Bank House
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds43
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities, Sensory impairment
- Last inspected2023-09-29
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth35
- Compassion & dignity35
- Cleanliness35
- Activities & engagement30
- Food quality30
- Healthcare30
- Management & leadership25
- Resident happiness30
What inspectors found
Inspected 2023-09-29
Is this home safe?
Is the care effective?
The published inspection text does not contain specific findings for the Effective domain. There is no information available about care plan quality, dementia training content, GP access arrangements, medication management, or food provision. The home's specialism list includes dementia, learning disabilities, physical disabilities, and sensory impairment, all of which require staff with specific, regularly updated training. Without domain-level findings it is not possible to assess whether effective practice was in place at the time of inspection.Is this home caring?
The published inspection text does not include any specific findings for the Caring domain. There are no inspector observations of staff interactions, no resident testimony about how staff make them feel, and no relative accounts of dignity or respect. Staff warmth and compassion together account for over 55% of positive signals in our family review data, making this the area families most want to understand before choosing a home. The absence of published detail here means you will need to form your own judgement on a visit.Is the home responsive?
The published inspection text does not contain specific findings for the Responsive domain. There is no information about the activities programme, how individual preferences are identified and acted on, how the home supports residents who cannot join group activities, or how end-of-life wishes are recorded. The home supports people with dementia alongside people with learning disabilities and physical disabilities, which means the activities offer needs to be genuinely varied and individually tailored rather than group-only.Is the home well-led?
The published inspection text does not include specific findings for the Well-led domain beyond noting that the home has a registered manager and a nominated individual. An Inadequate overall rating, declining from Requires Improvement, is the most significant signal available here. Leadership instability or a failure to act on previous inspection recommendations is the most common root cause of a declining trajectory in care homes. It is not possible to assess from the published text whether the current registered manager has the authority, support, and systems needed to drive improvement.
Source: CQC inspection report →
What the evidence base says
The team supports residents across a wide age range, from adults under 65 through to older residents. They provide specialist care for people with sensory impairments, physical disabilities and learning disabilities. Bank House offers dementia care as part of their range of specialist services. The home supports residents living with different stages and types of dementia alongside their other care specialisms. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
This home received an overall Inadequate rating at its September 2023 inspection, having declined from Requires Improvement. The published report text provides almost no specific evidence across any of the eight family themes, making it impossible to score any area above the weak-evidence threshold.
Homes in North West typically score 68–82.Worth a visit
Bank House Care Home, on Brandleshome Road in Bury, was rated Inadequate at its most recent inspection in September 2023. This is the lowest possible rating, and it represents a decline from the previous rating of Requires Improvement. The published inspection report text provided for this analysis contains almost no specific findings: no inspector observations, no resident or relative testimony, and no domain-level detail are included in the available text, making it impossible to identify specific strengths or confirm safe practice in any area. An Inadequate rating means the home was judged to be failing to meet fundamental standards of care at the time of inspection. Before considering this home for your parent, you should check whether a more recent inspection has taken place (a January 2025 assessment appears to have been published in March 2025, with Good ratings across all domains; request that full report before making any decision). On any visit, ask the manager directly about what changed after the 2023 inspection, request to see the most recent staffing rota showing permanent versus agency cover, and ask how many incidents or safeguarding concerns were raised in the past six months and what action was taken.
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In Their Own Words
How Bank House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support across different care needs in Bury
Dedicated nursing home Support in Bury
Bank House Care Home in Bury provides residential care for people with various support needs. The home welcomes both younger and older adults, offering specialist care for those living with dementia, physical disabilities, learning disabilities and sensory impairments.
Who they care for
The team supports residents across a wide age range, from adults under 65 through to older residents. They provide specialist care for people with sensory impairments, physical disabilities and learning disabilities.
Bank House offers dementia care as part of their range of specialist services. The home supports residents living with different stages and types of dementia alongside their other care specialisms.
“To learn more about the care available at Bank House, families are welcome to arrange a visit and discuss their loved one's specific needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
This home received an overall Inadequate rating at its September 2023 inspection, having declined from Requires Improvement. The published report text provides almost no specific evidence across any of the eight family themes, making it impossible to score any area above the weak-evidence threshold.
Homes in North West typically score 68–82.Worth a visit
Bank House Care Home, on Brandleshome Road in Bury, was rated Inadequate at its most recent inspection in September 2023. This is the lowest possible rating, and it represents a decline from the previous rating of Requires Improvement. The published inspection report text provided for this analysis contains almost no specific findings: no inspector observations, no resident or relative testimony, and no domain-level detail are included in the available text, making it impossible to identify specific strengths or confirm safe practice in any area. An Inadequate rating means the home was judged to be failing to meet fundamental standards of care at the time of inspection. Before considering this home for your parent, you should check whether a more recent inspection has taken place (a January 2025 assessment appears to have been published in March 2025, with Good ratings across all domains; request that full report before making any decision). On any visit, ask the manager directly about what changed after the 2023 inspection, request to see the most recent staffing rota showing permanent versus agency cover, and ask how many incidents or safeguarding concerns were raised in the past six months and what action was taken.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Bank House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Bank House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support across different care needs in Bury
Dedicated nursing home Support in Bury
Bank House Care Home in Bury provides residential care for people with various support needs. The home welcomes both younger and older adults, offering specialist care for those living with dementia, physical disabilities, learning disabilities and sensory impairments.
Who they care for
The team supports residents across a wide age range, from adults under 65 through to older residents. They provide specialist care for people with sensory impairments, physical disabilities and learning disabilities.
Bank House offers dementia care as part of their range of specialist services. The home supports residents living with different stages and types of dementia alongside their other care specialisms.
“To learn more about the care available at Bank House, families are welcome to arrange a visit and discuss their loved one's specific needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
