Arbor House Residential Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds40
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2022-09-10
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness68
- Activities & engagement60
- Food quality60
- Healthcare68
- Management & leadership70
- Resident happiness68
What inspectors found
Inspected 2022-09-10
Is this home safe?
Is the care effective?
The Effective domain was rated Good, covering care planning, staff training, healthcare access, and nutrition. The home lists dementia as a specialism, which means inspectors would have considered whether staff have appropriate skills and knowledge. No specific detail about the content of dementia training, GP access arrangements, or care plan quality is recorded in the published findings. The Good rating indicates no significant shortfalls were identified.Is this home caring?
The Caring domain was rated Good, which covers staff warmth, dignity, respect, and support for independence. This is the domain most directly linked to how your parent would feel day to day. The published report does not include inspector observations of staff interactions, quotes from residents, or examples of dignity in practice. No concerns were identified, but the absence of specific detail means the rating cannot be further contextualised from the published text alone.Is the home responsive?
The Responsive domain was rated Good, covering activities, individual engagement, responsiveness to complaints, and end-of-life care. The published report includes no specific detail about the activities programme, one-to-one engagement for residents who cannot join group sessions, or how end-of-life preferences are recorded. With 40 beds and a dementia specialism, the range of activity needs will be significant. No concerns were raised by inspectors.Is the home well-led?
The Well-led domain was rated Good. The registered manager is named as Mrs Gladys Donkor-Blanke, and the nominated individual is Dr Davie Vive Kananda. The home is operated by Leicestershire County Care Limited. The published report does not record how long the current manager has been in post, whether staff feel supported to speak up, or how the home handles feedback from residents and families. A Good rating indicates inspectors found adequate governance and leadership.
Source: CQC inspection report →
What the evidence base says
The home supports adults both under and over 65 with various conditions including physical disabilities, mental health conditions and sensory impairments. They also provide specialist dementia care. The team at Arbor House has experience supporting residents with dementia alongside other complex needs. Their approach includes working with people who may have both dementia and mental health conditions. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Arbor House was rated Good across all five inspection domains, which is a solid baseline, but the published report contains very limited specific detail, observations, or direct testimony. The score reflects that positive rating while honestly acknowledging how little specific evidence is available to families.
Homes in East Midlands typically score 68–82.Worth a visit
Arbor House, on High Street in Leicester, was rated Good across all five inspection domains at its last inspection in August 2022. The home supports up to 40 people, including those living with dementia, mental health conditions, physical disabilities, and sensory impairment. A monitoring review in July 2023 found no evidence to change that rating, which means the Good judgement remains current. A stable Good rating across every domain is a meaningful reassurance that inspectors found no significant concerns. The main limitation for families reading this report is that the published text contains very little specific detail. There are no inspector observations, no quotes from your parent's potential neighbours or from relatives, and no specific examples of care in practice. A Good rating tells you the bar was cleared; it does not tell you what daily life actually looks like. Before choosing Arbor House, visit at a mealtime to see the food and the pace of the dining room, ask the manager to show you last week's actual staffing rota including nights, and ask how the home keeps families informed when something changes. Also ask specifically what dementia training staff have completed, given that dementia is listed as a specialism for all 40 beds.
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In Their Own Words
How Arbor House Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Supporting adults with complex needs in Leicester
Arbor House – Your Trusted residential home
Arbor House in Leicester provides residential care for adults with a range of support needs, including those under 65. The home specialises in supporting people with physical disabilities, mental health conditions and sensory impairments. Located in the East Midlands, the service offers long-term placements for residents requiring specialist care.
Who they care for
The home supports adults both under and over 65 with various conditions including physical disabilities, mental health conditions and sensory impairments. They also provide specialist dementia care.
The team at Arbor House has experience supporting residents with dementia alongside other complex needs. Their approach includes working with people who may have both dementia and mental health conditions.
“For families exploring specialist residential care options in Leicester, visiting Arbor House could help you understand if their approach matches your loved one's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Arbor House was rated Good across all five inspection domains, which is a solid baseline, but the published report contains very limited specific detail, observations, or direct testimony. The score reflects that positive rating while honestly acknowledging how little specific evidence is available to families.
Homes in East Midlands typically score 68–82.Worth a visit
Arbor House, on High Street in Leicester, was rated Good across all five inspection domains at its last inspection in August 2022. The home supports up to 40 people, including those living with dementia, mental health conditions, physical disabilities, and sensory impairment. A monitoring review in July 2023 found no evidence to change that rating, which means the Good judgement remains current. A stable Good rating across every domain is a meaningful reassurance that inspectors found no significant concerns. The main limitation for families reading this report is that the published text contains very little specific detail. There are no inspector observations, no quotes from your parent's potential neighbours or from relatives, and no specific examples of care in practice. A Good rating tells you the bar was cleared; it does not tell you what daily life actually looks like. Before choosing Arbor House, visit at a mealtime to see the food and the pace of the dining room, ask the manager to show you last week's actual staffing rota including nights, and ask how the home keeps families informed when something changes. Also ask specifically what dementia training staff have completed, given that dementia is listed as a specialism for all 40 beds.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Arbor House Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Arbor House Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Supporting adults with complex needs in Leicester
Arbor House – Your Trusted residential home
Arbor House in Leicester provides residential care for adults with a range of support needs, including those under 65. The home specialises in supporting people with physical disabilities, mental health conditions and sensory impairments. Located in the East Midlands, the service offers long-term placements for residents requiring specialist care.
Who they care for
The home supports adults both under and over 65 with various conditions including physical disabilities, mental health conditions and sensory impairments. They also provide specialist dementia care.
The team at Arbor House has experience supporting residents with dementia alongside other complex needs. Their approach includes working with people who may have both dementia and mental health conditions.
“For families exploring specialist residential care options in Leicester, visiting Arbor House could help you understand if their approach matches your loved one's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
