Oakdale Care Ltd
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds63
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2023-09-30
- Activities programmeThe home maintains good standards of cleanliness, with visitors regularly commenting on how well-kept everything looks. There's a programme of activities and entertainment that keeps residents engaged and socially connected. However, the building itself divides opinion — while some find it charming, others feel it needs updating, particularly around heating controls and accessibility features.
- Visit Website
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The warmth of the staff comes through strongly in family accounts — people describe feeling genuinely welcomed whenever they visit, with an open-door approach that puts relatives at ease. Residents seem engaged and content during activities, with regular entertainment and outings keeping spirits up. For those living with dementia, families particularly value the respectful, compassionate approach staff take, even when facing the daily challenges this condition brings.
Based on 32 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2023-09-30 · Report published 2023-09-30 · Inspected 1 times in the last three years
Is this home safe?
{"found":"The home was rated Good for safety at its August 2023 inspection. The home is registered to provide nursing care, which means qualified nurses should be present around the clock. The inspection confirmed registration and leadership structures are in place. Beyond this, the published report does not record specific findings about staffing ratios, medicines management, falls rates, or incident-learning processes.","quotes":[],"family_meaning":"A Good safety rating means inspectors did not identify significant risks at the time of their visit. However, Good Practice research consistently shows that safety is most likely to slip on night shifts and when agency staff are covering gaps, and the inspection does not tell us how this home performs on either measure. For a 63-bed home with a dementia specialism, night staffing and agency reliance are the two questions worth pressing hardest. Our review data shows that families who later feel let down often say in hindsight that they did not ask enough specific questions about what happens after 8pm.","evidence_base":"The IFF Research and Leeds Beckett rapid evidence review (2026) found that night staffing ratios and over-reliance on agency staff are two of the most consistent predictors of safety incidents in care homes. Neither is captured in the published findings for this home.","watch_out":"Ask the manager to show you the actual staffing rota for the past two weeks, not a template. Count how many shifts were covered by permanent staff versus agency staff, and ask how many carers and nurses were on duty overnight for 63 residents."}
Is the care effective?
{"found":"The home was rated Good for effectiveness at its August 2023 inspection. The registered specialisms include dementia, mental health conditions, physical disabilities, and sensory impairment, indicating the home is expected to have skills and systems across a wide range of needs. The published report does not record specific findings about care plan quality, training content, GP access arrangements, or food provision.","quotes":[],"family_meaning":"Effectiveness in a care home context means staff know how to meet your parent's specific needs, not just general care needs. For people with dementia in particular, this means care plans that capture who your parent is as a person, not just a list of clinical conditions. The Good Practice evidence base identifies care plans as living documents that should be reviewed regularly and updated whenever someone's needs change. The inspection does not tell us how often reviews happen here or whether families are included. Food quality is one of the clearest signals of genuine care, and it is entirely absent from the published findings, so ask to visit at a mealtime.","evidence_base":"The Leeds Beckett rapid evidence review found that dementia-specific training content matters as much as training frequency. Staff who understand the emotional experience of living with dementia respond differently in difficult moments than those who have only completed a basic awareness module.","watch_out":"Ask the manager what specific dementia training staff complete, who delivers it, and when it was last refreshed. Then ask to see an anonymised care plan so you can judge for yourself whether it reflects a real person or reads like a standard template."}
Is this home caring?
{"found":"The home was rated Good for caring at its August 2023 inspection. This is the domain that most directly reflects how staff treat the people who live here day to day. The published report does not include any recorded observations of staff interactions, direct quotes from residents, or descriptions of how dignity and privacy are maintained in practice.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, mentioned in 57.3% of positive reviews, and compassion and dignity are close behind at 55.2%. A Good caring rating means inspectors found no concerns, but the absence of specific observations in the published report means you cannot tell from the paperwork whether staff here are genuinely warm or simply adequate. The observable signals to look for on a visit are whether staff use your parent's preferred name, whether they make eye contact and speak unhurriedly, and how they respond when someone appears distressed. Good Practice research confirms that non-verbal communication matters as much as what staff say, particularly for people with advanced dementia.","evidence_base":"The IFF Research review found that person-led care requires staff to know the individual, not just their care plan. Homes where staff can describe residents' life histories, preferences, and personalities tend to score higher on family satisfaction measures than homes where care is technically correct but impersonal.","watch_out":"During your visit, watch a corridor interaction between a staff member and a resident. Does the staff member stop, make eye contact, and use the person's name? Or do they walk past with a brief word? That five-second moment tells you more about the culture than any document."}
Is the home responsive?
{"found":"The home was rated Good for responsiveness at its August 2023 inspection. Responsiveness covers how well the home tailors its care to individual needs, including activities, daily routines, and end-of-life planning. The published report does not record specific findings about the activity programme, individual engagement, or how the home supports people with different specialisms to have a meaningful daily life.","quotes":[],"family_meaning":"A Good rating here means inspectors found the home was meeting individual needs at the time of their visit, but the published findings do not tell you what daily life actually looks like for your parent. Our review data shows that activities and engagement are mentioned in 21.4% of positive family reviews, and resident happiness is a theme in 27.1%. Good Practice research is clear that group activities alone are not enough, particularly for people with advanced dementia who may not be able to participate. One-to-one engagement, everyday household tasks, and sensory activities matter just as much. Ask specifically what happens for someone who cannot join a group session.","evidence_base":"The Leeds Beckett rapid evidence review found that Montessori-based and individualised activity approaches consistently produce better wellbeing outcomes for people with dementia than scheduled group-only programmes. The key question is whether the home plans activities around the person or around the timetable.","watch_out":"Ask to see the activity records for a resident with a similar level of need to your parent, covering the past month. Check whether activities are recorded as actually happening, not just planned, and whether there is any record of individual one-to-one time."}
Is the home well-led?
{"found":"The home was rated Good for leadership at its August 2023 inspection. Two registered managers are named, Mrs Elena Virginia Martin and Mr Amaan Nadeem Sadiq, alongside a nominated individual, Mrs Neemat Nadeem Sadiq. This structure indicates formal governance arrangements are in place. The published report does not record specific findings about how the management team operates day to day, how staff are supported, or how the home responds to concerns and complaints.","quotes":[],"family_meaning":"Good Practice research is clear that leadership stability is one of the strongest predictors of care quality over time. A Good well-led rating is encouraging, but the presence of two registered managers is unusual and worth understanding. This could reflect a deliberate job-share arrangement or it could indicate a period of transition. Communication with families is mentioned in 11.5% of positive reviews in our data, and families who feel well informed tend to report greater confidence in the home overall. Ask the manager directly how long they have been in post and how they communicate with families when something changes.","evidence_base":"The IFF Research review found that homes where staff feel able to raise concerns without fear of consequences tend to have better safety records and better care quality. Leadership culture is set from the top, and the manager's visible presence on the floor is one of the clearest signals of that culture.","watch_out":"When you visit, ask which of the two registered managers is your day-to-day contact if you have a concern about your parent's care. A confident, specific answer suggests clear accountability. Vagueness or redirection suggests it is worth probing further."}
Source: CQC inspection report →
What the evidence base says
Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The home supports younger adults under 65 alongside older residents, caring for people with sensory impairments, physical disabilities and mental health conditions.. Gaps or open questions remain on Families with loved ones living with dementia speak positively about the patient, understanding approach here. Staff seem to grasp the importance of treating each person with dignity, though some concerns have been raised about monitoring the specific needs of residents who can't ask for help themselves. — areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
This home achieved a Good rating across all five inspection domains, which is a positive baseline. However, the published inspection report contains very limited specific detail, observations, or direct testimony, so most scores sit in the 50-60 range reflecting a genuine Good but one where the evidence available to families is thin.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
The warmth of the staff comes through strongly in family accounts — people describe feeling genuinely welcomed whenever they visit, with an open-door approach that puts relatives at ease. Residents seem engaged and content during activities, with regular entertainment and outings keeping spirits up. For those living with dementia, families particularly value the respectful, compassionate approach staff take, even when facing the daily challenges this condition brings.
What inspectors have recorded
Staff are consistently described as approachable and caring, with families feeling they can raise concerns directly. However, some families have reported serious lapses in basic care monitoring — particularly around ensuring residents have access to drinks and recognising signs of illness that need medical attention. These concerning incidents sit uncomfortably alongside the many positive experiences other families describe.
How it sits against good practice
This is a home where your experience might depend significantly on which staff are on duty and how well they understand your loved one's particular needs.
Worth a visit
Oakdale Care Limited on Radstone Walk, Leicester was rated Good across all five inspection domains following a visit on 30 August 2023. The home is registered for 63 beds and carries specialisms in dementia, mental health conditions, physical disabilities, and sensory impairment, as well as caring for both younger and older adults. Two registered managers are named, which points to a structured leadership arrangement. A consistent Good rating across every domain is a genuine positive and places this home in the better-performing tier nationally. The main limitation for families reading this report is that the published findings contain very little specific detail. There are no recorded observations of staff interactions, no direct quotes from residents or relatives, and no descriptions of daily life inside the home. A Good rating tells you the inspectors found no significant concerns, but it does not tell you whether your mum will feel at home here. Before deciding, visit at a mealtime if possible, ask to see the actual staffing rota for a recent week (noting permanent versus agency names, especially on nights), and ask the manager to describe specifically how the dementia unit is designed and staffed after 8pm.
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In Their Own Words
How Oakdale Care Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Welcoming Leicester home where families find both comfort and concern
Dedicated nursing home Support in Leicester
Families choosing Oakdale Care Limited in Leicester often speak warmly about the welcoming atmosphere and genuine kindness they encounter here. This established care home in the East Midlands supports people with various needs, from dementia to physical disabilities. While many families have built trusting relationships with staff over years, some have raised serious concerns about clinical care standards that deserve careful consideration.
Who they care for
The home supports younger adults under 65 alongside older residents, caring for people with sensory impairments, physical disabilities and mental health conditions.
Families with loved ones living with dementia speak positively about the patient, understanding approach here. Staff seem to grasp the importance of treating each person with dignity, though some concerns have been raised about monitoring the specific needs of residents who can't ask for help themselves.
Management & ethos
Staff are consistently described as approachable and caring, with families feeling they can raise concerns directly. However, some families have reported serious lapses in basic care monitoring — particularly around ensuring residents have access to drinks and recognising signs of illness that need medical attention. These concerning incidents sit uncomfortably alongside the many positive experiences other families describe.
The home & environment
The home maintains good standards of cleanliness, with visitors regularly commenting on how well-kept everything looks. There's a programme of activities and entertainment that keeps residents engaged and socially connected. However, the building itself divides opinion — while some find it charming, others feel it needs updating, particularly around heating controls and accessibility features.
“This is a home where your experience might depend significantly on which staff are on duty and how well they understand your loved one's particular needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
