Rosegarth

What families say

Based on 4 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity72
• Cleanliness70
• Activities & engagement65
• Food quality65
• Healthcare68
• Management & leadership72
• Resident happiness70

What inspectors found

Inspected 2019-05-21 · Report published 2019-05-21 · Inspected 6 times in the last three years

• Is this home safe?

  Good

  {"found":"The safe domain was rated Good at the April 2022 inspection. The published text does not provide specific detail about staffing ratios, medicines management, falls prevention, or how the home responds to and learns from incidents. The home has 26 beds and is registered for dementia care, where safe staffing levels, particularly at night, are especially important. A monitoring review in July 2023 found no evidence requiring reassessment of the Good rating.","quotes":[],"family_meaning":"A Good safety rating after a previous Inadequate rating is reassuring, but the absence of specific published detail means you cannot rely on the rating alone to understand how safe your parent would be day to day. Good Practice research consistently identifies night staffing as the point where safety most often slips in smaller residential homes, and agency staff use can undermine the consistency that people with dementia need. The inspection gives no numbers on either of these points, so you need to ask directly. Cleanliness accounts for 24.3% of positive family reviews in our data, and infection control observations are also absent from this report, so check the premises carefully on your visit.","evidence_base":"The IFF Research and Leeds Beckett University rapid evidence review found that staffing continuity, particularly consistency of named carers across shifts, is one of the strongest predictors of safety for people living with dementia in residential care.","watch_out":"Ask the manager to show you last week's actual staffing rota, not a template, and count how many permanent staff versus agency staff worked on night shifts. For a 26-bed dementia home, there should be at least two carers overnight; ask whether that is consistently the case."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Good

  {"found":"The effective domain was rated Good at the April 2022 inspection. No specific detail is provided in the published text about care plan content, dementia training, GP access, medicines administration, or food quality. The home is registered as a dementia specialism, which means inspectors will have assessed whether staff have appropriate knowledge and skills, but the specifics of what they found are not set out in the available report.","quotes":[],"family_meaning":"For your parent to receive genuinely effective care, the team needs to know them as an individual, not just their diagnosis. Good Practice research shows that care plans function best as living documents, updated regularly and shaped by family input, rather than paperwork completed at admission and left unchanged. Food quality is cited in 20.9% of positive family reviews and is a reliable marker of how much genuine attention is paid to individual preferences. The inspection does not describe care plan review frequency, dietary arrangements, or dementia training content, so these are all questions to raise directly with the manager.","evidence_base":"The Leeds Beckett rapid evidence review found that dementia-specific training, particularly training that covers non-verbal communication and behavioural responses to unmet need, significantly improves the quality of daily care interactions and reduces distress for residents.","watch_out":"Ask the manager to show you a sample care plan (with the resident's name removed) and ask when it was last reviewed and whether the family was involved in that review. A plan last updated at admission is a warning sign."}

  Verified by inspector

• Is this home caring?

  Good

  {"found":"The caring domain was rated Good at the April 2022 inspection. No specific inspector observations about staff warmth, use of preferred names, unhurried interactions, dignity in personal care, or response to distress are recorded in the published text. The Good rating in this domain is positive, but without supporting detail it is difficult to know what inspectors actually saw.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, mentioned in 57.3% of positive reviews, and compassion and dignity follow closely at 55.2%. These are the things families notice most and worry about most. On a visit, the most reliable signal is not what staff say to you but what you observe them doing: do they knock before entering a room, do they use your parent's preferred name without being prompted, and do they move without rushing when helping someone? The inspection confirms a Good rating but gives you no specific examples to build confidence from, so observing directly is essential.","evidence_base":"The IFF Research evidence review found that non-verbal communication, including tone, pace, and physical proximity, matters as much as spoken words for people with advanced dementia, and that staff who receive person-centred communication training produce measurably better outcomes for residents.","watch_out":"During your visit, spend time in a communal area and notice how staff interact with residents who are not asking for anything. Are interactions unhurried and warm, or do staff move through the room without making eye contact or conversation? This is more reliable than asking staff about their approach."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good

  {"found":"The responsive domain was rated Good at the April 2022 inspection. No specific detail is provided about the activities programme, individual engagement for people who cannot join group activities, how the home responds to complaints, or end-of-life care planning. The home's specialism in dementia care means responsiveness to individual need and behavioural changes is particularly important, but the published text does not describe how this is delivered in practice.","quotes":[],"family_meaning":"Resident happiness is referenced in 27.1% of positive family reviews, and activities engagement in 21.4%. For your parent, particularly if they are living with dementia, the question is not just whether activities exist but whether someone would actually engage your parent in something meaningful on a quiet Tuesday afternoon. Good Practice research highlights that Montessori-based and household task approaches work better for many people with dementia than organised group sessions, and that one-to-one engagement is essential for those who cannot join groups. The inspection does not address any of this, so ask the home to show you a week's actual activity records, not just a planned programme.","evidence_base":"The Leeds Beckett rapid evidence review found that individually tailored activities, including familiar household tasks and one-to-one engagement, produce better wellbeing outcomes for people with dementia than group activity programmes alone, particularly for those with moderate to advanced dementia.","watch_out":"Ask to see the activity records for the past two weeks, not the planned programme on the noticeboard. Check whether residents who stay in their rooms or cannot engage in groups are recorded as receiving individual one-to-one time, and ask who is responsible for providing that."}

  Verified by inspector

• Is the home well-led?

  Good

  {"found":"The well-led domain was rated Good at the April 2022 inspection. The registered manager, Mrs Andrea Lesley Brooksby, is named in the published record, as is the nominated individual, Mr Tamby Seeneevasen. The home moved from an Inadequate rating to Good across all domains, which indicates that leadership has driven meaningful improvement. However, no specific detail about the manager's visibility, staff culture, governance systems, or complaint handling is included in the published text.","quotes":[],"family_meaning":"Management quality accounts for 23.4% of positive family reviews in our data, and communication with families is referenced in 11.5%. Good Practice research consistently finds that leadership stability is one of the strongest predictors of a home's quality trajectory, for better or worse. The turnaround from Inadequate to Good is a genuinely positive signal about leadership effectiveness, but you should check whether the same manager who led that improvement is still in post. Manager tenure matters: a home that has recently changed manager after a period of improvement can be at risk of drifting back. Ask directly how long Mrs Brooksby has been in the role and whether there are any planned changes.","evidence_base":"The IFF Research evidence review found that stable, visible leadership that empowers staff to raise concerns without fear is one of the most reliable predictors of sustained quality in care homes, particularly those that have previously had regulatory concerns.","watch_out":"Ask the manager directly how long she has been in post, whether she works on the floor regularly, and what has changed since the previous Inadequate rating. A confident, specific answer is a good sign; a vague or defensive one warrants further scrutiny."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The home provides residential care for people over 65, including those living with dementia. They focus on creating individual care plans that reflect each person's needs and preferences.. Gaps or open questions remain on For residents with dementia, the team works closely with families to understand each person's history and what brings them comfort. This collaborative approach helps maintain familiarity and connection even as memory changes. — areas worth probing directly during a visit.