Rose House | Runwood Homes Senior Living

What families say

Visitors often comment on the friendly atmosphere they find here. Staff greet families warmly and make time for a chat over a cup of tea. Residents are treated with respect and seem content in their daily routines.

Based on 11 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity72
• Cleanliness70
• Activities & engagement65
• Food quality65
• Healthcare68
• Management & leadership70
• Resident happiness68

What inspectors found

Inspected 2018-07-18 · Report published 2018-07-18 · Inspected 3 times in the last three years

• Is this home safe?

  Good

  {"found":"The safe domain was rated Good at the February 2022 inspection. The published report does not include specific observations about staffing levels, medicines management, falls recording, or infection control practices. A Good rating indicates inspectors did not identify significant safety concerns, but the detail behind that rating is not available in the published text.","quotes":[],"family_meaning":"A Good safety rating means inspectors were satisfied that your parent would not be at immediate risk, but it does not tell you how many staff are on the unit at two in the morning or how often agency carers cover shifts. Good Practice evidence consistently identifies night staffing as the point where safety most often slips in residential care. With 61 beds and a mixed client group that includes people living with dementia and physical disabilities, the staffing picture at night matters a great deal. Because the published findings do not cover this, you need to ask directly.","evidence_base":"The IFF Research and Leeds Beckett rapid evidence review found that agency reliance and low night staffing ratios are the two factors most strongly associated with safety incidents in residential dementia care, yet these are rarely visible in inspection summaries.","watch_out":"Ask the manager to show you last week's actual staffing rota, not a template. Count how many permanent carers versus agency staff worked on the dementia unit overnight, and ask what the minimum safe staffing number is for a night shift at 61-bed occupancy."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Good

  {"found":"The effective domain was rated Good at the February 2022 inspection. The published report does not describe care plan quality, dementia training content, GP access arrangements, or how food choices and dietary needs are managed. A Good rating suggests inspectors were satisfied with the home's practice in these areas, but no specific evidence is available in the published text to confirm what that looked like in practice.","quotes":[],"family_meaning":"For your mum or dad, effectiveness means their care plan reflects who they actually are: their preferred name, their food likes and dislikes, their daily routine before they came to live here, and how their condition is likely to change. Good Practice research (61 studies, Leeds Beckett, 2026) finds that care plans treated as living documents, updated after every significant change, produce measurably better outcomes for people living with dementia. This inspection confirms a Good standard but does not tell you whether your parent's plan would be reviewed monthly or only when something goes wrong. Food quality is the second area families flag most in this domain: 20.9% of positive reviews in our data mention food specifically. Ask to see a sample menu and observe a mealtime.","evidence_base":"The Leeds Beckett rapid evidence review found that regular, structured dementia-specific training for all staff, including night staff and agency workers, is one of the strongest predictors of effective person-centred care, particularly for people with advanced dementia.","watch_out":"Ask the manager how often care plans are formally reviewed, who is invited to contribute (including family members), and what dementia-specific training the staff team completed in the last 12 months. Request to see the training log rather than just taking a verbal answer."}

  Verified by inspector

• Is this home caring?

  Good

  {"found":"The caring domain was rated Good at the February 2022 inspection. The published report does not include direct inspector observations of staff interactions, quotes from residents or relatives about kindness or dignity, or descriptions of how staff respond to distress. A Good rating indicates inspectors did not find concerns in this area, but there is no specific evidence in the published text to illustrate what caring practice looks like day to day at Rose House.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data: 57.3% of positive reviews across 5,409 UK care homes mention it by name, and compassion and dignity together account for a further 55.2%. What families consistently describe is not grand gestures but small, unhurried moments: a staff member using your dad's preferred name without being reminded, knocking before entering a room, or sitting beside someone who is distressed rather than talking across them. Because the published findings give no specific examples here, you cannot rely on this rating alone. Observe these moments yourself on a visit, ideally unannounced or during a quieter period of the day.","evidence_base":"The Good Practice evidence base highlights that non-verbal communication, pace, and physical proximity matter as much as words for people living with dementia, and that the most reliable family signal of genuine caring culture is whether staff slow down when a resident becomes anxious rather than redirecting them.","watch_out":"On your visit, watch what happens when a resident appears confused or unsettled. Does a staff member stop, make eye contact, and speak calmly at the person's level, or does the interaction feel hurried and transactional? This single behaviour tells you more than any rating."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good

  {"found":"The responsive domain was rated Good at the February 2022 inspection. The published report does not describe the activities programme, one-to-one engagement provision, how individual preferences are incorporated into daily life, or end-of-life planning arrangements. A Good rating suggests inspectors were satisfied, but no specific activities, schedules, or examples of individualised responses are documented in the available text.","quotes":[],"family_meaning":"For your parent to have a life at Rose House rather than simply a bed, the home needs to offer more than group activities in a lounge. Good Practice research identifies tailored one-to-one engagement, including familiar household tasks, reminiscence, and sensory activities, as particularly important for people with advanced dementia who cannot easily join group sessions. Activities engagement appears in 21.4% of positive family reviews in our data, and resident happiness in 27.1%. The published inspection does not tell you whether Rose House delivers planned activities consistently or primarily on paper. With a client group that includes people with dementia, physical disabilities, and sensory impairment, the range of what is offered needs to be wide.","evidence_base":"The Leeds Beckett evidence review found that Montessori-based and everyday-task approaches to activity, rather than scheduled group entertainment, produce significantly better engagement and reduced distress in people living with moderate to advanced dementia.","watch_out":"Ask to see the activities schedule for last week, not a template for next week. Then ask specifically what happens for residents who cannot join group sessions: who does one-to-one work with them, how often, and what form does it take?"}

  Verified by inspector

• Is the home well-led?

  Good

  {"found":"The well-led domain was rated Good at the February 2022 inspection. The registered manager is named as Mrs Kathryn Joanne Unwin, and the nominated individual is Dr Gavin O'Hare-Connolly. The home is operated by Runwood Homes Limited. The published report does not include observations about management visibility, staff culture, governance processes, or how the home responds to complaints and incidents.","quotes":[],"family_meaning":"Good leadership is not about paperwork: it is about whether the manager is known to residents and staff by name, whether staff feel able to raise concerns without fear, and whether the home genuinely learns when something goes wrong. Management and leadership appear in 23.4% of positive family reviews in our data, and communication with families in a further 11.5%. Good Practice research finds that leadership stability, specifically a manager who has been in post long enough to know the team and the residents, is one of the strongest predictors of sustained quality. The inspection confirms a Good rating but does not tell you how long Mrs Unwin has been in post or what staff turnover looks like. These are direct questions worth asking.","evidence_base":"The IFF Research rapid evidence review found that homes where managers are visible on the floor, known to residents by name, and have been in post for more than 12 months show consistently better outcomes across all domains than homes with frequent leadership changes.","watch_out":"Ask the manager how long she has been in post at Rose House and what the staff turnover rate was in the last 12 months. Also ask how families are informed when something goes wrong involving their parent, and what the process is for raising a concern if you are not satisfied with the response."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on Rose House provides care for adults over and under 65, including those with dementia, physical disabilities and sensory impairments.. Gaps or open questions remain on The home accepts residents with dementia, though specific dementia care approaches aren't detailed in recent feedback. — areas worth probing directly during a visit.