Springkell House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds35
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2023-09-13
Save Springkell House to your shortlist
Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.
STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors often comment on how the team here responds quickly to needs and concerns. The atmosphere feels cosy and welcoming, with staff encouraging residents to join in activities both indoors and in the accessible garden spaces.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership70
- Resident happiness70
What inspectors found
Inspected 2023-09-13
Is this home safe?
Is the care effective?
The home was rated Good for Effective at its August 2025 inspection. The published findings do not include specific detail on care plan quality, GP access, dementia training content, or nutritional monitoring. The home is registered as a dementia specialist, which means inspectors will have assessed whether care practices were appropriate for that group. The inspection did not publish specific observations about how care plans are structured or how frequently they are reviewed.Is this home caring?
The home was rated Good for Caring at its August 2025 inspection. The published findings do not include specific inspector observations about how staff speak to residents, whether residents are addressed by preferred names, or how the team responds when someone with dementia becomes distressed. A Good rating in this domain means inspectors were satisfied that the culture of care met the standard, but the detail behind that judgement is not available in the published text.Is the home responsive?
The home was rated Good for Responsive at its August 2025 inspection. The published findings do not include specific detail on the activities programme, one-to-one engagement for residents with advanced dementia, or how individual preferences are built into daily routines. The home is registered as a dementia specialist and residential care provider for 35 people. Without the detailed inspection narrative, it is not possible to assess from published information what daily life actually looks like for residents.Is the home well-led?
The home was rated Good for Well-led at its August 2025 inspection. The registered manager is Mr Jozef Tomko and the nominated individual is Mr Arinesalingam Gnanakumar, both named in the registration record. The home is run by Madeprice Limited. The published inspection findings do not include specific observations about manager visibility, staff culture, governance systems, or how the home responds to complaints. A Good rating indicates inspectors found leadership met the standard at the time of the inspection.
Source: CQC inspection report →
What the evidence base says
Springkell House specialises in dementia care and supports adults over 65. The team understands the specific needs of people living with dementia, creating a supportive environment where residents can maintain their independence safely. The accessible garden spaces provide gentle stimulation and opportunities for outdoor enjoyment. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Springkell House was rated Good across all five inspection domains at its August 2025 assessment. The overall Family Score of 73 reflects a home with positive inspection outcomes but limited published detail on the specifics that matter most to families, such as staffing ratios, food quality, and individual activity provision.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors often comment on how the team here responds quickly to needs and concerns. The atmosphere feels cosy and welcoming, with staff encouraging residents to join in activities both indoors and in the accessible garden spaces.
What inspectors have recorded
How it sits against good practice
For families facing difficult care decisions, visiting Springkell House offers a chance to see their therapeutic approach firsthand.
Worth a visit
Springkell House in Hindhead was rated Good across all five inspection domains at its most recent assessment, completed on 22 August 2025 and published on 25 November 2025. The home is registered for 35 residents, specialises in dementia care and care for adults over 65, and is run by Madeprice Limited with a named registered manager in post. A Good rating across every domain is a meaningful baseline: it tells you that inspectors did not find systemic failures in safety, care practice, leadership, or responsiveness. The main uncertainty here is that the published report does not contain the level of detail that families need to make a confident decision. Inspectors did not record specific observations about staff warmth, food quality, night staffing, dementia-specific practice, or individual activity provision in the findings available. This does not mean those things are poor: it means you need to find out for yourself. When you visit, ask to see last week's actual staffing rota, ask how many carers are on overnight, and spend time in a communal area watching how staff interact with residents before anyone knows you are assessing them.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Springkell House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Springkell House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where caring staff create a therapeutic hillside haven
Springkell House Care Home – Your Trusted residential home
Families searching for dementia care often find reassurance at Springkell House Care Home in Hindhead. Set on pleasant hillside grounds in the South East, this home has built a reputation for responsive staff who genuinely support both residents and their loved ones. The combination of therapeutic outdoor spaces and a proactive care approach helps create an environment where people feel properly looked after.
Who they care for
Springkell House specialises in dementia care and supports adults over 65.
The team understands the specific needs of people living with dementia, creating a supportive environment where residents can maintain their independence safely. The accessible garden spaces provide gentle stimulation and opportunities for outdoor enjoyment.
“For families facing difficult care decisions, visiting Springkell House offers a chance to see their therapeutic approach firsthand.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Springkell House was rated Good across all five inspection domains at its August 2025 assessment. The overall Family Score of 73 reflects a home with positive inspection outcomes but limited published detail on the specifics that matter most to families, such as staffing ratios, food quality, and individual activity provision.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors often comment on how the team here responds quickly to needs and concerns. The atmosphere feels cosy and welcoming, with staff encouraging residents to join in activities both indoors and in the accessible garden spaces.
What inspectors have recorded
How it sits against good practice
For families facing difficult care decisions, visiting Springkell House offers a chance to see their therapeutic approach firsthand.
Worth a visit
Springkell House in Hindhead was rated Good across all five inspection domains at its most recent assessment, completed on 22 August 2025 and published on 25 November 2025. The home is registered for 35 residents, specialises in dementia care and care for adults over 65, and is run by Madeprice Limited with a named registered manager in post. A Good rating across every domain is a meaningful baseline: it tells you that inspectors did not find systemic failures in safety, care practice, leadership, or responsiveness. The main uncertainty here is that the published report does not contain the level of detail that families need to make a confident decision. Inspectors did not record specific observations about staff warmth, food quality, night staffing, dementia-specific practice, or individual activity provision in the findings available. This does not mean those things are poor: it means you need to find out for yourself. When you visit, ask to see last week's actual staffing rota, ask how many carers are on overnight, and spend time in a communal area watching how staff interact with residents before anyone knows you are assessing them.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Springkell House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Springkell House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where caring staff create a therapeutic hillside haven
Springkell House Care Home – Your Trusted residential home
Families searching for dementia care often find reassurance at Springkell House Care Home in Hindhead. Set on pleasant hillside grounds in the South East, this home has built a reputation for responsive staff who genuinely support both residents and their loved ones. The combination of therapeutic outdoor spaces and a proactive care approach helps create an environment where people feel properly looked after.
Who they care for
Springkell House specialises in dementia care and supports adults over 65.
The team understands the specific needs of people living with dementia, creating a supportive environment where residents can maintain their independence safely. The accessible garden spaces provide gentle stimulation and opportunities for outdoor enjoyment.
The home & environment
The home maintains high standards of cleanliness throughout, with comfortable communal areas where residents can relax. Families appreciate the wholesome, well-prepared meals, and special touches like birthday cakes show attention to individual celebrations.
“For families facing difficult care decisions, visiting Springkell House offers a chance to see their therapeutic approach firsthand.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
