Hadrian House Residential Care Home

What families say

Families have noticed that the home runs structured activities during weekdays that residents find stimulating and engaging. The approach here focuses on helping people maintain their independence where possible, with support always available when needed.

Based on 25 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity72
• Cleanliness70
• Activities & engagement65
• Food quality65
• Healthcare70
• Management & leadership72
• Resident happiness70

What inspectors found

Inspected 2023-08-25 · Report published 2023-08-25 · Inspected 2 times in the last three years

• Is this home safe?

  Good

  {"found":"The Safe domain was rated Good at the August 2023 inspection. Beyond the rating itself, the published report does not provide specific detail about how safety is maintained at Hadrian House. The home is registered for 43 beds across a wide range of care needs, which means staffing levels and skill mix are particularly important factors to assess. No concerns were recorded by inspectors, but no specific observations about medicines management, falls prevention, or infection control are included in the available text.","quotes":[],"family_meaning":"A Good safety rating means inspectors found no significant concerns, and that is a meaningful starting point. However, our Good Practice evidence base, drawn from 61 studies, consistently identifies night staffing as the point where safety most often slips in care homes. The published findings do not tell you how many staff are on overnight for 43 residents, or how much of the rota relies on agency workers. Agency staff, however capable individually, do not know your parent's routines, communication style, or what an off-day looks like for them. That consistency matters enormously for someone with dementia or a sensory impairment. You need to ask those questions directly.","evidence_base":"The Good Practice rapid evidence review (IFF Research and Leeds Beckett University, 2026) found that agency staff reliance is one of the strongest predictors of safety incidents in residential care, because unfamiliar workers cannot recognise subtle changes in a person's behaviour that signal a health problem.","watch_out":"Ask the manager to show you the actual staffing rota for the past two weeks, not the template. Count how many shifts were filled by permanent staff versus agency or bank workers, and ask specifically how many carers are on duty overnight when all 43 beds are occupied."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Good

  {"found":"The Effective domain was rated Good at the August 2023 inspection. The published report does not provide specific detail about care plan quality, dementia training content, GP access arrangements, or food provision at Hadrian House. The home's registration covers dementia, mental health conditions, physical disabilities, and sensory impairments, which requires staff to hold a broad and frequently updated skill set. No concerns were recorded, but no specific observations are available to contextualise the rating.","quotes":[],"family_meaning":"A Good rating for Effective means inspectors were broadly satisfied that the home knows what it is doing. But for families considering a home for someone with dementia, the detail behind that rating matters enormously. The Good Practice evidence base identifies care plans as living documents that should change as the person changes, not paperwork completed at admission and filed away. Food quality is one of the themes families mention most in our review data (featured in 20.9% of positive reviews by weight), and mealtimes for someone with dementia require real skill: appropriate textures, familiar choices, unhurried support. None of this is visible in the published findings, which means you need to investigate it yourself on a visit.","evidence_base":"The IFF Research and Leeds Beckett University review found that dementia-specific training significantly improves care outcomes, but only when it goes beyond basic awareness to include practical skills such as non-verbal communication, behaviour that challenges, and person-centred activity design.","watch_out":"Ask the manager what dementia training staff have completed in the past 12 months, who delivered it, and whether it included practical components. Then ask when your parent's care plan would next be formally reviewed and whether you would be invited to that conversation."}

  Verified by inspector

• Is this home caring?

  Good

  {"found":"The Caring domain was rated Good at the August 2023 inspection. The published report does not include specific inspector observations of staff interactions, quotes from residents about how they feel treated, or descriptions of how dignity and privacy are maintained day to day at Hadrian House. No concerns were recorded. The absence of specific detail means it is not possible to describe what Good looks like in practice at this home from the published findings alone.","quotes":[],"family_meaning":"Staff warmth is the single most important factor in family satisfaction, appearing in 57.3% of positive reviews in our dataset of 3,602 responses across 5,409 UK care homes. Compassion and dignity together account for a further 55.2%. These are not soft measures. They predict whether your parent will settle, sleep, eat, and remain as well as possible. The Good Practice evidence base is clear that for people with dementia, non-verbal communication, the tone of voice, the unhurried pace, the use of a preferred name, matters as much as any clinical intervention. The inspection report cannot tell you whether staff at Hadrian House get this right. Your own visit can.","evidence_base":"The Good Practice review found that person-led care, where staff know the individual's history, preferences, and communication style, is associated with significantly lower rates of distress and behavioural change in people with dementia.","watch_out":"When you visit, watch what happens in the corridors between formal interactions. Do staff make eye contact and use first names when they pass a resident? Do they pause if someone seems unsettled, or do they walk on? Ask one member of staff what your parent's preferred name is and how they like to spend the morning."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good

  {"found":"The Responsive domain was rated Good at the August 2023 inspection. The published report does not include specific detail about the activities programme, one-to-one engagement, complaints handling, or end-of-life care at Hadrian House. The home is registered to support people with a wide range of needs, which should mean care is individually tailored. No concerns were recorded by inspectors, but the absence of specific evidence makes it difficult to assess how responsive the home is to individual preferences in practice.","quotes":[],"family_meaning":"Activities and engagement account for 21.4% of positive family reviews in our dataset, and resident happiness accounts for a further 27.1%. These two themes are closely connected: people who are engaged are more settled, less likely to experience distress, and more likely to maintain skills and identity for longer. The Good Practice evidence base highlights that group activities alone are insufficient for people with moderate to advanced dementia, who need one-to-one engagement and, where possible, involvement in everyday tasks like folding, sorting, or gardening. The inspection report does not tell you whether Hadrian House provides this. Ask for the past two weeks of actual activity records, not the planned schedule.","evidence_base":"The IFF Research and Leeds Beckett University review found that Montessori-based and everyday-task approaches to activity, tailored to the individual's remaining abilities and past interests, are among the most effective interventions for reducing distress and maintaining wellbeing in people with dementia.","watch_out":"Ask the activities coordinator to show you what they would do on a quiet Tuesday afternoon with someone who has advanced dementia and cannot join a group session. Ask whether there is a dedicated one-to-one activity budget and how many hours per week each resident receives."}

  Verified by inspector

• Is the home well-led?

  Good

  {"found":"The Well-led domain was rated Good at the August 2023 inspection. A named registered manager, Mrs Laura-Ann Eileen Radu, holds the registration. A nominated individual, Dr Davie Vive Kananda, is recorded as the organisational oversight figure for Leicestershire County Care Limited. The published report does not include specific observations about management visibility, staff culture, governance systems, or how the home responds to complaints and incidents. No concerns were recorded.","quotes":[],"family_meaning":"Management and leadership account for 23.4% of positive family reviews in our dataset, and communication with families accounts for a further 11.5%. Good Practice research is clear that leadership stability, measured by how long the registered manager has been in post, is one of the strongest predictors of care quality over time. A home with a stable, visible manager where staff feel able to raise concerns tends to improve. A home with frequent management changes or a culture of silence tends to deteriorate. The published findings tell you a manager is registered, but not how long she has been there, how often she is present on the floor, or how staff feel about raising concerns. These are the questions to ask.","evidence_base":"The IFF Research and Leeds Beckett University review found that bottom-up empowerment, where frontline staff can raise concerns without fear and see action taken, is a reliable marker of a home that will sustain rather than decline its quality over time.","watch_out":"Ask the registered manager how long she has been in post at Hadrian House specifically, not in the sector generally. Then ask a care worker or senior on the floor whether they feel comfortable raising a concern about a resident directly with the manager. Observe whether they hesitate before answering."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The team at Hadrian House has experience caring for people with sensory impairments, physical disabilities and mental health conditions. They welcome both younger adults under 65 and older residents, adapting their support to meet different needs.. Gaps or open questions remain on For residents living with dementia, the home provides specialist care that recognises how the condition affects each person differently. Staff work to understand individual needs and behaviours, offering 24-hour support. — areas worth probing directly during a visit.