Dementia Care Home

Westholme

55 Harestock Road, Winchester, Hampshire, SO22 6NT

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
67/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds74
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2019-03-19

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe a respectful atmosphere where their loved ones with Alzheimer's receive support to maintain their dignity. The environment feels calm, with residents engaged in activities suited to their abilities.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-03-19

  • Is this home safe?

    Good
    The home was rated Good for safety at its November 2020 inspection. No specific detail about staffing ratios, falls management, medicines handling, or infection control practice was included in the published inspection text. A review in July 2023 found no evidence requiring a change to this rating. The home is registered to provide nursing care, which means qualified nurses should be on duty, but shift patterns and night staffing numbers are not recorded in the available findings.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for effectiveness at its November 2020 inspection. The home lists dementia as a specialism and is registered to provide nursing care and treatment of disease. No specific information about care plan quality, GP access arrangements, dementia training content, or food provision was included in the published inspection text. The July 2023 monitoring review did not identify concerns requiring reassessment.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for caring at its November 2020 inspection. No direct inspector observations of staff interactions, no resident or relative quotes, and no specific examples of dignity or compassion in practice were included in the published inspection text. The Good rating in this domain after a previous Requires Improvement is a positive signal, but the evidence behind it is not detailed in the available public record.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for responsiveness at its November 2020 inspection. No specific detail about the activity programme, individual engagement, end-of-life care planning, or how the home tailors care to individual preferences was included in the published inspection text. The home lists dementia as a specialism, which implies some structured approach to individual need, but this is not evidenced in the available findings.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for well-led at its November 2020 inspection, up from a previous Requires Improvement rating. A named Registered Manager (Mrs Christine Jane Fermor) and a Nominated Individual (Mrs Jane Selvage) are recorded. The home is operated by Hampshire County Council. No specific detail about management visibility, staff culture, governance processes, or how the home responds to complaints was included in the published inspection text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults both under and over 65, with particular experience in dementia support. Dementia care here centers on maintaining dignity and providing appropriate activities. The team works to create a calm, structured environment that helps residents feel secure. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

67/ 100

DCC Family Score

Westholme Care Home holds a Good rating across all five inspection domains, which is a meaningful step up from its previous Requires Improvement rating. However, the published inspection text contains very limited specific detail, so the family score reflects that positive direction rather than strong confirming evidence across individual themes.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe a respectful atmosphere where their loved ones with Alzheimer's receive support to maintain their dignity. The environment feels calm, with residents engaged in activities suited to their abilities.

Lens 02

What inspectors have recorded

Staff work to respond to individual care needs, with some families reporting attentive support for their loved ones' personal requirements.

Lens 03

How it sits against good practice

Understanding what matters most for your loved one takes time and careful consideration.

DCC Recommendation

Worth a visit

Westholme Care Home, on Harestock Road in Winchester, was rated Good across all five inspection domains at its most recent inspection in November 2020. The home is run by Hampshire County Council and has a named Registered Manager in post. Importantly, this Good rating represents a genuine improvement from a previous Requires Improvement rating, which suggests that real changes were made under the current management team. The home is registered to care for up to 74 people, including adults living with dementia, and provides nursing as well as personal care. The main uncertainty here is that the published inspection text contains almost no specific detail about what inspectors actually observed, which makes it very difficult to verify what day-to-day life looks like for your mum or dad. The rating is positive but the evidence behind it is thin in the public record. The inspection itself is now over four years old, which is a significant gap. Before deciding, visit in person at an unannounced time, ask to see staffing rotas for the last week (counting permanent versus agency names on night shifts), and request a copy of a sample care plan to understand how individual preferences are recorded. The improvement trend is encouraging, but the questions in the checklist above are ones you should get answered directly from the home.

The three questions to ask when you visit

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In Their Own Words

How Westholme describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Westholme says about itself

Supporting dignity through dementia's journey in Winchester

Dedicated nursing home Support in Winchester

When dementia changes everything, finding the right support becomes crucial. Westholme Care Home in Winchester provides specialized care for those living with dementia, alongside support for both younger and older adults. Set in a well-maintained environment, the home focuses on creating structure and calm for residents navigating complex conditions.

Care & specialisms

Who they care for

    The home cares for adults both under and over 65, with particular experience in dementia support.

    How they describe their dementia care

    Dementia care here centers on maintaining dignity and providing appropriate activities. The team works to create a calm, structured environment that helps residents feel secure.

    “Understanding what matters most for your loved one takes time and careful consideration.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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