Dementia Care Home

Elmhurst Assisted Living & Care

42 Hillmorton Road, Rugby, Warwickshire, CV22 5AD

Residential homes, Homecare agencies, Supported living

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes, Homecare agencies, Supported living

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds11
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions
  • Last inspected2019-06-07

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity60
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership35
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-06-07

  • Is this home safe?

    Good
    Safe was rated Good at the August 2020 inspection. The published summary does not include specific observations about staffing ratios, medicines management, falls recording, or infection control. A monitoring review in July 2023 found no evidence to change this rating. The home is small, with 11 beds, which can support closer staff-to-resident contact, but smallness alone does not confirm safety. No detail about night staffing or agency use is available in the published findings.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the August 2020 inspection. The published summary does not provide specific detail about care plan content, dementia training, GP access, or how the home manages the range of conditions it supports. The Good rating for Effective implies inspectors were broadly satisfied with training, care planning, and healthcare access at the time. No information about food quality, dietary management, or how individual preferences are recorded is available in the published findings.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the August 2020 inspection. This is the domain families weight most heavily in our review data, covering staff warmth, compassion, dignity, and respect. The published summary does not include any direct inspector observations of staff interactions, preferred name use, or how staff respond to distress. No resident or family quotes are recorded. The Good rating reflects inspector satisfaction at the time, but no specific evidence is available to contextualise what that looked like in practice.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good at the August 2020 inspection. This domain covers whether your parent will have a meaningful life here, including activities, individual engagement, and end-of-life planning. The published summary contains no specific information about the activities programme, whether one-to-one engagement is available for people who cannot join group sessions, or how individual preferences and life histories are used to shape daily routines. The home supports people with dementia, learning disabilities, and mental health conditions, which requires significantly different approaches to engagement for each group.
    Verified by inspector
  • Is the home well-led?

    Requires improvement
    Well-led was rated Requires Improvement at the August 2020 inspection. This is the one domain where the inspection identified a shortcoming. The published summary does not specify what the concerns were, but a Requires Improvement rating typically relates to governance, oversight, or leadership culture. A monitoring review in July 2023 found no evidence to change the ratings, meaning the Requires Improvement for Well-led remains on record. The home lists two registered managers and a nominated individual, which may reflect a shared or evolving leadership structure.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team here cares for adults across different age groups, including younger people with learning disabilities and mental health conditions. They also support older residents and those living with dementia. For residents with dementia, the smaller scale of the home can help create a calmer environment with consistent faces and routines. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Most domains were rated Good at the last full inspection in August 2020, which is reassuring, but Well-led was rated Requires Improvement and the inspection report contains very little specific detail to assess day-to-day life here. The overall score reflects that gap rather than confirmed problems.

Homes in West Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Elmhurst Assisted Living And Care Facilities, on Hillmorton Road in Rugby, was rated Good overall at its last full inspection in August 2020, with Good ratings across Safe, Effective, Caring, and Responsive domains. The Well-led domain was rated Requires Improvement at that inspection. A monitoring review carried out in July 2023 found no evidence requiring the ratings to be changed, so the Good overall rating remains in place. The main uncertainty here is significant: the published inspection summary contains very little specific detail about what daily life is actually like for the people who live here. There are no recorded staff observations, no resident or family quotes, and no descriptions of the environment, food, activities, or dementia-specific practice. This home also lists an unusually broad range of specialisms, including dementia, learning disabilities, and mental health conditions, across just 11 beds. Before visiting, ask the manager how residents with such different needs are supported alongside one another, and check the current leadership position given that the Well-led concern from 2020 is still on record.

The three questions to ask when you visit

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In Their Own Words

How Elmhurst Assisted Living & Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Elmhurst Assisted Living & Care says about itself

Smaller Rugby care home supporting adults with complex needs

Compassionate Care in Rugby at Elmhurst Assisted Living And Care Facilities

Elmhurst Assisted Living in Rugby provides residential care for adults of all ages, including those under 65. This smaller care facility works with people who have learning disabilities, mental health conditions and dementia, offering support in a more intimate setting than larger homes.

Care & specialisms

Who they care for

    The team here cares for adults across different age groups, including younger people with learning disabilities and mental health conditions. They also support older residents and those living with dementia.

    How they describe their dementia care

    For residents with dementia, the smaller scale of the home can help create a calmer environment with consistent faces and routines.

    “As a smaller home with specialised experience, Elmhurst might suit someone who'd benefit from a quieter setting.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    What Does 'Dementia Specialist' Mean?

    Best UK Website for Comparing Dementia Care Homes

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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