Coppelia House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds30
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2019-11-22
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STAGE 4 — RESEARCHING CARE HOMES
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Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth70
- Compassion & dignity70
- Cleanliness68
- Activities & engagement65
- Food quality62
- Healthcare68
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2019-11-22
Is this home safe?
Is the care effective?
The home was rated Good for effectiveness, which covers training, care planning, nutrition and hydration, and access to healthcare professionals including GPs. For a dementia-specialist home, effectiveness means staff should understand not just physical health needs but the cognitive and behavioural dimensions of dementia. The Good rating indicates inspectors were satisfied these standards were met. No specific detail about the content of training, how often care plans are reviewed, or how the home monitors health changes is available in the published summary.Is this home caring?
Coppelia House was rated Good for caring, which covers how staff treat residents — their warmth, the degree to which they respect dignity and privacy, and whether people are supported to maintain independence. This is the domain that most closely reflects the day-to-day emotional quality of life for your parent. A Good here means inspectors were satisfied that the culture of care was kind and respectful. No direct observations, specific interactions, or resident or family quotes are included in the available published summary.Is the home responsive?
The inspection rated Coppelia House as Good for responsiveness, which covers how well the home tailors its care and activities to individual residents, responds to complaints, and supports people at the end of life. For a dementia-specialist home, responsiveness means recognising that your parent's needs, preferences, and capacities will change — and adapting accordingly. The Good rating indicates inspectors were satisfied with what they found. No specific detail about the activity programme, how individual preferences are accommodated, or end-of-life care practices is included in the available summary.Is the home well-led?
Coppelia House was rated Good for Well-led, indicating inspectors were satisfied with the management, governance, and culture of the home under Peninsula Care Homes Limited and nominated individual Miss Louise Arnold. Given the home's improvement from a previous Requires Improvement rating, this Good in Well-led is particularly significant — it suggests leadership has driven genuine change rather than superficial compliance. Good governance means the home should have systems in place to monitor quality, learn from incidents, and act on feedback from residents and families. No specific detail about management visibility, staff culture, or governance mechanisms is included in the available published summary.
Source: CQC inspection report →
What the evidence base says
The team at Coppelia House specialises in dementia care for people over 65. Their experience in supporting residents with dementia means they understand the importance of creating a calm, familiar environment. As a specialist dementia care home, Coppelia House focuses on maintaining residents' independence and dignity. The small size of the home can help create a less overwhelming environment for people living with dementia. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Coppelia House scores a solid 72 — reflecting a home that has made meaningful improvements from a previous Requires Improvement rating to a Good across all five domains, though the inspection report available to us contains limited specific detail, direct quotes, or observational evidence to push the score higher with confidence.
Homes in South West typically score 68–82.Worth a visit
Coppelia House in Newton Abbot was assessed in June 2025 and rated Good across all five inspection domains — Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful result because the home had previously been rated Requires Improvement, meaning inspectors found evidence of genuine, sustained progress rather than a one-off good day. For a 30-bed home specialising in dementia care for older adults, achieving a consistent Good across the board suggests the basics of safe, kind care are in place and leadership has taken accountability for past shortcomings seriously. The main limitation of this report is that the published inspection summary contains very little specific detail — no direct quotes from your parent's potential neighbours or their families, no individual observations of care moments, and no specific data on staffing ratios, food menus, or activity programmes. A Good rating tells you the threshold has been met; it does not tell you what daily life feels like at 7am or 11pm. Before deciding, visit unannounced if you can, ask to see the activity schedule for the past fortnight rather than a planned one, and ask specifically: how many permanent staff are on the dementia unit overnight, and what was the last serious incident and what changed as a result?
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Coppelia House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Coppelia House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Small and friendly dementia care with well-loved gardens
Coppelia House – Your Trusted residential home
Coppelia House in Newton Abbot offers dementia care in what families describe as a small, friendly setting. This care home specialises in supporting people over 65 who are living with dementia, with staff who've been noted for their caring approach. The home's well-stocked garden provides a pleasant outdoor space for residents to enjoy.
Who they care for
The team at Coppelia House specialises in dementia care for people over 65. Their experience in supporting residents with dementia means they understand the importance of creating a calm, familiar environment.
As a specialist dementia care home, Coppelia House focuses on maintaining residents' independence and dignity. The small size of the home can help create a less overwhelming environment for people living with dementia.
“If you'd like to see the gardens and meet the team, visits can be arranged to help you get a feel for life at Coppelia House.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Coppelia House scores a solid 72 — reflecting a home that has made meaningful improvements from a previous Requires Improvement rating to a Good across all five domains, though the inspection report available to us contains limited specific detail, direct quotes, or observational evidence to push the score higher with confidence.
Homes in South West typically score 68–82.Worth a visit
Coppelia House in Newton Abbot was assessed in June 2025 and rated Good across all five inspection domains — Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful result because the home had previously been rated Requires Improvement, meaning inspectors found evidence of genuine, sustained progress rather than a one-off good day. For a 30-bed home specialising in dementia care for older adults, achieving a consistent Good across the board suggests the basics of safe, kind care are in place and leadership has taken accountability for past shortcomings seriously. The main limitation of this report is that the published inspection summary contains very little specific detail — no direct quotes from your parent's potential neighbours or their families, no individual observations of care moments, and no specific data on staffing ratios, food menus, or activity programmes. A Good rating tells you the threshold has been met; it does not tell you what daily life feels like at 7am or 11pm. Before deciding, visit unannounced if you can, ask to see the activity schedule for the past fortnight rather than a planned one, and ask specifically: how many permanent staff are on the dementia unit overnight, and what was the last serious incident and what changed as a result?
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Coppelia House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Coppelia House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Small and friendly dementia care with well-loved gardens
Coppelia House – Your Trusted residential home
Coppelia House in Newton Abbot offers dementia care in what families describe as a small, friendly setting. This care home specialises in supporting people over 65 who are living with dementia, with staff who've been noted for their caring approach. The home's well-stocked garden provides a pleasant outdoor space for residents to enjoy.
Who they care for
The team at Coppelia House specialises in dementia care for people over 65. Their experience in supporting residents with dementia means they understand the importance of creating a calm, familiar environment.
As a specialist dementia care home, Coppelia House focuses on maintaining residents' independence and dignity. The small size of the home can help create a less overwhelming environment for people living with dementia.
“If you'd like to see the gardens and meet the team, visits can be arranged to help you get a feel for life at Coppelia House.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
