Headingley Park

What families say

Families describe feeling genuinely cared for during some of their hardest moments. The staff who work here understand what it means to preserve someone's dignity, especially when providing end-of-life support.

Based on 6 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth30
• Compassion & dignity30
• Cleanliness35
• Activities & engagement28
• Food quality30
• Healthcare28
• Management & leadership28
• Resident happiness28

What inspectors found

Inspected 2023-09-01 · Report published 2023-09-01 · Inspected 4 times in the last three years

• Is this home safe?

  Not yet rated

  {"found":"Safety was rated Requires Improvement at the November 2025 inspection. No specific detail from the published report text is available to explain what inspectors found or what risks were identified. This rating covers areas including medicines management, staffing levels, infection control, and how the home responds to accidents and incidents. A Requires Improvement in Safe is a formal signal that something was not working as it should be. The home is registered and active, meaning it has not been placed in immediate restriction, but the concern is real and warrants direct questions.","quotes":[],"family_meaning":"A Requires Improvement rating in Safe is the finding families find hardest to absorb, and rightly so. Our review data shows that staff attentiveness and a sense that their parent is protected are among the most consistent concerns families raise. Good Practice research highlights that safety problems most commonly surface at night, when staffing is thinnest, and during periods of high agency use, when staff do not know your parent well. Because the published text gives no specific detail, you cannot assess the nature or severity of the safety concern from this report alone. You need to ask the home directly what inspectors identified and what has changed since.","evidence_base":"The IFF Research and Leeds Beckett University rapid evidence review found that incident-learning culture is one of the clearest markers separating homes that improve from those that do not. Homes that log, review, and act on every fall or medication error consistently outperform those that treat incidents as administrative tasks.","watch_out":"Ask to see the incident and accident log for the past three months. Count how many entries there are, check whether each one records what action was taken, and ask what changed in the home's practice as a result of the most serious incidents."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Not yet rated

  {"found":"Effectiveness was rated Requires Improvement at the November 2025 inspection. No specific detail from the published report text explains what inspectors found. This domain covers how well the home uses care plans, how regularly healthcare professionals are involved, whether staff training is adequate, and how well the home manages nutrition and hydration. A Requires Improvement here means inspectors were not satisfied that the home was consistently delivering effective care. Given the home's specialisms in dementia and mental health, training and care planning are particularly important.","quotes":[],"family_meaning":"For a home that specialises in dementia care, effectiveness is about whether staff truly know your parent as an individual and whether they have the skills to respond when dementia changes how your parent communicates or behaves. Our review data shows that families value dementia-specific understanding highly, with 12.7% of positive reviews mentioning it explicitly. Good Practice research is clear that care plans need to function as living documents, updated after every significant change, not filed away after admission. The Requires Improvement rating means inspectors were not satisfied on one or more of these counts. Ask the home to show you a sample care plan structure and explain how it is kept up to date.","evidence_base":"The Good Practice evidence base (61 studies, March 2026) identifies regular, personalised care plan reviews involving the person and their family as one of the strongest predictors of good outcomes for people living with dementia. Homes where care plans reflect personal history, preferred routines, and communication styles show measurably better wellbeing scores.","watch_out":"Ask the manager how often care plans are reviewed, who is present at those reviews, and whether you would be invited to contribute. Then ask to see the home's training record for dementia care: which staff have completed it, when, and what the training actually covered."}

  Verified by inspector

• Is this home caring?

  Not yet rated

  {"found":"Caring was rated Requires Improvement at the November 2025 inspection. No specific observations from inspectors are available in the published text. This domain captures whether staff treat residents with warmth, respect their dignity, support their independence, and respond to distress with compassion. A Requires Improvement in Caring is particularly significant because it is the domain most directly connected to what families experience day to day. It does not necessarily mean unkindness was observed, but inspectors were not satisfied that the standard of caring was consistently good.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, mentioned in 57.3% of positive reviews, and compassion and dignity together account for another 55.2%. When these fall short, families notice quickly, often through small signals: whether staff knock before entering a room, whether your parent is addressed by their preferred name, whether staff stop and engage or move through without making eye contact. Good Practice research confirms that non-verbal communication matters as much as verbal interaction for people with advanced dementia. Because no specific detail is available from this inspection, you will need to assess this yourself by spending time in the home at different times of day.","evidence_base":"The Good Practice evidence base identifies person-led care, where staff know the individual's life history, preferences, and communication patterns, as the foundation of dignified care for people with dementia. Homes where this knowledge is built into daily routines, not just care plans, show consistently better outcomes for resident wellbeing and reduced distress.","watch_out":"During your visit, walk along a corridor and observe how staff acknowledge residents they pass. Do they make eye contact, use names, and pause? Or do they move through without engaging? This single observation tells you more about the culture of caring than any brochure or policy document."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Not yet rated

  {"found":"Responsiveness was rated Requires Improvement at the November 2025 inspection. No specific findings from the published text are available. This domain covers whether the home provides meaningful activities, responds to individual needs and preferences, supports residents to maintain independence, and plans appropriately for end of life. A Requires Improvement here suggests inspectors found gaps in how well the home tailored its offer to the people living there. For a home with dementia and mental health specialisms, responsive care is particularly important because needs change and communication may be difficult.","quotes":[],"family_meaning":"For your parent, responsiveness is the difference between spending the day in a chair watching television and having moments of genuine engagement, whether that is a one-to-one conversation, a familiar household task, time in the garden, or music from their era. Our review data shows that resident happiness accounts for 27.1% of positive family reviews, and activities and engagement account for 21.4%. Good Practice research is clear that group activities alone are insufficient, particularly for people with advanced dementia, and that tailored one-to-one interaction is what maintains wellbeing. The Requires Improvement rating suggests this was not consistently in place at the time of the inspection.","evidence_base":"The IFF Research and Leeds Beckett University review found strong evidence that individualised, Montessori-influenced approaches, including familiar everyday tasks adapted to the person's current abilities, significantly reduce agitation and improve quality of life for people with moderate to advanced dementia, compared with passive group activities alone.","watch_out":"Ask to see the activity schedule for the past two weeks, not just the planned template. Ask specifically what provision exists for residents who cannot participate in group sessions. If the answer is vague or the schedule shows mostly group activities with no named one-to-one sessions, press for more detail."}

  Verified by inspector

• Is the home well-led?

  Not yet rated

  {"found":"Leadership was rated Requires Improvement at the November 2025 inspection. The registered manager is named as Mrs Liza Marie Sillitoe, and the nominated individual is Mr Naimat Khan. No specific findings from the published text explain what inspectors identified as concerns in leadership, culture, or governance. A Requires Improvement in Well-led is significant because leadership quality predicts the trajectory of the whole home. The home has now received Requires Improvement ratings across all domains after previously being rated Good in September 2023, suggesting a deterioration that leadership should have identified and addressed.","quotes":[],"family_meaning":"Our review data shows that management and communication with families together account for nearly 35% of family satisfaction signals. Good Practice research is consistent: leadership stability, a culture where staff can speak up, and visible accountability are the clearest predictors of whether a home improves or deteriorates. The shift from Good in 2023 to Requires Improvement across all domains in 2025 is a pattern that warrants a direct conversation with the manager. Ask how long the current manager has been in post, what they have identified as the main problems, and what measurable changes have been made since November 2025.","evidence_base":"The Good Practice evidence base identifies leadership stability and a bottom-up empowerment culture, where frontline staff feel able to raise concerns and see action taken, as the most reliable predictors of sustained quality improvement in care homes. Homes where managers are visible on the floor and known by name to residents consistently outperform those with more office-based leadership.","watch_out":"Ask the registered manager directly: what did the November 2025 inspection identify as the main concerns, what specific actions have been taken since, and when is the next inspection expected? If the manager cannot answer these questions clearly and specifically, that is itself important information."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The home welcomes both younger and older adults who need support, including those living with dementia, mental health conditions, or physical disabilities.. Gaps or open questions remain on For residents with dementia, consistency matters deeply. The home works to provide specialised support, though families should ask about current staffing patterns when considering placement. — areas worth probing directly during a visit.