Dementia Care Home

St Catherine Care Home

15-17 Cann Hall Road, Waltham Forest, London, E11 3HY

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds19
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2018-05-05

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe a place where their loved ones seem genuinely content and engaged. Staff take time to chat with visiting relatives, keeping them updated on how things are going and making sure everyone feels part of the care journey.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-05-05

  • Is this home safe?

    Good
    The safe domain was rated Good at the January 2021 inspection. No specific detail is available in the published summary about staffing ratios, medicines management, falls prevention, or infection control practices. The previous Requires Improvement rating may have included safety concerns, but the published findings do not specify what those were or how they were resolved. The home is registered for 19 beds, which is a small home; staffing levels at smaller homes can be adequate or stretched depending on the dependency level of residents.
    Verified by inspector
  • Is the care effective?

    Good
    The effective domain was rated Good at the January 2021 inspection. No specific findings are published about care plan quality, GP access, dementia training, or food. The home is registered to provide personal care rather than nursing care, which means a GP or community nurse would be called for clinical needs rather than an on-site nurse being available. This is normal for a residential home but worth understanding before your parent moves in.
    Verified by inspector
  • Is this home caring?

    Good
    The caring domain was rated Good at the January 2021 inspection. No direct observations of staff interactions, no quotes from residents or relatives, and no specific examples of dignity or compassion in practice are included in the published summary. The Good rating indicates inspectors were satisfied, but without detail it is not possible to assess what they observed.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The responsive domain was rated Good at the January 2021 inspection. No detail is available about the activities programme, individual engagement, end-of-life care planning, or how the home responds to changing needs. For a 19-bed home specialising in dementia, meaningful individual activity and stimulation is one of the most important quality indicators, but it is not addressed in the published findings.
    Verified by inspector
  • Is the home well-led?

    Good
    The well-led domain was rated Good at the January 2021 inspection. Two registered managers are named: Mrs Roo Afzahbi Auckburally and Mr Twariq Ahmad Auckburally. One of them, Mrs Auckburally, is also the nominated individual, meaning she carries legal responsibility for the registered provider. Having dual registered managers at a 19-bed home is worth asking about: understanding which manager is present on which days and who is responsible for day-to-day decisions will help you know who to contact if concerns arise.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    St Catherine specialises in dementia care and supports adults over 65. The team has experience with various forms of dementia, including complex conditions, and understands how to adapt care as needs evolve. The staff here show real understanding of dementia's different stages and challenges. Families have found them particularly skilled at managing progressive neurological conditions, staying attentive and responsive even as care needs become more complex. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

St Catherine Rest Home improved from Requires Improvement to Good, which matters and should not be dismissed. However, the published inspection findings contain very little specific detail across any theme, so scores reflect a genuine lack of evidence rather than poor care.

Homes in London typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe a place where their loved ones seem genuinely content and engaged. Staff take time to chat with visiting relatives, keeping them updated on how things are going and making sure everyone feels part of the care journey.

Lens 02

What inspectors have recorded

What stands out here is how staff handle the progression of conditions like dementia. They stay attentive through all stages, including the most challenging times, and families appreciate the regular communication about their loved one's wellbeing.

Lens 03

How it sits against good practice

If you're looking for dementia care in London, it might be worth getting in touch to see if St Catherine could be the right fit for your family.

DCC Recommendation

Worth a visit

St Catherine Rest Home, on Cann Hall Road in Leytonstone, was rated Good across all five inspection domains at its last full inspection in January 2021. That rating represented an improvement from a previous Requires Improvement rating, which is a meaningful step in the right direction. The home is registered for 19 beds and specialises in care for older adults with dementia. A July 2023 monitoring review by the inspection team found no evidence to change that rating. The honest limitation here is that the published inspection summary contains very little specific detail. There are no direct quotes from residents or relatives, no inspector observations of day-to-day life, and no specifics about staffing, activities, food, or the physical environment. A Good rating tells you the home met the threshold at the time of inspection, but it does not tell you what life is actually like for your parent on a Tuesday afternoon. Before you make a decision, visit in person, ask to see last week's staffing rota, watch how staff interact with residents in communal areas, and ask the manager to walk you through what changed between the Requires Improvement period and now.

The three questions to ask when you visit

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In Their Own Words

How St Catherine Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What St Catherine Care Home says about itself

Where dementia care meets genuine family connection

Residential home in London: True Peace of Mind

Finding the right care for someone with dementia can feel overwhelming, but St Catherine Rest Home in London offers something families often struggle to find — staff who truly understand the journey. This care home specialises in supporting people over 65, with particular expertise in dementia care that adapts as needs change.

Care & specialisms

Who they care for

    St Catherine specialises in dementia care and supports adults over 65. The team has experience with various forms of dementia, including complex conditions, and understands how to adapt care as needs evolve.

    How they describe their dementia care

    The staff here show real understanding of dementia's different stages and challenges. Families have found them particularly skilled at managing progressive neurological conditions, staying attentive and responsive even as care needs become more complex.

    “If you're looking for dementia care in London, it might be worth getting in touch to see if St Catherine could be the right fit for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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