & leadership75
- Resident happiness68
What inspectors found
Inspected 2022-12-21
Is this home safe?
Is the care effective?
The Effective domain was rated Good, covering training, care planning, healthcare access, nutrition, and how well the home meets individual needs. This is a broad domain and a Good rating indicates inspectors found these areas satisfactory overall. Dementia is listed as a specialism, which means the home should be able to demonstrate specific dementia training and appropriate care approaches. No specific detail about training content, care plan quality, GP access frequency, or food quality is reproduced in the available text. The improvement from the previous overall rating suggests that effectiveness concerns identified earlier were remedied.Is this home caring?
The Caring domain was rated Good, indicating inspectors were satisfied that staff treated residents with kindness, dignity, and respect. This domain is the highest-weighted in our family review data and is typically assessed through inspector observation of staff-resident interactions, resident and family interviews, and review of care records. No direct quotes from residents or relatives are reproduced in the available report text, which limits how specifically we can describe what was observed. The home's improvement from Requires Improvement suggests that any caring concerns previously identified had been addressed by the time of inspection.Is the home responsive?
The Responsive domain was rated Good, covering how well the home meets individual needs, provides meaningful activities, responds to complaints, and plans for end of life. This domain spans a wide range of experience — from whether your parent has something purposeful to do each day, to whether their wishes about dying are respected. No specific detail about the activities programme, individual engagement, complaint handling, or end-of-life planning is reproduced in the available report text. For a home caring for people with dementia, responsiveness to individual and changing needs is particularly important.Is the home well-led?
The Well-led domain was rated Good, and the home is managed by a named Registered Manager with a Nominated Individual also identified — indicating a structured accountability chain was in place at the time of inspection. The home's overall improvement from Requires Improvement to Good across all domains is the strongest evidence of effective leadership: it suggests the manager identified what was wrong, took action, and sustained improvement long enough for inspectors to be satisfied. No specific detail about leadership culture, staff empowerment, quality monitoring systems, or family communication practices is reproduced in the available text. The home is operated by HC-One Limited, a large national provider.
Source: CQC inspection report →
What the evidence base says
The home welcomes adults under 65 as well as older residents, supporting people with physical disabilities alongside those living with dementia. This mix of ages and needs creates a varied community. For residents living with dementia, the home provides specialized support as part of their broader care approach. The combination of attentive staff and access to garden spaces can be particularly beneficial. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Fazakerley House has improved from Requires Improvement to Good across all domains — a meaningful step forward — but the inspection report provides limited specific detail, observations, or direct quotes, which limits how confidently we can score individual themes.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families talk about residents who seem genuinely happy and engaged with life in the home. There's a social atmosphere that helps people stay connected, and staff respond quickly when residents need anything.
What inspectors have recorded
How it sits against good practice
Sometimes the best measure of a care home is simply whether residents seem content — and here, that seems to be the case.
Worth a visit
Fazakerley House Residential Care Home in Prescot was assessed in November 2022 and achieved a Good rating across all five inspection domains — Safe, Effective, Caring, Responsive, and Well-led. Importantly, this represents a genuine improvement from a previous Requires Improvement rating, which tells you the leadership team recognised problems and addressed them. The home is registered for 45 beds and cares for adults over and under 65, including people living with dementia and those with physical disabilities. A named Registered Manager and Nominated Individual were in post at the time of inspection, and the overall direction of travel is positive. The main limitation is that the publicly available inspection text provides very little specific detail — no direct quotes from residents or families, no inspector observations about daily life, and no specifics about staffing ratios, activities, food, or the dementia environment. A Good rating means the minimum standard was met, but it does not tell you how far above the minimum the home operates. When you visit, focus on what you can see and hear: watch how staff interact with residents in corridors, ask how many permanent staff are on the dementia unit overnight, find out how often your parent's care plan would be reviewed with your input, and ask what happens for residents who cannot join group activities.
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In Their Own Words
How Fazakerley House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where everyday kindness meets genuine care in Prescot
Dedicated residential home Support in Prescot
When families describe how content their loved ones seem at Fazakerley House Residential Care Home in Prescot, you can hear the relief in their words. This care home supports adults of all ages, including those living with dementia or physical disabilities. The sense of settled contentment that families notice speaks to something working well here.
Who they care for
The home welcomes adults under 65 as well as older residents, supporting people with physical disabilities alongside those living with dementia. This mix of ages and needs creates a varied community.
For residents living with dementia, the home provides specialized support as part of their broader care approach. The combination of attentive staff and access to garden spaces can be particularly beneficial.
“Sometimes the best measure of a care home is simply whether residents seem content — and here, that seems to be the case.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Fazakerley House has improved from Requires Improvement to Good across all domains — a meaningful step forward — but the inspection report provides limited specific detail, observations, or direct quotes, which limits how confidently we can score individual themes.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families talk about residents who seem genuinely happy and engaged with life in the home. There's a social atmosphere that helps people stay connected, and staff respond quickly when residents need anything.
What inspectors have recorded
How it sits against good practice
Sometimes the best measure of a care home is simply whether residents seem content — and here, that seems to be the case.
Worth a visit
Fazakerley House Residential Care Home in Prescot was assessed in November 2022 and achieved a Good rating across all five inspection domains — Safe, Effective, Caring, Responsive, and Well-led. Importantly, this represents a genuine improvement from a previous Requires Improvement rating, which tells you the leadership team recognised problems and addressed them. The home is registered for 45 beds and cares for adults over and under 65, including people living with dementia and those with physical disabilities. A named Registered Manager and Nominated Individual were in post at the time of inspection, and the overall direction of travel is positive. The main limitation is that the publicly available inspection text provides very little specific detail — no direct quotes from residents or families, no inspector observations about daily life, and no specifics about staffing ratios, activities, food, or the dementia environment. A Good rating means the minimum standard was met, but it does not tell you how far above the minimum the home operates. When you visit, focus on what you can see and hear: watch how staff interact with residents in corridors, ask how many permanent staff are on the dementia unit overnight, find out how often your parent's care plan would be reviewed with your input, and ask what happens for residents who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Fazakerley House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Fazakerley House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where everyday kindness meets genuine care in Prescot
Dedicated residential home Support in Prescot
When families describe how content their loved ones seem at Fazakerley House Residential Care Home in Prescot, you can hear the relief in their words. This care home supports adults of all ages, including those living with dementia or physical disabilities. The sense of settled contentment that families notice speaks to something working well here.
Who they care for
The home welcomes adults under 65 as well as older residents, supporting people with physical disabilities alongside those living with dementia. This mix of ages and needs creates a varied community.
For residents living with dementia, the home provides specialized support as part of their broader care approach. The combination of attentive staff and access to garden spaces can be particularly beneficial.
The home & environment
The home keeps everything spotless — something families consistently notice and appreciate. Residents can spend time in the well-kept rear gardens whenever they like, giving everyone that important connection to outdoor space.
“Sometimes the best measure of a care home is simply whether residents seem content — and here, that seems to be the case.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
