Brooklands Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds43
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2022-11-08
Save Brooklands Care Home to your shortlist
Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe the atmosphere as genuinely welcoming, with staff who are easy to talk to and approachable. Several people mention feeling reassured by how friendly the team is when they visit. The home is consistently noted for being spotless and well-decorated, creating a pleasant environment for residents.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness68
- Activities & engagement60
- Food quality60
- Healthcare68
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2022-11-08
Is this home safe?
Is the care effective?
Brooklands Care Home was rated Good for Effective at its October 2022 inspection, covering care planning, staff training, healthcare access, and nutrition. The home lists dementia, mental health, physical disabilities, and sensory impairment as specialisms, which implies a broad training requirement for staff. No specific detail about training content, care plan quality, GP visiting arrangements, or food provision is included in the published text.Is this home caring?
The home received a Good rating for Caring at the October 2022 inspection, covering staff warmth, dignity, respect, and independence. This is the domain families weight most heavily in our review data, with staff warmth mentioned in 57.3% of positive reviews and compassion in 55.2%. The published text does not include specific inspector observations, resident testimony, or relative feedback about how staff behave in practice.Is the home responsive?
Brooklands Care Home was rated Good for Responsive at its October 2022 inspection, covering activities, individual engagement, and end-of-life care. The home supports residents with dementia, mental health conditions, physical disabilities, and sensory impairment, which requires a genuinely varied and adaptable activities programme. No specific description of activities, one-to-one engagement, or end-of-life planning is included in the published text.Is the home well-led?
The home was rated Good for Well-led at its October 2022 inspection, having previously been rated Requires Improvement. A named registered manager, Mrs Anna Louise Quilliam, is recorded as in post, and a nominated individual, Mr David Jason Wright, is identified as the accountable person for the provider. The improvement across all five domains from the previous inspection suggests that leadership actively addressed earlier concerns. No detail about management visibility, staff culture, or governance processes is provided in the published text.
Source: CQC inspection report →
What the evidence base says
Brooklands caters for adults both under and over 65, with expertise in dementia care, mental health conditions, physical disabilities and sensory impairments. The home has particular experience with advanced dementia, with families reporting that residents continue participating in structured creative activities even as cognitive abilities decline. Staff work to maintain meaningful occupation and happiness throughout different stages of the condition. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Brooklands Care Home scores 72 out of 100, reflecting a genuine improvement from its previous Requires Improvement rating to a Good across all five domains, though the published inspection text provides limited specific detail to move scores higher with confidence.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families describe the atmosphere as genuinely welcoming, with staff who are easy to talk to and approachable. Several people mention feeling reassured by how friendly the team is when they visit. The home is consistently noted for being spotless and well-decorated, creating a pleasant environment for residents.
What inspectors have recorded
The management team focuses on individualised care planning, with staff following through on personal approaches for each resident. Families note that communication is straightforward and staff are consistently described as personable and engaged with residents' wellbeing.
How it sits against good practice
If you're considering Brooklands for someone you love, visiting in person will give you the clearest sense of whether it feels right for your family.
Worth a visit
Brooklands Care Home, at 44 Albany Road, Liverpool, was rated Good across all five inspection domains following an assessment in October 2022, published in November 2022. This is a meaningful improvement from its previous rating of Requires Improvement, and covers safety, staffing, care planning, staff conduct, activities, and leadership. A named registered manager, Mrs Anna Louise Quilliam, is in post, and a nominated individual is recorded, indicating clear accountability at the top of the home. The main limitation for families is that the published inspection text is brief and does not include specific observations, resident or relative quotes, or detail about daily life in the home. The Good rating is a positive signal, but it tells you the direction of travel rather than the full picture. When you visit, ask to see the staffing rota for the past two weeks, including nights, and ask the manager what specific changes were made since the previous inspection to address the areas that were not meeting the standard.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Brooklands Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Brooklands Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where creative activities bring genuine joy to residents with dementia
Brooklands Care Home – Your Trusted residential home
For families searching for dementia care in Liverpool, Brooklands Care Home has built a reputation for keeping residents engaged through meaningful activities. The home supports people with various needs, from physical disabilities to mental health conditions. What catches visitors' attention is how staff work to maintain residents' happiness, even as conditions progress.
Who they care for
Brooklands caters for adults both under and over 65, with expertise in dementia care, mental health conditions, physical disabilities and sensory impairments.
The home has particular experience with advanced dementia, with families reporting that residents continue participating in structured creative activities even as cognitive abilities decline. Staff work to maintain meaningful occupation and happiness throughout different stages of the condition.
“If you're considering Brooklands for someone you love, visiting in person will give you the clearest sense of whether it feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Brooklands Care Home scores 72 out of 100, reflecting a genuine improvement from its previous Requires Improvement rating to a Good across all five domains, though the published inspection text provides limited specific detail to move scores higher with confidence.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families describe the atmosphere as genuinely welcoming, with staff who are easy to talk to and approachable. Several people mention feeling reassured by how friendly the team is when they visit. The home is consistently noted for being spotless and well-decorated, creating a pleasant environment for residents.
What inspectors have recorded
The management team focuses on individualised care planning, with staff following through on personal approaches for each resident. Families note that communication is straightforward and staff are consistently described as personable and engaged with residents' wellbeing.
How it sits against good practice
If you're considering Brooklands for someone you love, visiting in person will give you the clearest sense of whether it feels right for your family.
Worth a visit
Brooklands Care Home, at 44 Albany Road, Liverpool, was rated Good across all five inspection domains following an assessment in October 2022, published in November 2022. This is a meaningful improvement from its previous rating of Requires Improvement, and covers safety, staffing, care planning, staff conduct, activities, and leadership. A named registered manager, Mrs Anna Louise Quilliam, is in post, and a nominated individual is recorded, indicating clear accountability at the top of the home. The main limitation for families is that the published inspection text is brief and does not include specific observations, resident or relative quotes, or detail about daily life in the home. The Good rating is a positive signal, but it tells you the direction of travel rather than the full picture. When you visit, ask to see the staffing rota for the past two weeks, including nights, and ask the manager what specific changes were made since the previous inspection to address the areas that were not meeting the standard.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Brooklands Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Brooklands Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where creative activities bring genuine joy to residents with dementia
Brooklands Care Home – Your Trusted residential home
For families searching for dementia care in Liverpool, Brooklands Care Home has built a reputation for keeping residents engaged through meaningful activities. The home supports people with various needs, from physical disabilities to mental health conditions. What catches visitors' attention is how staff work to maintain residents' happiness, even as conditions progress.
Who they care for
Brooklands caters for adults both under and over 65, with expertise in dementia care, mental health conditions, physical disabilities and sensory impairments.
The home has particular experience with advanced dementia, with families reporting that residents continue participating in structured creative activities even as cognitive abilities decline. Staff work to maintain meaningful occupation and happiness throughout different stages of the condition.
Management & ethos
The management team focuses on individualised care planning, with staff following through on personal approaches for each resident. Families note that communication is straightforward and staff are consistently described as personable and engaged with residents' wellbeing.
The home & environment
The food here gets specific praise from current residents, who describe it as excellent. The home is kept immaculately clean throughout, something families mention regularly. During the pandemic lockdowns, staff sent photos and videos to help families stay connected with their loved ones.
“If you're considering Brooklands for someone you love, visiting in person will give you the clearest sense of whether it feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
