Purley View Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds39
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2019-10-30
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors often comment on the warm approach of the nursing staff, who show kindness in their daily interactions with residents. The home maintains a bright, comfortable atmosphere that helps residents feel settled.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2019-10-30
Is this home safe?
Is the care effective?
The home was rated Good for Effective at the August 2019 inspection. This domain covers training, care planning, healthcare access, and food. The published summary does not record any specific examples of dementia training content, care plan detail, GP access arrangements, or mealtime observations. The Good rating indicates that inspectors were satisfied at the time of the inspection, but no evidence is available to show what this looked like in practice.Is this home caring?
The home was rated Good for Caring at the August 2019 inspection. This domain covers staff warmth, dignity, respect, and independence. Staff warmth is the single biggest driver of positive family reviews in our data, mentioned in 57.3% of positive reviews. No inspector observations, resident quotes, or family testimony are recorded in the published summary for this home. The Good rating indicates inspectors were satisfied, but it is not possible to verify what day-to-day interactions look like from the available evidence.Is the home responsive?
The home was rated Good for Responsive at the August 2019 inspection. This domain covers activities, individualised care, and end-of-life planning. No specific activity examples, individual care detail, or evidence of tailored engagement for people who cannot join group sessions is recorded in the published summary. The home lists dementia as a specialism, which means the quality of individual engagement, rather than group activities alone, is particularly important to assess.Is the home well-led?
The home was rated Good for Well-led at the August 2019 inspection. A registered manager, Ms Suzanna Adam, is named in the published record. The home is operated by Glancestyle Care Homes Limited. No information is available about the manager's tenure, staff culture, how feedback is gathered from residents and families, or how the home responds to complaints and incidents. A monitoring review in July 2023 found no evidence requiring a rating change, but this was a desk-based review rather than an inspection visit.
Source: CQC inspection report →
What the evidence base says
The home specialises in caring for people over 65 with dementia, mental health conditions, physical disabilities and sensory impairments. Their nursing team provides 24-hour support for residents with complex health needs. For residents living with dementia, the nursing team brings specialist knowledge to support both cognitive and physical health needs. The home accepts residents at different stages of their dementia journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Every domain was rated Good at the last inspection, which is a positive baseline, but the published report contains very little specific detail, meaning most scores sit in the 'present but generic' range rather than the higher bands that require direct observations or testimony.
Homes in London typically score 68–82.The three-lens summary
What families tell us
Visitors often comment on the warm approach of the nursing staff, who show kindness in their daily interactions with residents. The home maintains a bright, comfortable atmosphere that helps residents feel settled.
What inspectors have recorded
How it sits against good practice
If you're considering Purley View for someone you love, visiting in person will give you the clearest picture of whether it feels right for your family.
Worth a visit
Purley View Nursing Home, at 20 Brighton Road, Purley, was rated Good across all five inspection domains at its last published inspection in August 2019. The home supports up to 39 people, including those living with dementia, mental health conditions, physical disabilities, and sensory impairments. A registered manager is named and in post, and the overall Good rating has remained stable. A monitoring review in July 2023 found no evidence requiring a reassessment of that rating. The main limitation of this report for your decision-making is the age of the inspection data, now over five years old, combined with the very limited detail in the published summary. No specific observations, resident or family quotes, or examples of practice are recorded, making it impossible to verify what daily life actually looks like. Before any decision, visit in person, ask to see the staffing rota for the previous week (noting agency use and night-shift numbers), request last month's actual activity records, and spend time in a shared lounge at a mealtime. The 17 items marked as not assessed above represent real gaps in what is publicly known about this home.
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In Their Own Words
How Purley View Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist nursing care in a bright, comfortable environment
Purley View Nursing Home – Expert Care in Purley
Purley View Nursing Home offers specialist nursing care for older adults with complex needs, including dementia, mental health conditions and physical disabilities. Set in Purley, the home provides round-the-clock nursing support in what families describe as clean, well-maintained surroundings. While some relatives have raised concerns about phone access and communication practices, others speak positively about the quality of care their loved ones receive.
Who they care for
The home specialises in caring for people over 65 with dementia, mental health conditions, physical disabilities and sensory impairments. Their nursing team provides 24-hour support for residents with complex health needs.
For residents living with dementia, the nursing team brings specialist knowledge to support both cognitive and physical health needs. The home accepts residents at different stages of their dementia journey.
“If you're considering Purley View for someone you love, visiting in person will give you the clearest picture of whether it feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Every domain was rated Good at the last inspection, which is a positive baseline, but the published report contains very little specific detail, meaning most scores sit in the 'present but generic' range rather than the higher bands that require direct observations or testimony.
Homes in London typically score 68–82.The three-lens summary
What families tell us
Visitors often comment on the warm approach of the nursing staff, who show kindness in their daily interactions with residents. The home maintains a bright, comfortable atmosphere that helps residents feel settled.
What inspectors have recorded
How it sits against good practice
If you're considering Purley View for someone you love, visiting in person will give you the clearest picture of whether it feels right for your family.
Worth a visit
Purley View Nursing Home, at 20 Brighton Road, Purley, was rated Good across all five inspection domains at its last published inspection in August 2019. The home supports up to 39 people, including those living with dementia, mental health conditions, physical disabilities, and sensory impairments. A registered manager is named and in post, and the overall Good rating has remained stable. A monitoring review in July 2023 found no evidence requiring a reassessment of that rating. The main limitation of this report for your decision-making is the age of the inspection data, now over five years old, combined with the very limited detail in the published summary. No specific observations, resident or family quotes, or examples of practice are recorded, making it impossible to verify what daily life actually looks like. Before any decision, visit in person, ask to see the staffing rota for the previous week (noting agency use and night-shift numbers), request last month's actual activity records, and spend time in a shared lounge at a mealtime. The 17 items marked as not assessed above represent real gaps in what is publicly known about this home.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Purley View Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Purley View Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist nursing care in a bright, comfortable environment
Purley View Nursing Home – Expert Care in Purley
Purley View Nursing Home offers specialist nursing care for older adults with complex needs, including dementia, mental health conditions and physical disabilities. Set in Purley, the home provides round-the-clock nursing support in what families describe as clean, well-maintained surroundings. While some relatives have raised concerns about phone access and communication practices, others speak positively about the quality of care their loved ones receive.
Who they care for
The home specialises in caring for people over 65 with dementia, mental health conditions, physical disabilities and sensory impairments. Their nursing team provides 24-hour support for residents with complex health needs.
For residents living with dementia, the nursing team brings specialist knowledge to support both cognitive and physical health needs. The home accepts residents at different stages of their dementia journey.
“If you're considering Purley View for someone you love, visiting in person will give you the clearest picture of whether it feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
