Dementia Care Home

Oaklands Care Home

238 North Street, Mansfield, Nottinghamshire, NG20 9BN

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff52 / 100

Staff warmth score

“Well Looked After”52%

of reviewers answered yes

Good to know

  • Registered beds52
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2017-10-25

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The team here seems to understand that moving into care can be daunting. Families describe staff who take time to engage with residents throughout the day, helping newcomers feel comfortable. There's a relaxed atmosphere that puts both residents and their visitors at ease.

The eight family priority themes

  • Staff warmth52
  • Compassion & dignity52
  • Cleanliness52
  • Activities & engagement50
  • Food quality50
  • Healthcare52
  • Management & leadership55
  • Resident happiness52
Section 02

What inspectors found

Inspected 2017-10-25

  • Is this home safe?

    Good
    Oaklands Care Home was rated Good for safety at its last full inspection. The Safe domain covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. No specific concerns were recorded. However, the published report contains no detail on staffing ratios, agency use, falls logging, or medicines processes, so it is not possible to verify what specifically satisfied inspectors.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain, which covers training, care planning, nutrition, and healthcare access, was rated Good. The home lists dementia as a specialism alongside mental health conditions, physical disabilities, and sensory impairments, which implies a broad training requirement. No specific detail is published on what dementia training staff receive, how care plans are structured, how often GPs visit, or how food quality and choice are managed.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good. This domain covers staff warmth, dignity, respect, and how well staff support independence. No inspector observations, no resident quotes, and no family comments are recorded in the published findings. The rating confirms that inspectors found no concerns, but it does not describe what kind or compassionate care actually looks like at Oaklands on an ordinary afternoon.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain, which covers activities, individual engagement, and end-of-life care, was rated Good. The home supports a wide range of needs including dementia, mental health conditions, and sensory impairments, which makes tailoring activities to individuals more complex and more important. No specific activities, schedules, or examples of individual engagement are described in the published findings.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good. The home is run by Knightingale Care Limited, with Mrs Samantha Louise Cheetham named as registered manager and Mrs Kim Gallagher as the nominated individual. These are the only leadership details published. No information is available about manager tenure, staff turnover, how the home responds to complaints, or how it involves families in governance.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home caters for adults of all ages, with particular experience in dementia care, sensory impairments, physical disabilities and mental health conditions. While the home lists dementia as one of its specialisms, specific details about their approach to dementia care would need to be confirmed during a visit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Oaklands Care Home holds a Good rating across all five inspection domains, but the published inspection report contains very little specific evidence: no direct observations, no resident or family quotes, and no detail on individual care practices. The score reflects a confirmed Good rating without the supporting detail that would push it higher.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

The team here seems to understand that moving into care can be daunting. Families describe staff who take time to engage with residents throughout the day, helping newcomers feel comfortable. There's a relaxed atmosphere that puts both residents and their visitors at ease.

Lens 02

What inspectors have recorded

Staff here appear genuinely attentive to residents' needs. Families notice the consistent, hands-on approach during their visits, with team members regularly checking in and engaging with residents throughout the day.

Lens 03

How it sits against good practice

If you're looking for somewhere in Mansfield where your loved one might feel comfortable quickly, Oaklands could be worth exploring.

DCC Recommendation

Worth a visit

Oaklands Care Home, at 238 North Street, Mansfield, was rated Good across all five inspection domains at its last full inspection in October 2017. A monitoring review in July 2023 found no evidence requiring a reassessment of that rating, meaning the Good rating has stood for several years. The home is registered to care for people over and under 65, including people with dementia, mental health conditions, physical disabilities, and sensory impairments, across 52 beds. The central limitation here is that the published inspection findings contain almost no specific detail: no inspector observations, no quotes from residents or family members, and no concrete examples of care in practice. A Good rating is a positive baseline, but it tells you relatively little on its own about what daily life actually looks like for your parent. Before visiting, prepare a list of specific questions covering night staffing numbers, agency staff usage, how the home supports someone with dementia, and how families are kept informed. On the visit itself, watch how staff interact with residents in corridors and communal areas, unprompted and unscripted, as that will tell you more than any rating.

The three questions to ask when you visit

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In Their Own Words

How Oaklands Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Oaklands Care Home says about itself

Where residents settle quickly and families feel genuinely welcomed

Oaklands Care Home – Your Trusted nursing home

Families visiting Oaklands Care Home in Mansfield often comment on how quickly their loved ones settle into their new surroundings. The care home supports adults with various needs, including dementia, sensory impairments and mental health conditions. What stands out to visitors is the warm reception they receive — even four-legged family members get a friendly welcome.

Care & specialisms

Who they care for

    The home caters for adults of all ages, with particular experience in dementia care, sensory impairments, physical disabilities and mental health conditions.

    How they describe their dementia care

    While the home lists dementia as one of its specialisms, specific details about their approach to dementia care would need to be confirmed during a visit.

    “If you're looking for somewhere in Mansfield where your loved one might feel comfortable quickly, Oaklands could be worth exploring.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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