Dementia Care Home

Shooters Hill Residential Home

156 Shooters Hill Road, Greenwich, London, SE3 8RP

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds6
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions
  • Last inspected2019-01-09

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity58
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership42
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-01-09

  • Is this home safe?

    Good
    The inspection rated Safety as Good. Beyond this overall rating, the published report does not include specific observations about staffing levels, medicines management, falls monitoring, or infection control practice. The home is very small at six beds, which can mean a more consistent, familiar team for the people who live there, but it also means any staffing gap has an immediate impact. No specific concerns were recorded in the Safety domain.
    Verified by inspector
  • Is the care effective?

    Good
    The inspection rated Effective care as Good. The published report does not include specific findings about care plan content, review frequency, dementia training, GP access, or food quality. The home's specialism list includes dementia, learning disabilities, and mental health conditions, which requires staff to hold a broad and well-maintained skill set. No specific concerns were recorded in this domain.
    Verified by inspector
  • Is this home caring?

    Good
    The inspection rated Caring as Good. The published report does not include direct inspector observations of staff interactions, quotes from residents or relatives, or specific examples of how dignity and privacy were upheld. For a home supporting people with dementia and learning disabilities, the quality of moment-to-moment interaction between staff and residents is one of the most important things to assess. No concerns were recorded in this domain.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The inspection rated Responsive as Good. The published report does not include specific findings about activities provision, one-to-one engagement, individual life histories, or end-of-life planning. For a six-bed home with a mixed client group including people with dementia, meaningful daily occupation tailored to each individual is essential for wellbeing. No concerns were recorded in this domain.
    Verified by inspector
  • Is the home well-led?

    Requires improvement
    The inspection rated Well-led as Requires Improvement. This is the one area where inspectors found something below standard. The published report does not detail what the specific concern was, whether it related to quality monitoring, governance systems, culture, or management oversight. The home has two registered managers, Mr Ahmad Mungul and Mr Shemil Mungul. No information is available in the published text about manager tenure, staff morale, or how the home responds to concerns raised by residents or families.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team here works with adults under 65 who need specialist support, as well as older residents. They have experience caring for people with learning disabilities and mental health conditions. For residents living with dementia, the home provides specialist care tailored to individual needs. The team understands how to support people through the different stages of dementia. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Most domains were rated Good at inspection but the report contains very little specific detail, so scores reflect the general compliance statements rather than concrete observed evidence. The Requires Improvement in Well-led brings the overall picture down and warrants careful questioning on a visit.

Homes in London typically score 68–82.
DCC Recommendation

Worth a visit

Shooters Hill Residential Home, a small six-bed home on Shooters Hill Road in south-east London, was rated Good overall at its inspection in November 2018, with Good ratings across Safety, Effective care, Caring, and Responsive care. The home supports a wide range of needs including dementia, learning disabilities, and mental health conditions, which is an unusual mix for a home of this size. The one area that inspectors rated Requires Improvement is Well-led, meaning something about management, governance, or oversight was not up to standard at the time of inspection. Because the published report contains very little specific detail beyond the ratings themselves, it is not possible to say exactly what was found in any domain, good or concerning. This inspection is also now more than six years old, which means the picture may have changed significantly. Before making any decision, ask to see the most recent internal quality audits, speak directly to the registered managers, and spend time in the home observing how staff interact with the people who live there.

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In Their Own Words

How Shooters Hill Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Shooters Hill Residential Home says about itself

Where experience meets understanding for complex care needs

Compassionate Care in London at Shooters Hill Residential Home

When you're looking for specialist residential support in London, finding somewhere that truly understands complex needs matters. Shooters Hill Residential Home in London offers care for adults with learning disabilities, mental health conditions and dementia. The home sits in a quiet spot while staying close to local shops and transport links.

Care & specialisms

Who they care for

    The team here works with adults under 65 who need specialist support, as well as older residents. They have experience caring for people with learning disabilities and mental health conditions.

    How they describe their dementia care

    For residents living with dementia, the home provides specialist care tailored to individual needs. The team understands how to support people through the different stages of dementia.

    “If you'd like to see how they approach complex care, getting in touch for a visit could help you decide if it feels right.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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