Rose Farm Residential Home

What families say

Families particularly value how the staff balance professionalism with genuine warmth. This compassionate approach seems to help residents settle well, with some choosing to make Rose Farm their home for many years.

Based on 15 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity72
• Cleanliness70
• Activities & engagement65
• Food quality65
• Healthcare68
• Management & leadership72
• Resident happiness68

What inspectors found

Inspected 2020-04-18 · Report published 2020-04-18 · Inspected 4 times in the last three years

• Is this home safe?

  Good

  {"found":"The Safe domain was rated Good at the February 2020 inspection. The home had previously been rated Requires Improvement, so this represents a real change that inspectors considered significant. The published summary does not include specific detail about staffing ratios, medicines management, falls processes, or infection control arrangements. A follow-up review in July 2023 found no new concerns. The home is registered for 54 beds and provides care for people living with dementia, which makes staffing consistency and night cover particularly important.","quotes":[],"family_meaning":"A Good rating in Safe is reassuring, but the rating alone does not tell you what happens at 3am when your mum needs help. Good Practice research consistently identifies night staffing as the point where safety most often slips in residential dementia care, and agency reliance on night shifts undermines the consistency that people with dementia need. The published report does not give you the specific numbers, so you will need to ask directly. Our review data shows that families who later report concerns about safety often say the warning signs were visible on an early visit, particularly in how quickly call bells were answered and whether staff seemed stretched.","evidence_base":"The IFF Research and Leeds Beckett University rapid evidence review found that learning from incidents, including falls, near misses, and medication errors, is one of the strongest predictors of sustained safety improvement. The fact that Rose Farm improved from Requires Improvement suggests this process was working at inspection, but ask the manager how incidents are reviewed and what has changed as a result.","watch_out":"Ask the manager to show you the actual staffing rota for the last two weeks, not the template. Count the permanent staff names against agency names, and ask specifically how many carers are on duty overnight for the 54 residents."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Good

  {"found":"The Effective domain was rated Good at the February 2020 inspection. This domain covers care planning, training, healthcare access, and nutrition. The home is registered as a dementia specialist, which means inspectors will have considered whether staff have appropriate training and whether care plans reflect individual needs. No specific detail about training content, GP access arrangements, or food quality is recorded in the available published summary. The previous Requires Improvement rating will have included concerns in this area that were subsequently addressed.","quotes":[],"family_meaning":"A Good rating in Effective means inspectors were satisfied that the home knew what it was doing at the time of the visit. For your parent living with dementia, this matters most in three practical areas: whether care plans are written around the person rather than the condition, whether staff understand how dementia affects behaviour and communication, and whether food is offered with patience and choice rather than speed. Our review data shows food quality appears in 20.9% of positive family reviews, often as a proxy for how much staff genuinely care. The inspection does not describe mealtimes in detail, so observe this yourself on a visit.","evidence_base":"The Good Practice evidence base identifies care plans as living documents that should be updated after any significant change in a person's health or behaviour. Ask how often care plans are reviewed at Rose Farm and whether families are routinely invited to contribute.","watch_out":"Ask to see an example of how the home would update your parent's care plan if their needs changed, and ask when a family member would be contacted. This tells you whether care planning is a real process or a paperwork exercise."}

  Verified by inspector

• Is this home caring?

  Good

  {"found":"The Caring domain was rated Good at the February 2020 inspection. This is typically the domain most directly shaped by the culture and warmth of the staff team. Inspectors assess whether residents are treated with dignity and respect, whether they are addressed by their preferred names, and whether staff interactions feel unhurried and genuine. The published summary does not include specific observations, quotes from residents, or examples of caring interactions. No testimony from relatives or residents is available in the published text.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, mentioned in 57.3% of positive reviews, and compassion and dignity come close behind at 55.2%. A Good rating in Caring is a positive signal, but the absence of specific observations in the published report means you cannot tell from the text alone whether the warmth is consistent or concentrated around inspection time. Good Practice research confirms that non-verbal communication matters as much as what staff say, particularly for people with advanced dementia who may not be able to tell you how they are being treated. Your visit is the only way to assess this.","evidence_base":"The Good Practice evidence base emphasises that person-led care requires staff to know individuals well, including their history, preferences, and what comforts them when they are distressed. Ask how new staff learn about a resident's life story and what is written in the care plan to guide daily interactions.","watch_out":"On your visit, walk slowly through a communal area and watch whether staff stop to speak to residents unprompted, and whether they use names. An unhurried corridor interaction, not a formal activity, is the most honest signal of day-to-day culture."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good

  {"found":"The Responsive domain was rated Good at the February 2020 inspection. This domain covers whether the home tailors its provision to individual needs, including activities, preferences, and end-of-life care. The home specialises in dementia care, which makes individual engagement particularly important, as people with dementia often cannot initiate or sustain group activities without support. The published summary contains no detail about the activities programme, how individual interests are recorded, or how the home supports people at the end of life.","quotes":[],"family_meaning":"Activities and engagement account for 21.4% of positive family reviews, and resident happiness is referenced in 27.1%. For your parent living with dementia, what matters most is not whether there is a printed activities schedule on the wall, but whether someone sits with them for twenty minutes when they cannot join a group. Good Practice research identifies one-to-one engagement and everyday household tasks, helping to fold laundry, tending a plant, looking through photographs, as more effective for people with advanced dementia than formal group sessions. The inspection does not describe whether this happens at Rose Farm. Ask specifically about it.","evidence_base":"The Good Practice evidence review found that Montessori-based and individual activity approaches produce measurably better outcomes for people with dementia than group-only programmes, including reduced anxiety and improved mood. A home that can describe its individual engagement offer in detail is more likely to be delivering genuine responsive care.","watch_out":"Ask the activities coordinator or the manager to describe what a typical Tuesday looks like for a resident who cannot join a group session. If the answer is vague or defaulted to television, that tells you something important."}

  Verified by inspector

• Is the home well-led?

  Good

  {"found":"The Well-led domain was rated Good at the February 2020 inspection, having previously been rated Requires Improvement. The registered manager is named as Mrs Kelli Hardcastle, and the nominated individual is Mr Rupane Patel. The improvement from the previous rating suggests that governance concerns were identified and addressed, which is a positive indicator of leadership responsiveness. The published report does not describe the manager's visibility, staff culture, or how complaints and feedback are handled. A review in July 2023 found no new concerns.","quotes":[],"family_meaning":"Good Practice research shows that leadership stability is one of the strongest predictors of sustained quality, and that a culture where staff feel able to raise concerns produces better outcomes for the people who live there. The named manager and the improvement trajectory are both positive signs, but the report is now over four years old and the July 2023 review was a desk-based check rather than an inspection visit. Management and communication with families appears in 23.4% and 11.5% of positive family reviews respectively. You cannot rely on the published findings alone to assess current leadership quality.","evidence_base":"The Good Practice evidence base identifies bottom-up staff empowerment, where care workers feel confident raising concerns without fear, as a key marker of genuinely well-led homes. Ask staff directly, not the manager, whether they feel listened to if they raise a concern about a resident.","watch_out":"Ask the registered manager how long they have been in post and whether there have been significant changes to the senior team in the past twelve months. High management turnover often precedes a decline in quality that inspection ratings take time to reflect."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on Rose Farm provides residential care for adults over 65, including those living with dementia. The home also accommodates younger adults who need residential support.. Gaps or open questions remain on For residents with dementia, the team's compassionate and professional approach helps create stability and continuity. The fact that some residents remain settled here for many years suggests the care adapts well to changing needs. — areas worth probing directly during a visit.