Dementia Care Home

Langley Court Rest Home

9 Langley Avenue, Surbiton, Surrey, KT6 6QH

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
73/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds28
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2023-02-03

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe walking into an atmosphere where staff are approachable and kind, taking time to connect with both residents and visitors. People mention seeing their relatives looking forward to interactions with carers, appearing happy in their daily routines.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2023-02-03

  • Is this home safe?

    Not yet rated
    Langley Court Rest Home was rated Good for safety at its January 2026 assessment. This follows a previous rating of Requires Improvement, indicating that inspectors were satisfied the home had addressed earlier concerns. The published findings available for this analysis do not include specific observations about staffing ratios, medicines management, falls prevention, or infection control practices. The home is registered for 28 residents, which is a relatively small setting. Beyond the Good rating itself, no further detail is available from the inspection text provided.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    Langley Court Rest Home was rated Good for effectiveness at its January 2026 assessment. This domain covers training, care planning, healthcare access, and food quality. The published inspection text provided does not include specific observations about any of these areas: there are no details about how care plans are written or reviewed, what dementia training staff have completed, how GP access is arranged, or what food is like. The Good rating indicates inspectors were satisfied with what they found, but the specifics are not available here.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    Langley Court Rest Home was rated Good for caring at its January 2026 assessment. This domain covers warmth, dignity, respect, and whether staff treat residents as individuals. The published inspection text available here does not include specific observations of staff interactions, inspector observations of corridor behaviour, or quotes from residents and relatives about how they feel cared for. The Good rating indicates inspectors were satisfied, but no supporting detail is available from the text provided.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Langley Court Rest Home was rated Good for responsiveness at its January 2026 assessment. This domain covers activities, individual engagement, and whether the home adapts to each person's changing needs, including at the end of life. The published inspection text available here does not include specific observations of activity programmes, descriptions of one-to-one engagement, or information about how the home supports residents whose needs change significantly. The Good rating indicates inspectors were satisfied, but no supporting detail is available.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    Langley Court Rest Home was rated Good for leadership at its January 2026 assessment. Mr Iqbal Hussain is the named Registered Manager and Mr Dinesh Patel is the Nominated Individual. The home has moved from a previous rating of Requires Improvement to Good, which indicates inspectors found the leadership had driven genuine improvement. The published inspection text available here does not include specific observations of management visibility, staff culture, governance systems, or how complaints are handled. The Good rating indicates inspectors were satisfied, but no supporting detail is available.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist dementia care alongside general support for adults over 65. For those living with dementia, the team focuses on creating positive daily interactions that help residents feel settled and engaged. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

73/ 100

DCC Family Score

Langley Court Rest Home scores 73 out of 100. The home has improved from Requires Improvement to Good across all five domains, which is a meaningful positive signal, but the published inspection text available here contains very limited specific detail, so many scores reflect the Good rating rather than rich observed evidence.

Homes in London typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe walking into an atmosphere where staff are approachable and kind, taking time to connect with both residents and visitors. People mention seeing their relatives looking forward to interactions with carers, appearing happy in their daily routines.

Lens 02

What inspectors have recorded

Staff show willingness to address concerns when families raise them. A visitor with decades of nursing experience observed carers taking a careful approach to resident welfare during their visits.

Lens 03

How it sits against good practice

If you're considering Langley Court for someone you love, visiting could help you get a feel for whether it's the right fit.

DCC Recommendation

Worth a visit

Langley Court Rest Home, at 9 Langley Avenue, Surbiton, was assessed in January 2026 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. Importantly, this is an improvement on a previous rating of Requires Improvement, which tells you inspectors found real, substantive change rather than a home that has always coasted along. A named registered manager is in post, and the home is registered to care for people living with dementia as well as older adults generally. The main uncertainty here is that the detailed inspection report, with specific observations, quotes from residents and families, and evidence of day-to-day practice, was not available in the findings provided for this analysis. A Good rating with an improving trend is a positive starting point, but it does not tell you what mealtimes feel like, whether the night shift is adequately staffed, or whether your parent would have one-to-one time on a quiet afternoon. Use the checklist above to ask those specific questions when you visit, and if possible arrange to arrive at a mealtime so you can see the home at its most revealing.

The three questions to ask when you visit

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In Their Own Words

How Langley Court Rest Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Langley Court Rest Home says about itself

Where families with care experience feel reassured by genuine kindness

Compassionate Care in Surbiton at Langley Court Rest Home

When relatives who've worked in nursing themselves visit Langley Court Rest Home in Surbiton, they notice something that matters — staff who genuinely engage with residents and welcome families warmly. This care home specializes in supporting older adults and those living with dementia, with several family members reporting their loved ones seem settled and content.

Care & specialisms

Who they care for

    The home provides specialist dementia care alongside general support for adults over 65.

    How they describe their dementia care

    For those living with dementia, the team focuses on creating positive daily interactions that help residents feel settled and engaged.

    “If you're considering Langley Court for someone you love, visiting could help you get a feel for whether it's the right fit.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    What Does 'Dementia Specialist' Mean?

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