Dementia Care Home

Wilfred Geere House

310 Highfield Road, Bolton, Lancashire, BL4 0PG

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds30
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2018-04-27

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What strikes families most is how staff take time to learn what makes each person tick. They notice the little things — favourite foods, daily routines, what brings comfort when someone's anxious. People describe a warm, patient approach that helps residents feel understood rather than just looked after.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership70
  • Resident happiness68
Section 02

What inspectors found

Inspected 2018-04-27

  • Is this home safe?

    Good
    The Safe domain was rated Good at the February 2021 inspection. This covers areas including medicines management, staffing levels, infection control, and safeguarding. No specific findings, observations, or examples from the inspection are included in the published report summary. The rating was reviewed in July 2023 and no evidence was found to suggest a reassessment was needed.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the February 2021 inspection. This domain covers training, care planning, nutrition and hydration, and access to healthcare. The home lists dementia as a specialism, which implies staff should hold appropriate training, but no detail about training content, care plan quality, or GP access is included in the published findings.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the February 2021 inspection. This domain covers kindness, dignity, respect, and whether staff treat residents as individuals. No inspector observations, resident quotes, or relative feedback are included in the published report summary to illustrate what this looks like in practice at Wilfred Geere House.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the February 2021 inspection. This domain covers whether the home responds to individual needs, provides meaningful activities, handles complaints, and supports residents at the end of life. No detail about the activity programme, complaint handling, or end-of-life support is included in the published summary.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the February 2021 inspection. The home is run by Bolton Council and has named registered managers and nominated individuals recorded on the public register. No specific observations about management visibility, staff culture, or quality improvement processes are included in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides care for people over 65, with particular experience supporting those living with dementia. Staff here understand the anxiety and confusion that dementia can bring, especially during transitions. They work to create stability and routine, which families say makes a real difference to their loved ones' sense of security. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Wilfred Geere House holds a Good rating across all five inspection domains, but the published report contains very little specific detail, observations, or direct testimony. The score reflects the positive overall rating while being honest that families cannot verify the detail behind it from the published findings alone.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What strikes families most is how staff take time to learn what makes each person tick. They notice the little things — favourite foods, daily routines, what brings comfort when someone's anxious. People describe a warm, patient approach that helps residents feel understood rather than just looked after.

Lens 02

What inspectors have recorded

The care team here clearly makes a difference to residents' wellbeing — families consistently describe kind, caring staff who help people feel secure. However, that laundry incident does raise questions about how the home handles problems when things go wrong.

Lens 03

How it sits against good practice

If you're considering Wilfred Geere House, it's worth asking about their procedures for handling incidents and keeping families informed.

DCC Recommendation

Worth a visit

Wilfred Geere House, on Highfield Road in Bolton, was rated Good across all five inspection domains at its last full inspection in February 2021, with that rating confirmed as still current following a monitoring review in July 2023. The home is run by Bolton Council and specialises in residential care for people aged over 65, including those living with dementia, with 30 beds in total. All five domains, covering safety, effectiveness, how caring staff are, how responsive the home is to individual needs, and the quality of leadership, were found to meet the Good standard. The main limitation here is that the published report is a summary rather than a detailed narrative inspection, which means very little specific evidence is available to explain what Good looks like day to day in this home. The rating itself is a positive signal, but you should not rely on it alone. When you visit, ask to see the actual staffing rota from last week (not a template), request the activity schedule from the past fortnight, ask about night staffing ratios specifically, and spend time in a communal area observing how staff interact with residents without knowing they are being watched. The inspection findings, while broadly positive, do not give you the detail you need to make a confident decision without a thorough in-person visit.

The three questions to ask when you visit

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In Their Own Words

How Wilfred Geere House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Wilfred Geere House says about itself

Gentle care that helps anxious residents feel settled and secure

Residential home in Bolton: True Peace of Mind

When someone with dementia moves somewhere new, those first few weeks can be frightening. Families tell us that at Wilfred Geere House in Bolton, residents who arrive confused or distressed from hospital often become noticeably calmer within days. The care team here seems to have a real knack for helping people adjust, and several families have watched their loved ones regain weight and rediscover their appetite after settling in.

Care & specialisms

Who they care for

    The home provides care for people over 65, with particular experience supporting those living with dementia.

    How they describe their dementia care

    Staff here understand the anxiety and confusion that dementia can bring, especially during transitions. They work to create stability and routine, which families say makes a real difference to their loved ones' sense of security.

    “If you're considering Wilfred Geere House, it's worth asking about their procedures for handling incidents and keeping families informed.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    The 8 Things Real Families Say About Dementia Care Homes

    A Which? Care Homes: Real Family Reviews

    Steps to take to Find a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Mean?

    Best UK Website for Comparing Dementia Care Homes

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    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Digital Photoframe

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