Dementia Care Home

Ash Cottage

26 – 28 Crow Woods, Bury, Lancashire, BL0 0HY

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds24
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2023-01-31

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors describe a calm, peaceful atmosphere that feels right for retirement living. While the transition into care can naturally bring some anxiety, residents report that staff work hard to help people settle in and find their feet.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement60
  • Food quality60
  • Healthcare68
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2023-01-31

  • Is this home safe?

    Good
    Safe was rated Good at the January 2023 inspection, an improvement from the previous Requires Improvement rating. This domain covers staffing levels, medicines management, infection control, and how the home responds to incidents. The published summary does not include specific observations about staffing ratios, night cover, or how incidents are logged and acted on. The improvement from the previous rating suggests the home has addressed the concerns that led to Requires Improvement in the past.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the January 2023 inspection. This domain covers training, care planning, healthcare access, and food. The published summary confirms the rating but does not include specific detail about the content of dementia training, how frequently care plans are reviewed, or how GP and specialist access is arranged. Ash Cottage is registered as a dementia specialist home, so training and care planning should reflect that specialism.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the January 2023 inspection. This domain covers warmth of staff interactions, dignity, respect, and how well the home supports independence. The published summary does not include direct inspector observations of staff behaviour, specific examples of how dignity is protected, or quotes from residents or relatives recorded during the inspection. A Good rating means inspectors were satisfied, but the absence of published detail means the quality of everyday care is best assessed on a visit.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good at the January 2023 inspection. This domain covers how well the home tailors care to individual needs, the range and quality of activities, and how end-of-life care is planned and delivered. The published summary does not include specific examples of activities offered, how the home supports residents who cannot join group sessions, or how end-of-life preferences are recorded and honoured.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led was rated Good at the January 2023 inspection, improving from Requires Improvement at the previous inspection. The published record names two registered managers and a nominated individual, which indicates a clear accountability structure. The improvement across all five domains from the previous inspection suggests leadership has made meaningful changes since earlier concerns were identified. The published summary does not include detail about how staff are supported to raise concerns, how the home communicates with families, or how the manager is visible to residents day to day.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist dementia care alongside general support for adults over 65. While dementia care is listed as a specialism, specific details about their approach to memory care aren't currently available. Families considering dementia support should ask about their methods during a visit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Ash Cottage has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful and positive step. However, the published inspection text provides limited specific detail, so several scores reflect the Good rating rather than rich observed evidence.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors describe a calm, peaceful atmosphere that feels right for retirement living. While the transition into care can naturally bring some anxiety, residents report that staff work hard to help people settle in and find their feet.

Lens 02

What inspectors have recorded

The management team maintains a visible presence throughout the home, with clear expectations that create consistency in daily care. Staff across all levels show genuine attentiveness to what residents need, responding quickly without making assumptions about what older people can or can't do.

Lens 03

How it sits against good practice

The focus on helping residents maintain and rebuild their independence sets an encouraging tone for what care can achieve.

DCC Recommendation

Worth a visit

Ash Cottage in Bury was rated Good at its inspection on 3 January 2023, with Good ratings across all five domains: safe, effective, caring, responsive, and well-led. This is a significant improvement from the previous rating of Requires Improvement, and an improvement across every domain is a positive indicator that leadership has addressed earlier concerns. The home is registered for 24 beds, specialises in dementia care for adults over 65, and has a named registered management team in place. The main limitation for families is that the published inspection summary is brief, and it is not possible to confirm specific detail about staffing ratios, the dementia environment, activity provision, or food quality from the published text alone. The improvement from Requires Improvement makes this home worth a visit, but the visit itself will need to answer the questions the inspection record cannot. In particular, ask the manager how many permanent staff are on the dementia unit after 8pm, how often agency staff are used, and whether you can see last week's actual staffing rota rather than the planned template.

The three questions to ask when you visit

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In Their Own Words

How Ash Cottage describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Ash Cottage says about itself

Where structured support helps residents rebuild their independence

Dedicated residential home Support in Bury

Some care homes focus purely on safety and routine, but Ash Cottage in Bury takes a different approach. This North West home actively works with residents to help them regain confidence and mobility, rather than simply accepting decline as inevitable. The team here seems to understand that moving into care doesn't mean giving up on personal goals.

Care & specialisms

Who they care for

    The home provides specialist dementia care alongside general support for adults over 65.

    How they describe their dementia care

    While dementia care is listed as a specialism, specific details about their approach to memory care aren't currently available. Families considering dementia support should ask about their methods during a visit.

    “The focus on helping residents maintain and rebuild their independence sets an encouraging tone for what care can achieve.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    What Does 'Dementia Specialist' Mean?

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