Dementia Care Home

Harley Grange Care Home

25 Elms Road, Leicester, Leicestershire, LE2 3JD

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds34
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities
  • Last inspected2019-09-06

Save Harley Grange Care Home to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

Add to Shortlist

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about the difference it makes when the same carers work with their relatives regularly — that sense of familiarity and continuity really matters. The home runs structured activities with dedicated staff, giving residents things to look forward to throughout the week.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-09-06

  • Is this home safe?

    Good
    The inspection rated this domain Good. Beyond that overall rating, the published report does not provide specific detail about staffing ratios, medicines management, falls prevention, infection control practices, or how the home learns from incidents. A registered manager was in post at the time of inspection. The home is registered for nursing care, which means a qualified nurse should be available at all times.
    Verified by inspector
  • Is the care effective?

    Good
    The inspection rated this domain Good. The published report does not include specific detail about care plan quality, GP access arrangements, dementia training content, or food provision. The home is registered to support people with dementia and learning disabilities alongside nursing needs, which requires a broad range of staff competencies. No specific training records or care plan examples are referenced in the available text.
    Verified by inspector
  • Is this home caring?

    Good
    The inspection rated this domain Good. No specific inspector observations of staff interactions, resident demeanour, or dignity practices are recorded in the published text. There are no quotes from residents or relatives about how they feel treated. Staff warmth and compassion are the two highest-weighted themes in our family review data (57.3% and 55.2% respectively), making this the most important domain for most families and the one with the least evidence here.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The inspection rated this domain Good. The published report does not record specific details about the activities programme, how the home tailors care to individuals, or how complaints are handled. The home supports a wide range of needs including dementia and learning disabilities, which requires responsive care planning at an individual level. No examples of individual engagement or activity provision are described in the available text.
    Verified by inspector
  • Is the home well-led?

    Good
    The inspection rated this domain Good. A registered manager, Mrs Justyna Katarzyna Szewczyk, was in post at the time of inspection, alongside a nominated individual, Ms Anna Gretchen Selby. The home is operated by HC-One Limited, a large national provider. No specific detail about management visibility, staff culture, governance systems, or how the home responds to concerns is available in the published report.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults both under and over 65, supporting people with dementia, learning disabilities, and physical disabilities. For residents with dementia, the consistent staffing approach helps create the familiarity and routine that can make such a difference to daily life. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Harley Grange Nursing Home received a Good rating across all five inspection domains, which is a positive baseline. However, the published inspection text provides very limited specific detail, so many scores reflect the rating itself rather than direct observations or testimony.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about the difference it makes when the same carers work with their relatives regularly — that sense of familiarity and continuity really matters. The home runs structured activities with dedicated staff, giving residents things to look forward to throughout the week.

Lens 02

What inspectors have recorded

The nursing team shows real clinical competence, whether they're managing patient transfers or answering families' questions about health conditions. Staff respond quickly when residents need help, and several families have praised how respectfully and calmly the team handles end-of-life care.

Lens 03

How it sits against good practice

It's worth arranging a visit to see how the team works and get a feel for the atmosphere yourself.

DCC Recommendation

Worth a visit

Harley Grange Nursing Home, at 25 Elms Road in Leicester, was rated Good across all five inspection domains at its most recent inspection in January 2022, with the report published in February 2022. The home is run by HC-One Limited and has a registered manager in post. It is registered to support people living with dementia, learning disabilities, and physical disabilities, as well as older and younger adults requiring nursing care. The main limitation of this report is that the published inspection text contains very little specific detail about what inspectors actually observed. There are no recorded quotes from residents or relatives, no direct observations of care interactions, and no specific examples of what makes this home Good rather than simply compliant. That does not mean the care is not good, but it does mean you need to see it for yourself. On your visit, watch how staff interact with residents in corridors and communal areas, ask to see the actual staffing rota from last week (not a template), and find out how many permanent staff are on the dementia unit after 10pm.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how Harley Grange Care Home measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How Harley Grange Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Harley Grange Care Home says about itself

Where dignity and clinical knowledge shape every day

Nursing home in Leicester: True Peace of Mind

When families need nursing care that balances clinical expertise with genuine warmth, Harley Grange Nursing Home in Leicester offers both. This East Midlands home supports people with complex needs, from dementia to physical disabilities, with staff who understand that good care means knowing each resident as an individual. The bright, spacious environment creates a calm atmosphere where people can feel settled.

Care & specialisms

Who they care for

    The home cares for adults both under and over 65, supporting people with dementia, learning disabilities, and physical disabilities.

    How they describe their dementia care

    For residents with dementia, the consistent staffing approach helps create the familiarity and routine that can make such a difference to daily life.

    “It's worth arranging a visit to see how the team works and get a feel for the atmosphere yourself.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    The 8 Things Real Families Say About Dementia Care Homes

    A Which? Care Homes: Real Family Reviews

    Steps to take to Find a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Mean?

    Best UK Website for Comparing Dementia Care Homes

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept