Dementia Care Home

Springbank Care Home

Howden Road, Keighley, Yorkshire, BD20 0JB

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2023-01-19

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors often comment on the genuine warmth they feel from the care staff and activity coordinators. The historic building with its generous rooms and well-kept gardens creates comfortable surroundings where residents seem content. Staff take time to understand each person's preferences and work hard to help everyone feel at home.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2023-01-19

  • Is this home safe?

    Good
    The Safe domain was rated Good at the November 2022 inspection. Beyond this rating, the published report does not record specific detail on staffing levels, night cover, medicines management, falls prevention, or infection control practices. A monitoring review in July 2023 found no evidence requiring a change to this rating. The home is registered to support people with dementia, who often have more complex safety needs around falls and wandering.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the November 2022 inspection. The published report does not include specific detail on care plan content, dementia training programmes, GP access arrangements, medication management, or how food quality and dietary needs are addressed. The home accepts people with dementia, physical disabilities, and sensory impairments, all of which require specialist staff knowledge and individually tailored care.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the November 2022 inspection. The published report does not include inspector observations of staff interactions, quotes from residents or relatives about how they are treated, or specific detail on how dignity and privacy are maintained. The Good rating indicates that inspectors were satisfied with what they found, but the evidence base behind that judgement is not visible in the published text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the November 2022 inspection. The published report does not include detail on the activities programme, how the home tailors engagement for people with advanced dementia, how individual preferences are captured and acted upon, or what end-of-life planning looks like at Springbank. The home cares for people with dementia and physical disabilities, groups who often need one-to-one engagement rather than group activities alone.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the November 2022 inspection. A named registered manager, Mrs Lisa Gaye Pickles, is recorded as in post, which provides a point of accountability. The published report does not describe how visible the manager is to residents and families, how staff are supported to raise concerns, what governance systems are in place, or how the home responds to complaints and incidents. The monitoring review of July 2023 found no evidence requiring a change to the rating.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Springbank specialises in supporting people with dementia, sensory impairments and physical disabilities. The home welcomes adults over 65 who need residential care. The care team shows real understanding of dementia, creating structured days with familiar activities that help residents feel secure. Staff know how to work with the rhythms and preferences of each person, building trust through patient, consistent care. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Springbank Care Home was rated Good across all five inspection domains, which places it comfortably above the national average. However, the published inspection report contains very limited specific detail, so scores reflect that general positive rating rather than rich, evidenced observations.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors often comment on the genuine warmth they feel from the care staff and activity coordinators. The historic building with its generous rooms and well-kept gardens creates comfortable surroundings where residents seem content. Staff take time to understand each person's preferences and work hard to help everyone feel at home.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're looking for dementia care in the Keighley area, visiting Springbank will give you a sense of whether this traditional Yorkshire home feels right for your family.

DCC Recommendation

Worth a visit

Springbank Care Home on Howden Road in Keighley was rated Good across all five inspection domains following its inspection in November 2022, with that rating confirmed as still standing after a monitoring review in July 2023. The home is registered for 40 residents and specialises in dementia care, care for adults over 65, and support for people with physical disabilities and sensory impairments. A named registered manager is in post, which is a positive foundation for consistent leadership. The main limitation of this report is that the published inspection text is very brief and contains almost no specific observations, quotes from residents or relatives, or detailed evidence across the five domains. A Good rating is meaningful, but it tells you less than you need to make a confident decision for your parent. Before or during a visit, ask to see the full staffing rota for a typical week (including nights), ask how the home tailors activities for someone who cannot join group sessions, and ask how often care plans are reviewed and whether families are invited to take part. Observe the pace and warmth of staff interactions in corridors and communal areas yourself.

The three questions to ask when you visit

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In Their Own Words

How Springbank Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Springbank Care Home says about itself

Where Yorkshire warmth meets dedicated dementia care in historic Keighley

Springbank Care Home – Your Trusted residential home

Families searching for dementia care often worry whether their loved one will feel settled and engaged. Springbank Care Home in Keighley offers a reassuring blend of experienced staff and traditional Yorkshire hospitality in a historic building with spacious rooms and gardens. The care team here understands how to create calm environments where residents with dementia can enjoy daily activities and maintain their routines.

Care & specialisms

Who they care for

    Springbank specialises in supporting people with dementia, sensory impairments and physical disabilities. The home welcomes adults over 65 who need residential care.

    How they describe their dementia care

    The care team shows real understanding of dementia, creating structured days with familiar activities that help residents feel secure. Staff know how to work with the rhythms and preferences of each person, building trust through patient, consistent care.

    “If you're looking for dementia care in the Keighley area, visiting Springbank will give you a sense of whether this traditional Yorkshire home feels right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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